Yay Casino Reviews 

10,021
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,950 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent selection of games available, noting the fun and engaging platform. Many appreciate the quick and easy payment processes, with winnings often redeemed swiftly. The customer service team is consistently praised for being helpful, professional, and responsive. However, some customers also noted challenges with the verification process, describing it as lengthy or frustrating. A few other people also felt that the games sometimes presented issues, such as freezing or not consistently yielding wins. Some reviewers were not happy with the time it took to receive their payments after redemption.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the great selection... See more

Payment

Reviewers mention positive feedback about payment, with many praising the fast processing times for both... See more

User experience

Customers had positive experiences with user experience, often praising the great games and the platform's... See more

Website

Consumers find the website to be a positive experience, with many describing it as a solid and great site for... See more

Customer service

Users describe positive interactions with customer service, often praising the excellent and awesome support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best games, redemption and verification your 1st time is lengthy, but so worth it. Overall, great packs to purchase, loads of fun games, and promotions to win extra cash are amazing both on social... See more

Company replied

Rated 5 out of 5 stars

I finally won a good amount from Yay Casino. I did have an issue with them taking much longer than usual, but I sent them a message and I received a response really quick. After speaking with CS, my r... See more

Company replied

Rated 5 out of 5 stars

It seems certain games I have played have hit consistently with large payouts when playing the higher wager. I've won multiple times in the 100's of dollars. Opportunity is there to win on certain gam... See more

Company replied

Rated 5 out of 5 stars

High RTP and no issues cashing out. I don't really like the virtual card redemption option, as you can't use it everywhere in my experience, but helpful for anyone that needs this option. Thanks Yay,... See more

Company replied


Company details

  1. Gaming service Provider

About Yay Casino

Written by the company

Yay Casino

YayCasino.com is a leading social sweepstakes casino in the U.S., delivering an exciting and rewarding gaming experience. With a curated library of over 1,300 casino-style games, players can enjoy a mix of classic favorites, Megaways slots, Hold and Win, Instant games, and the newest releases from top providers. Best of all, there’s no purchase necessary—players can dive into the fun completely FREE!

Our platform is secure and reliable, ensuring that your information and transactions are always protected. Thanks to our unique sweepstakes model, players can win real prizes using their sweepstakes coins, backed by a simple and fast redemption process. To keep the excitement going, we offer a generous welcome bonus, daily rewards, exclusive promotions, and exciting new challenges.

Plus, our friendly customer support team is available 24/7 to assist with any questions or concerns.

Ready for a gaming experience like no other? Join Yay Casino today and let the fun begin!


Contact info

Promotion box for Yay Casino

Unmatched fun - for FREE!

Join Yay Casino today! Play 1,300+ games and claim your signup bonus!

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,021)

5,975 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I think it's one of the best online…

I think it's one of the best online casino platforms for SC COINS there is. Especially the redemption
Sincerely Kevin Jr Thank you YAY CASINO

17 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Kevin,

We're so happy to hear you're enjoying our platform and especially appreciate your positive feedback regarding the redemption process. We're committed to providing an excellent experience for all our players.

Rated 5 out of 5 stars

The redemption was super fast and the…

The redemption was super fast and the verification process was easy thank you yay casino for my amazing win I can't wait for my epic one

17 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Jennifer,

We're thrilled to hear that your redemption was super fast and the verification process was easy! We appreciate your kind words and look forward to your next amazing win.

Rated 5 out of 5 stars

One of my top five platforms

One of my top five platforms, they have great package deals, extremely fast redemption processing, and a wide variety of providers. Also, their sister sites are just as awesome. Thank you again for a great experience Yay Casino!

17 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Allison,

We're so happy to hear that you consider us one of your top platforms! It's wonderful to know you appreciate our package deals, fast redemption processing, and wide variety of providers. Thank you for your fantastic feedback!

Rated 5 out of 5 stars

Attentive!

Attentive! Great customer service!

10 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Elizabeth,

We are so happy to hear that you found our customer service to be great and attentive. We truly appreciate your kind words!

Rated 5 out of 5 stars

Lots of game options and good…

Lots of game options and good providers. The daily bonuses and a quick and easy redemption process.

17 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Krysten Lauren,

We're thrilled to hear you enjoy the wide selection of games and our excellent providers. It's great to know you appreciate the daily bonuses and find the redemption process quick and easy!

Rated 5 out of 5 stars
Yay Casino logo

Reply from Yay Casino

Hi Kailea,

We're happy to hear you enjoyed our games and appreciate the redemptions! Your positive feedback truly means a lot to us.

Rated 5 out of 5 stars

Yay is a fun way to relax!

I really enjoy playing on YaY

10 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Kimberly,

We're so glad to hear you enjoy playing with us! Thank you for sharing your positive feedback. We truly appreciate it.

Rated 5 out of 5 stars

great casino..awesome gameplay...fast…

great casino..awesome gameplay...fast redemptions...enough said

17 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Eric McWhirter,

We're so happy to hear you're enjoying the awesome gameplay and fast redemptions! It's great to know we're providing such a positive experience for you.

Rated 5 out of 5 stars

Awesome N fun

Awesome N fun

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Nate!

