We came to Amsterdam for the Harry Styles concert and like other reviewers, the location of the Hotel to the stadium and central Amsterdam was so convenient -you could walk to the stadium and the metr... See more
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We truly had an amazing experience. Went to Amsterdam to see Harry Styles, not only this hotel was close to the stadium he was playing at, it was also close to the city centre, as well as the airport!... See more
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The transportation to downtown Amsterdam were more convenient than expected. Three adults stayed in a triple room, and it was quite comfortable. There was also plenty of parking space. My res... See more
Company replied
There wasn’t a single bedsheet on the bed. Instead, there was one sheet coming from the head side to the middle and another from the foot side to the middle. How can a hotel do something like this?... See more
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About XO HOTELS AMSTERDAM - Hotel Levell
Written by the company
XO Hotels Amsterdam 🛏️
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Hullenbergweg 353, 1101 CP, Amsterdam, Amsterdam-Zuidoost, Netherlands
- 020 220 2590
4.2
Great
575 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great location and experience
We came to Amsterdam for the Harry Styles concert and like other reviewers, the location of the Hotel to the stadium and central Amsterdam was so convenient -you could walk to the stadium and the metro into the city centre is only a very short walk from the hotel- we were pleasantly surprised! The hotel is located in a safe area and 3 adults comfortably shared a good sized triple room. Effortless automated check in and check out was great too. Thanks very much and we will be back!
21 May 2026
Unprompted review
I highly recommend this hotel
I highly recommend this hotel! The location is excellent and very convenient — we came for a concert and really appreciated the hotel’s location and the fact that the Arena can be reached on foot. There are also good connections to the airport and the city centre.
The hotel is new, very clean, and the staff are very pleasant. There is also the possibility to leave your luggage before check-in and after check-out.
Everything was great!
23 May 2026
Unprompted review
There wasn’t a single bedsheet on the…
There wasn’t a single bedsheet on the bed. Instead, there was one sheet coming from the head side to the middle and another from the foot side to the middle. How can a hotel do something like this? I have never seen such a thing in my life, not even in a hostel. It makes no sense and feels absurd. I don’t even want to talk about the pillows. The inside of them was yellowish, and the pillowcases themselves were not clean either. There was also something like a very thin 15 cm mattress on the bed. Even when you turned the air conditioner off, it kept blowing air continuously and making noise.
By the way, I think I forgot my earphones in the room, and nobody even contacted me about it. It’s not very important, but I wanted to mention it. I think I’ve stayed here around four times before, and I even recommended this place to someone once, but after this experience, definitely not anymore.
21 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Sef,
Four stays and a personal recommendation — that means a great deal to us, which is exactly why this review hits hard. You clearly know what we are capable of, and this experience fell far short of that.
What you described with the bedding and pillows is not acceptable, and we are genuinely sorry. A good night's sleep starts with a properly made, fresh bed — that is one of our core commitments, and we let you down. If you had mentioned it at check-in or during your stay, our team would have sorted it immediately. They are always on hand for exactly these moments.
The air conditioning issue sounds like a technical fault that should have been caught if you could have informed us.
Regarding your earphones — our lost & found is always checked carefully, and we expect guest to inform us if they are missing items. Please keep in mind the hotel is not responsable for items lost during the stay, as outlined in our terms and conditions.
Guests like you — loyal, honest, and fair — are exactly who we want to welcome back to XO Hotels Amsterdam. Book directly next time for a 10% discount and city tax included, and your first hour of late check-out is on us. We would love the chance to remind you why you recommended us in the first place.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Never again
We had to change our dates and had to pay double in the end. No extra day or anything, the staff was also very rude about this. It was very hot during the week-end and the AC does not work at all and we were also unable to turn off the heater in the bathroom. Breakfast is not too bad but 20€ ? Way too expensive. We had dirty towels in the bathroom as well... For the price I expect everything to be perfect but it was just horrible :/
22 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Gaia Gentile,
Thank you for taking the time to share your feedback — we genuinely appreciate it, even when it is hard to hear.
Regarding the date change, all booking conditions, including any costs related to modifications, are clearly outlined in the booking confirmation. We understand it may have felt like a surprise, and we are sorry if the situation was not handled with the warmth you deserved.
