Yimbly Reviews 2,934

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,786 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, attractive, and exactly as described. Many appreciate the speedy and efficient delivery service, with items arriving promptly and well-packaged. The overall service, from ordering to communication, is frequently praised as excellent and professional. However, some customers also noted issues with orders, such as items arriving in multiple parts on different days, or missing parts, which caused confusion and delays. There were also occasional complaints about misleading advertisements, difficulties with assembly instructions, or items not meeting expectations regarding functionality or size. A few people experienced problems with delivery, including parcels being undone upon arrival or significant delays without communication.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent, great, or... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the health and strength of plants... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the ease of ordering online or by phone,... See more

Service

Customers had positive experiences with service, often describing it as excellent, quick, and efficient from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more

Company replied

Rated 4 out of 5 stars

Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more

Company replied

Rated 4 out of 5 stars

Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more

Company replied

Rated 4 out of 5 stars

Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more

Company replied


Company details

  1. General Store
  2. Furniture Store
  3. Garden Furniture Shop
  4. Home Goods Store
  5. Outdoor Sports Store
  6. Pet Store

About Yimbly

Written by the company

YIMBLY | FIND IT, BUY IT, LOVE IT

Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.

Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.

We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.

Free Delivery On Orders Over £50

Written by the company

Next Day Delivery also available
All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.

Free 30 Days Returns Policy

If you're not entirely happy then just return it

We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Reliable

Reliable, product is what was advertised

22 April 2026
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Reply from Yimbly

Thank you so much for your kind words! We are delighted to hear that you found our service reliable and that the product met your expectations. Providing an authentic experience is very important to us, and it is wonderful to know we hit the mark for you. We look forward to welcoming you back again soon.
The Yimbly Team

Rated 5 out of 5 stars

Excellent service

Excellent service I was kept informed every step of the way and delivered on time.

29 April 2026
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Reply from Yimbly

Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed such excellent service and that our communication kept you well-informed throughout the process. Delivering your order on time is always our goal, and we are glad we could make this a seamless experience for you. We look forward to seeing you again soon!
The Yimbly Team

Rated 5 out of 5 stars

Bamboo Rocker

Speedy delivery and well packaged item, tracking available all the way.
Beautiful outdoor rocking chair with lots of features and sturdily made.
A very stylish item and looking forward to using in the sunshine..

28 April 2026
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Reply from Yimbly

Thank you so much for your lovely feedback! We are absolutely thrilled to hear that your outdoor rocking chair arrived promptly and safely. It is wonderful to know that the tracking kept you informed every step of the way, and we are glad you are pleased with the quality and style of your new chair. We hope you enjoy many relaxing hours in the sunshine with it.

Rated 1 out of 5 stars

Not rust proof

With the table and chairs that I purchased already they have started showing signs of rust when they are advertised as rust proof

22 April 2026
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Reply from Yimbly

We appreciate you sharing your feedback. It is disappointing to hear about the issues you are experiencing with your garden set. To ensure we can resolve this for you as quickly as possible, please email us at support@yimbly.com. Our team is ready to investigate why this has occurred and help get this sorted.

Rated 5 out of 5 stars

Very pleased with our patio table

Very pleased with our patio table, good quality and very good price. Delivery time was exceptional. Highly recommend.

28 April 2026
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Reply from Yimbly

We're happy to hear that you are pleased with your patio table! We're glad the quality and price met your expectations, and the delivery was exceptional. Thank you for your recommendation!

Rated 5 out of 5 stars

Thank you

Thank you
Very good

28 April 2026
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Reply from Yimbly

We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I was very pleased with my purchase. But not delivery of the Table.

I was very pleased with my purchase.
Delivery of the chairs was great.
Next day delivery of the table was not so great, I opened the door to the driver who put the heavy table just inside the door and left me to it.
It was very heavy and being by myself in the house, I found it very difficult.

21 April 2026
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Reply from Yimbly

We're happy to hear that you were pleased with your purchase and the chair delivery. We regret that the table delivery wasn't as smooth, and we're sorry you had difficulty moving the heavy table by yourself. We appreciate your feedback.

Rated 1 out of 5 stars

Gazebo

This company is a joke. I bought a gazebo on April 16th and it arrived quite quickly, but the parts were wrong. I have been trying for over 2 weeks to contact someone and nobody is helping me. Someone answered the phone once and promised to call me back in the evening, but nobody ever did.

On the chat, they keep asking me to send photos even though I already sent them a long time ago. I asked for a refund and since then there has been complete silence.

I honestly don’t know what else I should do at this point. The gazebo could collapse at any moment because it cannot be assembled properly with the incorrect parts.

17 April 2026
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Reply from Yimbly

Hello I can see that we have responded to your email on several occasions but it keeps bouncing back please call the support team on 0161 4449879 and we can resolve this for you please also quote your order reference 60295.

