Xpres Reviews 

177
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great company! We have been using them for a number of years and couldn't be happier. They are by far the most reliable and efficient supplier we have ever used. Next day delivery on everything, and a... See more

Company replied

Rated 5 out of 5 stars

I am astounded that Xpres has negative reviews. The website is great, love that I can check exactly what I ordered before, and the way everything is set out for ease of finding. Well, my orders ar... See more

Company replied

Rated 5 out of 5 stars

Paul Addy was amazing getting us set up! He was extremely knowledgeable and answered all of our questions thoroughly, as well as reassuring us of any concern we might have had about the process.... See more

Rated 5 out of 5 stars

Genuinely surprised to see negative reviews. I wanted to wait until I had placed a few orders to fully make judgement and I can honestly say I am nothing but impressed. Just starting out and the... See more

Company details

  1. Events & Entertainment

Written by the company

Xpres is the UK’s number 1 digital transfer specialist with a huge range of hardware and support products for sublimation, sign making & textile transfer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(177)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order from

Easy to order from, great range of products and super helpful customer service. Thank you

31 July 2025
Unprompted review
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Reply from Xpres

Thank you for sharing, this is great to hear!

Rated 5 out of 5 stars

Has everything

Has everything you could possibly need for sublimation.

27 July 2025
Unprompted review
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Reply from Xpres

We're pleased to hear you have found everything you need, thank you for sharing!

Rated 5 out of 5 stars

Superb service

Superb service - always quick to deliver.

30 June 2025
Unprompted review
Xpres logo

Reply from Xpres

We're pleased to hear this, thank you!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, next day delivery, what's not to love about XPRES ?

24 July 2025
Unprompted review
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Reply from Xpres

Thank you for your great review!

Rated 5 out of 5 stars

Great products and service every time

I have used Xpres several times now and their products are always great with great prices and brilliant customer service.

1 July 2025
Unprompted review
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Reply from Xpres

Thank you for your feedback! We're pleased to hear you're enjoying our products and service.

Rated 5 out of 5 stars

Great products and prices

I've purchased many items from Xpres and every time the quality has been excellent. The website is easy to navigate to find the items you want. Would definitely recommend.

21 July 2025
Unprompted review
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Reply from Xpres

Thank you for your great review! We're pleased to hear about your experience.

Rated 1 out of 5 stars

Really disappointing experience with…

Really disappointing experience with Xpres. I purchased a box of 36 sublimation mugs and on arrival 13 were broken. When I contacted them I was told “breakages are to be expected !” After several emails I was refunded for the 13 mugs only with no refund on any of the carriage I’d paid. I didn’t expect a full refund but I had paid for delivery of 36 mugs. There was absolutely no incentive offered which would make me buy again from this company. I’ve since purchased over 150 mugs from another firm with not one broken mug.

31 May 2025
Unprompted review
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Reply from Xpres

Hi Shona,

We’re really sorry to hear about your experience, 13 breakages is far beyond what we’d expect, and we understand your frustration. While we did refund the damaged mugs, we appreciate your feedback on the delivery charge and will take it on board. If you decide to order again and your basket is under £100, please get in touch and we’ll be happy to set up a voucher code for free delivery. We’re sorry we let you down this time and hope we can do better in future.

The Xpres Team

Rated 5 out of 5 stars

School boy error…

I made a mistake with my delivery and Yvonne was amazing! She let me know that it may be too late to change it but she would try. Later that evening I received an email from DPD and my delivery is now going to be early. So grateful for her help and can’t fault this company at all. Thank you so much! Yvonne and Xpres

21 January 2025
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your review! We're pleased to hear about your experience, let us know if we can help with anything else in the future.

Rated 5 out of 5 stars

Huge shout-out to Rob Bruckshaw & Joe…

Huge shout-out to Rob Bruckshaw & Joe Breward for top class Technical Support. Fast with replies, identify potential problem and scheduling engineer visit. Our machine is back in business!

21 January 2025
Unprompted review
Xpres logo

Reply from Xpres

Thank you for your review! This is great to hear, let us know if we can help with anything in the future.

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