As for the air conditioning — we can confirm the system was fully operational, though it can take a little time to adjust the room temperature, especially during a warm weekend. We wish we had known sooner so a team member could have helped you get comfortable more quickly. The same goes for the towels: a quick word at reception and fresh ones would have been on their way to you right away. Our team is always ready to fix these things on the spot — that is exactly what they are there for.
Breakfast at XO Hotels Amsterdam is a full spread that many guests genuinely look forward to each morning, and we are glad that part left a decent impression.
Book directly via our website next time for a 10% discount and city tax included — no surprises, just a smoother stay from the start.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
An amazing experience
We truly had an amazing experience. Went to Amsterdam to see Harry Styles, not only this hotel was close to the stadium he was playing at, it was also close to the city centre, as well as the airport! The staff went above and beyond, especially Victor, who on our first night helped us tons with our dinner. Thank you so much Victor, you made our stay truly unforgettable, it meant a lot to us. The room was amazing, everything was clean and we felt really safe! All the staff spoke fluent english and let us leave our bags in the storage room after our stay, as our plane was leaving late at night.
21 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Ella,
What a review — and what a trip! A Harry Styles concert, a great hotel stay, and Victor making sure your first evening was absolutely sorted. That is the kind of Amsterdam memory that sticks.
We will make sure Victor reads every word of this — moments like these remind us why genuine hospitality matters so much. Going the extra mile for dinner recommendations on night one is exactly the spirit we want every guest to experience, and it means the world to us that it left such a lasting impression.
It is wonderful to hear that the location worked so perfectly — close to the stadium, the city centre, and the airport all at once. Add a clean, comfortable room and a team that speaks your language and looks after your bags until your late flight — that is XO Hotels doing what it loves most.
For your next adventure in Amsterdam, book directly on our website for a 10% discount, city tax already included, and your first hour of late check-out for free. Victor will be ready.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Everything was clean and new
Everything was clean and new. Staff friendly and helpful. Would definitely come back
16 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Sara M,
"Would definitely come back" — music to our ears! 🎶😊
Clean, new, friendly and helpful — sometimes a stay just clicks, and everything falls into place exactly as it should. That's the experience we work hard to deliver every single day at XO Hotels, and hearing that it landed that way means a great deal to the whole team.
There's something quietly reassuring about walking into a fresh, clean room and being greeted by a team that genuinely wants to help. It sets the tone for the whole stay — and from there, Amsterdam is yours to explore! Whether you hop on the tram, take the metro or simply stroll along the canals, everything is within easy reach.
Many guests feel exactly the way you do and keep coming back — that consistency is something we're truly proud of.
When you're ready for that next visit, book directly at xohotels.com for a 10% discount and your first hour of late check-out for free. Because guests who come back deserve a little extra! 😉
We look forward to welcoming you again soon! 🧡
Warm regards, Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Poor hygiene
asked for cleaning, didn't clean. Staff is kind, but I don't like the hotel experience and hygiene. The hygiene was really bad
10 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
fa,
Thank you for your feedback.
We are sorry to read that your experience did not meet your expectations, especially regarding the cleanliness of the room. At the same time, based on the information provided in your message, we are unfortunately unable to determine which reservation this concerns or what exactly may have gone wrong during your stay.
We would therefore kindly ask you to contact us directly with additional details such as your reservation number, dates of stay, or the room number, so we can properly investigate the situation internally.
We are pleased to read that you found our staff kind and helpful, and we hope to have the opportunity to better understand your concerns.
Warm regards, Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Got everything expected
6 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Rūta,
Short, simple and satisfying — just the way a good hotel stay should be! Thank you for taking the time to share this.
Knowing that we delivered exactly what was promised means a lot to us. No nasty surprises, no unmet expectations — just a comfortable, reliable stay in Amsterdam. That consistency is something our team works hard to maintain for every single guest.
Many guests return to XO Hotels precisely because they know what they're getting: clean rooms, a friendly team and a great location. Sometimes that's exactly what you need.
Whenever Amsterdam calls again, book directly via xohotels.com for a 10% discount and a free first hour of late check-out — because next time, we'd love to even exceed those expectations! 😊
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine
Okayish for business trips
Pro: Staff very friendly and helpful, location in the south part of Amsterdam good to get to.
Mediocre: Breakfast, big selection but nothing special.