Rated 5 out of 5 stars

Parasol and Base

Choice. Value for money and quick delivery.

20 April 2026
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Reply from Yimbly

We're happy to hear that you were satisfied with your choice, the value for money, and the quick delivery. Thank you for your feedback!

Rated 5 out of 5 stars

Good easy set up.

Good easy set up.
Had trouble with one screw hole not aligning properly but this was sorted out.

21 April 2026
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Reply from Yimbly

We're happy to hear that the setup was easy for you. We appreciate you bringing the screw hole issue to our attention and are glad it was resolved. Thanks for your feedback!

Rated 5 out of 5 stars

Everything was delivered satisfactorily…

Everything was delivered satisfactorily thank you

27 April 2026
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Reply from Yimbly

Hello Glenys.

Thank you for your feedback. We are pleased to hear that everything was delivered satisfactorily.

Kind Regards
Kayleigh

The Yimbly Customer Service Team




Rated 5 out of 5 stars

Yimbly - reliable company

Yimbly - the company that really surprised me, in a very positive way. I bought a garden swing from them and it was processed in speedy and clear way, I was informed about each step and get exact product what was described. I really highly recommend.

20 April 2026
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Reply from Yimbly

Hello.

Thank you so much for taking the time to share your fantastic feedback about your experience with Yimbly. We are genuinely delighted to hear that we were able to surpass your expectations in such a positive way.

It is wonderful to know that you are enjoying your new garden swing and that the ordering process was speedy and clear for you. Your high recommendation means a great deal to the entire team.

Kind Regards
Kayleigh

The Yimbly Customer Service Team




Rated 3 out of 5 stars

I had a rwal problem correcting…

I had a rwal problem correcting delivery address. The plugs eventually arrived but sime have not thrived. Doubt will reorder.

20 April 2026
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Reply from Yimbly

Hi Scarlett.

We are very sorry to hear about the difficulty you had correcting your delivery address and that some of the plugs did not thrive after they finally arrived. We want to make this right for you. Please contact us directly at support@yimbly.com with your order details so our team can immediately look into this for you.

Kind Regards
Kayleigh

The Yimbly Customer Service Team




Rated 5 out of 5 stars

what I would have expected

what I would have expected. easy ordering,delivery as expected.

20 April 2026
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Reply from Yimbly

Hi Anthony.

Thank you for your feedback! We're delighted to hear that you found the ordering process easy and the delivery was as expected. We appreciate your business.

Kind Regards
Kayleigh

The Yimbly Customer Service Team




Rated 1 out of 5 stars

Disappointing

The plants were very small and some of them were dead. I have planted them but they are not doing well. Very disappointed.

20 April 2026
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Reply from Yimbly

Hi Eleanor.

We are so sorry to hear about your experience with your recent plant order. It sounds incredibly disappointing that the plants arrived small and some were dead, and we understand your frustration that the others are not thriving.

We want to make this right for you immediately. Could you please contact us at support@yimbly.com so our dedicated support team can look into your order details and discuss a solution?

Thank you for bringing this to our attention.

Yimbly Support Team

Rated 4 out of 5 stars

Item arrived safely and swiftly

Item arrived safely and swiftly

27 April 2026
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Reply from Yimbly

Thank you so much for sharing your experience! We are thrilled to hear that your order arrived safely and ahead of schedule. Providing a reliable and efficient service is always our goal, and it is wonderful to know we met your expectations this time. We look forward to welcoming you back to Yimbly soon.

Rated 5 out of 5 stars

Fast delivery good service and product

Fast delivery good service and product would recommend

20 April 2026
Yimbly logo

Reply from Yimbly

Thank you so much for your kind words. We are thrilled to hear that you are happy with the product and that our delivery service met your expectations. It is wonderful to know you would recommend us, and we truly appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Unfortunately my experience wasnt first…

Unfortunately my experience wasnt first class my cherry tree arrived with lots of what fly on it, I treated it organically thinking it was probably revive once it was out of the packaging. Unfortunately this hasnt been the case and the black mites are back, your advice please

27 April 2026
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Reply from Yimbly

Thank you for getting in touch, and I am truly sorry to hear that your cherry tree hasn't arrived in the condition we would expect. It is understandable that you would feel disappointed when your efforts to treat the tree organically haven't seen the results you hoped for.

To ensure we can help you as effectively as possible, could you please send some photos of the tree and the pests you have described to support@yimbly.com?. Once we have these details, we will look into this immediately to find a suitable resolution for you.

Rated 5 out of 5 stars

Good communication and great product at…

Good communication and great product at a very reasonable price

19 April 2026
Yimbly logo

Reply from Yimbly

Thank you for your kind words! We are absolutely delighted to hear that you are pleased with your recent purchase and that you found our communication helpful. Providing high-quality products at a fair price is exactly what we strive for, and it is wonderful to know we hit the mark for you. We truly appreciate your support and look forward to welcoming you back again soon.

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