Yimbly Reviews 2,927

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,786 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, attractive, and exactly as described. Many appreciate the speedy and efficient delivery service, with items arriving promptly and well-packaged. The overall service, from ordering to communication, is frequently praised as excellent and professional. However, some customers also noted issues with orders, such as items arriving in multiple parts on different days, or missing parts, which caused confusion and delays. There were also occasional complaints about misleading advertisements, difficulties with assembly instructions, or items not meeting expectations regarding functionality or size. A few people experienced problems with delivery, including parcels being undone upon arrival or significant delays without communication.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent, great, or... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the speed and efficiency of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the health and strength of plants... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the ease of ordering online or by phone,... See more

Service

Customers had positive experiences with service, often describing it as excellent, quick, and efficient from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more

Rated 4 out of 5 stars

Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more

Company replied

Rated 4 out of 5 stars

Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more

Company replied

Rated 4 out of 5 stars

Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more

Company replied


Company details

  1. General Store
  2. Furniture Store
  3. Garden Furniture Shop
  4. Home Goods Store
  5. Outdoor Sports Store
  6. Pet Store

About Yimbly

Written by the company

YIMBLY | FIND IT, BUY IT, LOVE IT

Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.

Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.

We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.

Free Delivery On Orders Over £50

Written by the company

Next Day Delivery also available
All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.

Free 30 Days Returns Policy

If you're not entirely happy then just return it

We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 3 out of 5 stars

Plants

Delivery was prompt but thought the goods were expensive.

21 May 2026
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Reply from Yimbly

Thank you for your review. It is great to know that you received your delivery promptly. We appreciate your honest feedback about the cost of the goods and will take this into consideration as we continue to review our product range. For any further assistance, you can always contact us at support@yimbly.com.

Rated 5 out of 5 stars

Fast efficient delivery well packed…

Fast efficient delivery well packed good instructions bamboo rocking chair lovely and comfortable

14 May 2026
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Reply from Yimbly

Thank you for sharing this. We are pleased that your delivery was fast and efficient, and that the packaging and instructions met your expectations. Knowing you are enjoying the comfort of your new rocking chair is fantastic news.

Rated 5 out of 5 stars

Yimbly are brilliant both service and…

Yimbly are brilliant both service and delivery. The products are excellent too

14 May 2026
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Reply from Yimbly

Thank you for taking the time to share your feedback. It is fantastic to know that you found both our service and delivery brilliant, and that you are pleased with the quality of our products. We truly appreciate your support and hope you enjoy your purchase.

Rated 1 out of 5 stars

Would not recommend

Absolute disgrace took my £250 was awaiting my delivery information for almost 7 days after contacting them on several occassions when i started pursuing them they turned round and cancelled my order saying they could not deliver to northern ireland with no word of this when i ordered and only for constantly contacting would still not have heard from them. Willing to take my money but not keep me up to date. Would not recommend using this company if you live in the UK NI is part of the UK.
Awaiting my refund.

4 June 2026
Unprompted review
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Reply from Yimbly

Thank you for sharing your feedback. I understand it is incredibly frustrating to experience a delay with your delivery information, only to have the order cancelled later. Our system should provide clear delivery boundaries at the checkout, and I am sorry that this was not your experience. We are currently reviewing our geographic shipping restrictions to ensure this does not happen to another customer. We will ensure your refund is processed as quickly as possible.

Rated 1 out of 5 stars

Don’t deliver to NI but doesn’t say on website!

Ordered a bed and order went through.
Got a message from my bank to say I was refunded!
Don’t deliver to NI but didn’t state this on website!

15 April 2026
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Reply from Yimbly

Thank you for raising your concern regarding your bed order and the unexpected refund notification you received. We understand how confusing and frustrating it is to receive a cancellation confirmation after your order initially went through. unfortunately the Yimbly partner in question has temporary suspended their cooperation with logistics providers in Northern Ireland, therefore currently unable to arrange delivery to your address.

Rated 5 out of 5 stars

Very happy

Very happy . Fast delivery . I will be buying them monthly from you

20 May 2026
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Reply from Yimbly

We are so glad you are happy with your delivery! We appreciate your continued support.

Rated 1 out of 5 stars

My problem is still unresolved

My problem is still unresolved

20 May 2026
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Reply from Yimbly

We're sorry your issue persists. We're here to help. I can see that we have reached out to the courier to chase up your delivery and communicated this to you via email.

Rated 5 out of 5 stars

Straight forward connection

Straight forward connection, and relyable deliveries

20 May 2026
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Reply from Yimbly

We're glad to hear you appreciate our service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great product

Item delivered on time and well boxed, great price and excellent product. First use a fabulous success with using a smoker bbq food was melt in the mouth.

20 May 2026
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Reply from Yimbly

We are so happy to hear you enjoyed your product and had a fabulous first experience with your smoker BBQ! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Lovely bench and a great company to…

Lovely bench and a great company to deal with. Had an issue and they sort it out so fast.