Con: Bed was not clean, and I don't need discussions with the front desk when I see two different hair colors and stains in the sheets. The desk to work at was missing a simple desk light. The parking charge 25Euro/day may seem fair for the region, BUT due to the fact that it is no garage/no roof covering your car and this is a bit close to the coast, the local seagulls will make your vehicle quite dirty.
5 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Mark Roy,
Thank you for taking the time to leave such a detailed and honest review — including the seagull warning, which we have to admit we didn't see coming! 🐦
We're genuinely glad the team's friendliness and the location worked well for you. But we have to be straight with you: finding hair and stains on your sheets is simply not acceptable. A guest who spots something wrong should leave that interaction feeling taken care of — not frustrated.
The desk light is a small but fair point too — when you need to get work done, the little things matter. We'll pass both notes on to the team.
On the parking — your seagull observation is noted with a smile, and it's actually a genuinely useful heads-up for future guests considering the open-air car park. Nature does what nature does.
Many guests enjoy XO Hotels in Amsterdam for the friendly atmosphere and great location — and your stay should have matched that fully. Book directly next time via xohotels.com for a 10% discount and a free first hour of late check-out — and hopefully cleaner skies above the car park!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
It was wonderful experience
The transportation to downtown Amsterdam were more convenient than expected.
Three adults stayed in a triple room, and it was quite comfortable.
There was also plenty of parking space.
My reservation was cancelled due to a communication issue with booking.com, but I resolved it with the help of Tommy, a hotel staff member.
We settled it over the phone, and although it was difficult because I am not fluent in English, Tommy explained everything slowly and waited patiently until I resolved the problem.
I would like to express my special gratitude to him.
2 May 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
배영주,
What a wonderful review to read — thank you so much for sharing this! We'll make sure Tommy gets to read this personally. That moment — patiently working through a stressful booking situation over the phone, taking the time to speak slowly and clearly until everything was sorted — is exactly the kind of human care that defines our team. We're so glad it made a real difference.
And what a relief it must have been to arrive in Amsterdam, find a comfortable triple room with plenty of space for three, easy parking right there, and great transport links into the city centre. Sometimes a stay just comes together beautifully.
At XO Hotels, moments like Tommy's are not the exception — they're the standard our team strives for every single day.
For your next visit, booking directly via xohotels.com means 10% off and a free first hour of late check-out — and of course, if anything ever comes up, our team is always just a phone call away. 😊
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Pretty bad experience
Pretty bad experience during the last leg of our Europe trip. Check in is scheduled at 3:00pm. We came to the horel from Paris via Eurostar at 4:45pm, room was not ready. We waited in the lobby until 6:15pm, room was still not ready. We have a 4 year old and 1 year old, so this was a terrible time for all of us just waiting for them to give us our room.We had to completely change our plans that night and just waste time at the hotel.
I wanted to talk to the manager to address this, but the manager never was there during our entire trip, although we show up when front desk people mention manager would be there. On top of that, different front desk people gave different information about the manager.
I emailed the reservations email on the first day, and never received a response. Unsure where the lack of accountability is coming from.
On top of this, 1 am on our last night there, there was an emergency evacuation because someone was smoking in their room, and that made all guests leave their room.
I would not recommend our experience to anyone.
Only reason I am giving it a two star is because the rooms were decent and some
front desk people were nice. The front desk gave us 1 free breakfast for the inconvenience during our 3 night stay, although this is not what we wanted, but that is all the front desk was able to offer. If someone (the manager or reservations) would have been able to actually take accountability and at least have the courtesy to acknowledge the negative experience and see where we are coming from, that honestly could have made a difference. We had great stays in London and Paris, so was disappointed with our last leg.
20 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
A.A.,
Thank you for sharing your experience with us.
First and foremost, please accept our sincere apologies for the delay in the availability of your room on the day of arrival.
We fully understand how frustrating and exhausting this must have been, especially after a long international journey with a 4-year-old and a 1-year-old. Waiting for your room after check in time starts is certainly not the welcome to Amsterdam that any family hopes for, and this is not the experience we aim to provide to our guests.
We deeply regret that this delay forced you to change your plans for your first evening and spend valuable family time waiting in the lobby instead of settling in comfortably.
Please be assured that your concerns have been taken seriously internally.
Regarding your request to speak with a manager, we are equally sorry for the inconvenience and confusion you experienced. We understand that when a stay begins this way, guests naturally seek direct accountability and clear communication. Your feedback regarding the inconsistent information and the lack of timely follow-up has been noted, as we fully recognize the importance of being available and transparent when concerns arise.