Thank you for your positive feedback. Our team puts great effort into creating an enjoyable social online gaming platform, and we are happy to hear that you enjoy it.

Rated 1 out of 5 stars

They closed my account with my money in…

They closed my account with my money in it and they will not give me the money that I have in my account. I have reported them to the BBB and they still will not give me my money. The next step is the attorney general. This place needs to be shut down due to shotty business practices. I have tried reaching out to them and they continue to ignore me with no response. They use "player safety" as the reason for closing my account and in reality it was because I complained about their games messing up and I refused to take a time out from playing. That doesn't give them the right to steal my money.
You tell me to email you and I have several times yet you continue to ignore me. You have stolen my money and I want what belongs to me. You say you take player safety seriously however you continue to ignore my emails to you . What about player money that you have taken from me?

See I emailed you like you told me to and no response. Typical, you have been doing this for months now. Again this business needs to be shut down for their shotty business practices. I never asked for my account to be closed nor did I ask for a self exclusion. You have denied me access to my money.

20 June 2026
Unprompted review
Yay Casino logo

Reply from Yay Casino

Hello Bernice,

We are sorry to hear about your experience. Player safety reviews are something we take seriously. Please email us at support@yaycasino.com with your account details so our team can review this.

Rated 2 out of 5 stars

Ok so I’ve been with yay casino since…

Ok so I’ve been with yay casino since the day they reopened. Went through the wringer to get verified. Ok now it’s been a year of me getting redemptions to the same bank, about 20 redemptions approximately. My bank returned a $51 deposit back to yay stating the receivers name needs to be on deposit. So what changed. Now yay has my doing kyc again when I had to pay to get the documents to prove my residence a year ago. Also wrote me back stating I must have put the bank details in wrong. No, that’s impossible, I or no one else can manually change their bank details cause it’s locked with only your last 4 account numbers showing. So now I’m having to fight to prove my identity again. They have done this to a few people. I’ve had every single redemption from yay and all sister sites go to the same bank every single time and not a single different bank. So imagine all the redemptions that went through. I’m shocked at this company. Especially being part of priority play. They are so wrong and won’t take the time to understand the issue is on them not placing our names as the recipients on the deposit to our banks. I still can’t believe support told me I must have put the details in wrong. When, 20 redemptions ago?

12 June 2026
Yay Casino logo

Reply from Yay Casino

Hello,

We understand how frustrating this situation has been, especially after a long history of successful redemptions. Please email us at support@yaycasino.com so our team can review the information and the verification request with you.

Rated 5 out of 5 stars

Yay is one of the best casino around…

Yay is one of the best casino around they give great daily bonus. They got great games. Iv always have a games.

16 July 2026
Unprompted review
Yay Casino logo

Reply from Yay Casino

Hi Eugenia,

We're so glad to hear you enjoy our platform and find our daily bonuses great! It's wonderful that you appreciate the variety of games we offer. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy redemptions they are great

Easy redemptions they are great

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi John,

We are so glad to hear that you found the redemption process to be easy and great! We appreciate you sharing your positive experience with us.

Rated 4 out of 5 stars

There are somethings that could be…

There are somethings that could be better. I wish they didn't have a $50 minimum to cashout it should be $25 minimum it will attract more people to play.I hate when you're playing and the game kick you out. I also don't like them not doing anything when you play and lose your payout because the game freeze and the fish tables don't show your transactions so you lose out. Other than that it's great when you cash out you recieve your money, but they are slow on approving your cash out sometimes. Ocean King, 3 super volcano and Pig up is by far my favorites. Try it to see if you like it.

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Chante,

We appreciate your positive feedback and are sorry to hear about the issues you have experienced. Please don't hesitate to contact our support team at support@yaycasino.com. We are here to help. Your suggestions about the minimum cash-out are valuable, and we will certainly consider them as we strive to enhance the overall player experience.

Rated 5 out of 5 stars

fun easy real payouts.

fun easy real payouts.. easy to withdraw hands down a great app

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Brittany,

We're so happy you find our platform fun and easy to use, and that you appreciate the real and easy payouts. Thank you for your positive feedback!

Rated 5 out of 5 stars
Yay Casino logo

Reply from Yay Casino

Hi John,

We're so happy to hear you enjoyed our games and the redemption! Your positive feedback truly means a lot to us.

Rated 5 out of 5 stars

I did not have to pay anything to win…

I did not have to pay anything to win or cash out my winnings which makes Yay Casino my number 1 favorite casino app plus I really have fun playing different slots and the shooting games are awesome they will make ya or break ya it's all in good fun that's why I play

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Larry,

We're so happy to hear that you enjoy playing with us and find our casino app to be your favorite! It's wonderful to know you have fun with our diverse slot games and shooting games. Thank you for your fantastic feedback!

Rated 5 out of 5 stars

Very good cash out

Very good cash out

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Vicki,

We're so glad to hear you had a positive experience with our redemption process! Your feedback is truly valued and helps us ensure we're providing excellent service.

Rated 5 out of 5 stars

I love this website fast redemptions…

I love this website fast redemptions and great games

16 July 2026
Yay Casino logo

Reply from Yay Casino

Hi Dustin,

We're so happy to hear you love our website! It's wonderful to know you appreciate our fast redemptions and great selection of games. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look