19 May 2026
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Reply from Yimbly

Thank you so much for your lovely review. We are absolutely thrilled to hear that you are happy with your new bench and had a positive experience with us. Our team always aims to resolve any issues as quickly and efficiently as possible, so it is wonderful to know we hit the mark for you. We truly appreciate you taking the time to share your feedback, and we hope you enjoy your bench for many years to come.

Rated 5 out of 5 stars

Very please with furniture for the price

Very please with furniture for the price

7 May 2026
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Reply from Yimbly

Thank you for your review. We are delighted to hear that you are very pleased with your new furniture and the value it offers. We really appreciate your kind feedback and hope you enjoy your purchase.

Rated 1 out of 5 stars

Rubbish garden plastic shed

I ordered a plastic Breein garden shed which was so cheap and nasty that it's ended up going to the tip as it kept falling apart even before we had finished erecting it. What a complete and utterly waste of money. It was broken to start with and,when I contacted Yimbly to please collect it, the response was to take it all out of the packaging and send photos which I wasn't prepared to do, just to get a refund! Thanks for nothing Yimbly!

11 May 2026
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Reply from Yimbly

I am very sorry to hear about your experience with the garden shed and the frustration this has caused. We always aim to provide products that meet high standards, and it is disappointing to learn that this was not the case for you.
We would appreciate the opportunity to look into this further and see how we can make things right. Please contact us directly at support@yimbly.com so we can investigate your account details and find a suitable solution for you.

Rated 5 out of 5 stars

Delighted with the service and product…

Delighted with the service and product 👍🤗👍

19 May 2026
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Reply from Yimbly

Thank you so much for taking the time to share your experience. We are absolutely thrilled to hear that you are delighted with both our service and your new product!

Bringing a smile to our customers' faces is exactly what we strive for every day. Your kind words and lovely emojis mean the world to us and truly track with our passion for delivering great experiences.

Enjoy your wonderful item, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Excellente

Delivery service was great easy to order and product quality i would say 95%one little downside is the instructions book some parts they're not clear but easy to figure it out apart from that does the job

1 June 2026
Yimbly logo

Reply from Yimbly

Thank you so much for taking the time to share your feedback with us. It is wonderful to hear that you found the ordering process easy and were pleased with our great delivery service. We always aim to make getting your items as seamless as possible.

We really appreciate your honesty regarding the instruction booklet. Knowing that the quality is almost perfect at 95% is fantastic, but we always want to strive for that extra 5%! Your comments about the clarity of the instructions are incredibly helpful, and we will certainly use this insight to improve the setup process for future customers. It is great to know that it was still easy enough to figure out and is doing the job well for you.

If you ever need any further assistance or have additional questions, please feel free to reach out to us at support@yimbly.com. Thanks again for your support, and enjoy your purchase!

Rated 5 out of 5 stars

Easy to order

Easy to order, good delivery time and good quality plants

15 May 2026
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Reply from Yimbly

We are so pleased you found ordering simple, delivery swift, and our plants excellent.

Rated 5 out of 5 stars

Courier always cheerful & polite

Courier always cheerful & polite. Delivery instructions clear.

18 May 2026
Yimbly logo

Reply from Yimbly

Here is a response tailored for this customer review, keeping in mind a friendly, caring, and professional tone, optimized for a standard public review platform:
Thank you so much for taking the time to share your lovely feedback. It is wonderful to hear that the courier was so cheerful and polite when delivering your parcel, and that the delivery instructions were clear and easy to follow. Ensuring a smooth and pleasant delivery experience is incredibly important, so comments like yours are always a pleasure to read.
We truly appreciate your support and hope you enjoy your new items. If there is ever anything else we can assist you with in the future, please do not hesitate to reach out. Have a fantastic day!

Rated 5 out of 5 stars

Great price

Great price. Delivered promptly.

18 May 2026
Yimbly logo

Reply from Yimbly

Thank you so much for taking the time to share your experience. We are absolutely thrilled to hear that you enjoyed the great pricing and that your order was delivered promptly. Providing value and efficient service is exactly what we strive for, so it is wonderful to know we hit the mark for you.
We appreciate your support and look forward to welcoming you back to shop with us again soon. Have a fantastic day!

Rated 5 out of 5 stars

I hit a problem in the assembly .

I hit a problem in the assembly of the lawn trimmer. Contacted Yimbly and they agreed I could return it. However to get a new one, I had to re-order !!! By luck, the replacement was slightly cheaper !!!

17 May 2026
Yimbly logo

Reply from Yimbly

Thank you for sharing your experience with us. We are pleased to hear that our team could swiftly assist you with the return process when you encountered a problem during assembly. It is wonderful that the replacement worked out slightly cheaper for you too.
We always want the journey with us to be as smooth as possible, and we appreciate your patience with the re-ordering process. Thank you for your support, and we hope you thoroughly enjoy using your new lawn trimmer.

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