As for the nighttime evacuation, while guest safety procedures must always be followed immediately in the event of a fire alarm, we understand that this only added further disruption to what had already been a tiring stay.
Thank you for leaving a review for our accommodation in Amsterdam, we hope to may welcome you again soon!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #best #rated #hotels #amsterdam #book #direct XO is the way to GO.
Nice and clean hotel
Nice and clean hotel, very close to the metro. Nice staff at the reception. Rooms are very good, TV has a lot of channels, and in a good resolution and not the blurry SD ;-). Unfortunately, no bar but still top recommendation.
22 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
S.O.,
Thank you for your kind and honest review — we like the attention to detail!
It’s easy to imagine coming back after a day in Amsterdam, stepping into a clean, comfortable room, switching on a crisp HD channel and just relaxing. With the metro so close, many guests enjoy that easy balance between exploring the city and unwinding in peace at XO Hotels.
Great to hear our reception team made a good impression — they work hard to keep every stay smooth and welcoming. And while we keep things simple without a bar, you’ll always find a clean room, comfortable beds, and a reliable experience that many travellers appreciate.
When booking directly with XO Hotels, you also get 10% discount and direct communication with us, making everything just that bit easier.
Maybe next time you’ll bring your own “mini bar” vibes 😉
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels
Great stay at hotel
Great stay at hotel, rooms were clean and spacious. Staff very attentive and polite.
Only downfall was not much around the hotel but metro few mins walk.
15 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
R.K,
Thank you for your kind words! We’re happy to hear you had a great stay, with clean, spacious rooms and attentive, polite staff.
It’s also good to know the metro being just a few minutes’ walk away made getting around easier. At XO Hotels, many guests appreciate having a calm base with reliable comfort and easy access to Amsterdam, even if the immediate area is quieter than the city center.
Booking directly also gives you a 10% discount and the first hour of late check-out for free, which makes the stay a little more flexible. We hope to welcome you back again for another smooth and comfortable visit.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Poor experience
I booked the room 2 months ahead directly on the hotel’s website and chose high level/floor in options. Friends booked it one month later and got higher floor than me. I would expect it to be the other way around - filling the floor from the top to the bottom with new bookings. There was dirty bag in the garbage bin in the room when we booked in, shower was leaking, waking us up from time to time and water leaked into the bathroom from shower under unsealed shower doors, causing whole bathroom to flood. Room was nicely decorated but looked “used and tired” as there was poorly patched hole on the wall, a cigarette burn on the curtain and some brown stains on it. Coffee machine water reservoir was leaking and ceiling over the bed has stain from leaking water too. Which showed to be unsolved issue as the fourth night of our stay we came back to wet bed. This was solved with hotel management after the stay as they could not solve it during the night , but despite that the experience from the hotel stay was pretty poor. As the only positives we see good hotel parking for fair price and metro station close to the hotel. Machine for drinks in entrance with 3,5€ for 0,5 litre water bottle is maybe normal in the country but to us it seemed ridiculous.
9 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Jaroslava,
Thank you for taking the time to share this in detail, and we’re sorry the stay felt disappointing. We understand how frustrating it is when a room does not meet expectations, especially when several issues affect comfort and sleep.
At XO Hotels, rooms are assigned on the day of arrival, so the floor cannot be guaranteed based on booking date. That said, we do our best to place guests as smoothly as possible, and if problems like the leaking shower, cleanliness concerns, or the wet bed had been fully reportable during the stay, our team would have tried to solve them immediately. We always want to help right away and improve the experience on the spot.
It’s good to hear the parking and metro access worked well, as many guests value that convenience in Amsterdam. We also know that a room should feel fresh and well cared for, not tired, and your feedback is taken seriously. Booking directly still gives guests a 10% discount and the first hour of late check-out for free, but of course the stay itself must first feel right.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Nice hotel with friendly staff
Pleasant hotel, very good located - close to the metro station.
Nice and quite big clean rooms including all necessary items such as toiletries, towels, hairdryer.
Totally friendly and helpful staff.
Perfect heartly breakfast.
15 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Eva Jacurová,
Thank you for your lovely review! We're delighted you enjoyed the pleasant vibe at XO Hotels in Amsterdam, with its prime spot near the metro station, nice big clean rooms stocked with all the essentials, friendly helpful staff, and that perfect hearty breakfast.
Imagine popping out from your spotless room to the metro for a quick city dash, then returning to a warm breakfast spread with our team cheering you on – that's the heartfelt, reliable comfort thousands of guests feel with us every stay.
Book direct next time for 10% discount and the first hour late check-out free, making your Amsterdam rhythm even smoother.
We'd love to welcome you back!
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Very clean and the rooms are big and…
Very clean and the rooms are big and comfortable. Close to the metro as well so the city is easily accessible.
6 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Zhixuan Chew,
Clean, spacious, comfortable — and the whole city on your doorstep. Sometimes that's all you need for a perfect stay! 🌟
That's exactly the XO Hotels Amsterdam experience in a nutshell: a room that feels genuinely comfortable after a long day of exploring, and a metro connection that puts every corner of the city within easy reach. No complicated logistics, just a great base to come home to.
It's no surprise that so many guests keep coming back — when the essentials are done right, every stay just feels easy. A friendly team, consistently clean rooms, and a location that works hard for you.
If you're considering a stay in Amsterdam, this is the kind of honest, no-fuss review that says it all. And when you're ready to book, do it directly on our website for a 10% discount plus your first hour of late check-out free — because a relaxed ending is just as important as a great start.
Hope to welcome you back soon! 🚇
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Great value for money for a family…
Great value for money for a family stay!
We stayed as a group of 4 at Hotel Levell and we really enjoyed our stay.
The room was spacious and roomy, perfect for four people: comfortable beds, plenty of wardrobe space, and enough room to move around without feeling cramped.
The cleanliness was quite good: the room was serviced daily and the bathrooms were tidy. There were a few corners that could have been cleaned more thoroughly, but nothing serious.
Check-in and check-out were self-service, but they were simple and quick to complete via the app or the tablet at reception. No issues at all — everything was very intuitive.
The biggest advantage for us was the strategic location: the metro station (Bullewijk) is just a 5-minute walk away, and you can reach the city centre in about 15-20 minutes. Given the price we paid, the distance from the centre is perfectly acceptable, especially if you’re using public transport. Ideal for those who want to save money without sacrificing convenience.
The staff were friendly and helpful when needed.
We recommend it for families or groups looking for a practical, clean and affordable accommodation in Amsterdam.
Rating: 8.5/10
8 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Vincenzo Pisa,
Thank you for sharing such a thoughtful review! It sounds like you experienced exactly what we aim for at XO Hotels — spacious, well-kept rooms, easy self check-in and check-out, and a location that makes exploring Amsterdam simple and stress-free. Staying near the Bullewijk metro station means you can reach the city centre in minutes, yet still enjoy a calm, affordable home base for your family.
Our team works hard to keep rooms clean and comfortable every day, so it’s great to know your group of four felt at ease. And when you book directly with XO Hotels, you’ll always receive 10% off and a free first hour of late check-out — a little extra convenience for families who like slow mornings.
We’re happy you’d recommend us, and we look forward to welcoming you again soon for another easy and relaxed stay in Amsterdam!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Clean, comfortable hotel with easy access to the city
Just 20–25 minutes from Amsterdam Central Station, this hotel is a very good option for a city stay. The rooms were clean and appeared recently refurbished. We booked a family room for four, and it was a good size with enough space to stay comfortably.
One feature we particularly liked was the underfloor heating in the toilet/bathroom, which was a lovely touch. The staff were friendly and helpful throughout our stay. The self-service kiosks for check-in and check-out were also convenient and easy to use. There was a good-sized waiting area, and the breakfast was decent as well.
The only thing that would have made the stay even better would be having dinner served at the hotel. After a long day of walking and sightseeing, it would have been very useful to return and have an evening meal available on site.
6 April 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Praveen Parimi,
A family of four, a spacious room, underfloor heating in the bathroom, and a smooth self-check-in — honestly, that's a pretty great combination! 😊 There's something quietly luxurious about stepping onto a warm bathroom floor on a chilly Amsterdam morning. Glad that little touch didn't go unnoticed!
It's lovely to hear the refurbished rooms felt fresh and comfortable, and that the team made your stay feel easy and welcoming throughout. That's exactly the experience we aim for — consistent, friendly, and hassle-free, whether you're travelling as a family or flying solo.
Your suggestion about dinner service is genuinely appreciated and noted. After a full day exploring Amsterdam on foot, coming back to a hot meal on site would indeed be a treat — we hear you!
XO Hotels is well connected to the city, so getting around is always straightforward, and many guests find the 20–25 minute journey to Amsterdam Central part of a relaxed, enjoyable routine rather than an inconvenience.
Book directly next time for 10% off and a free first hour of late check-out. Warm floors included — no extra charge! 😄
Hope to welcome your family back soon!
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
The worst hotel
The worst hotel! doesn’t even deserve one star.
On the first night, the room was dirty, with hair on the pillows and unclean towels. Housekeeping only came at 5pm, which was inconvenient. The staff were rude, and the front desk provided incorrect information. They are Trump liars. We were promised a kettle, but when we asked the evening staff, they claimed they had never provided kettles to guests at all.
I will never step foot there again. Do not stay here!
Since I'm unable to reply to the responder that replied to my feedback (6 days ago)- here are my response:
you mentioned I quoted: "had you let us know at the time, our team would have sorted it immediately."
I did right away when we checked in. BUT your rude front desk said we have to wait for the housekeeping to finish other rooms. So we waited but have to leave after 1 hour. Shockingly when we came back the hair are still on the pillows! Eventually, the housekeeping came and clean it at 5pm! So responder: Don't go lying about your good service if you didnt investigate this matter or for the sake of showing how helpful you people are. All of you related to this dump hotel are bunch of liars.
On the 3rd day, the housekeeping manager told me that the front desk was lying about housekeeping timing. Let me explain: My room was not clean and it is already 4pm. When I called, Frontdesk told me, no more housekeeping as it is late now. Hence, I went down to look for the housekeeping team and met the manager, and he told me frontdesk are lying. He also quoted politely to me: I am the Manager, why you listen to them? "They lying to you. When I say, I clean your room, I will clean it, dont worry!"
So my family and I will have to wait again and step out of the room in cold at 4pm!
Next topic:
You responded: "Regarding the kettle, our rooms are equipped with a coffee and tea machine," - I'm not asking for kettle to make coffee or tea. If you dont have it, be consistent and said we dont provide kettle. You have two frontdesk team that says differently. Morning shift said we have loaned a kettle to another room and we will get it once its available. The afternoon shift said otherwise. Make up your lies properly.
Do not stay in this hotel! And dont trust anyone working in this hotel!
30 March 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
Naz,
Thank you for sharing your experience, even if it was not the stay we would have wished for you.
Hair on pillows and unclean towels is not our standard, and had you let us know at the time, our team would have sorted it immediately. Thousands of guests enjoy clean, comfortable rooms with us every day and we take that responsibility seriously.
On the housekeeping timing: our team services rooms after check-outs are completed each morning. If you ever need your room freshened up earlier, a quick word at reception and we will do our best to help.
Regarding the kettle, our rooms are equipped with a coffee and tea machine, which is visible in our room information before booking. We are sorry if that was not communicated clearly enough at the front desk.
For anyone planning a stay in Amsterdam: book directly with us for 10% off, a team that always answers the phone, and your first hour of late check-out free.
Clean rooms, comfortable beds and honest hospitality, every single day.
Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #bookdirect #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
Good location and a good hotel
Good location, close to the Metro Station and very convinient to the A9 Highway.
Good hotel, nice rooms incl. toileteries and hairdryer, friendly and helpfull staff.
Good breakfast.
Self service on check-in and check-out is easy but a little awkward if you do this for the first time.
minor : expensive self service items from the vending machines (eg € 3.50 for 500 ml water or any other soda is quite expensive)
30 March 2026
Unprompted review
Reply from XO HOTELS AMSTERDAM - Hotel Levell
RICCARDO C.,
Thank you for your detailed feedback. We are glad you liked the good location near the metro station and the easy access to the A9 highway, and that the room, toiletries, hairdryer, breakfast, and friendly helpful staff all added to a pleasant stay. It is also good to hear that the self check-in and check-out process worked well for you once you were familiar with it.
We understand that the self-service items from the vending machines felt expensive, especially for water and soda. That is useful feedback for us, and we will keep it in mind as part of the guest experience.
When you book direct with us, you also get 10% discount on rates, we always answer the phone and emails, and the first hour late check out is free.
We hope your next stay will feel even smoother from the start, with the same comfortable room and easy access to Amsterdam.
Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.
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