XLMOTO Sverige Reviews 

16,370
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

You can find all MC riding gears in one place. The cap for free shipping is relatively high compared to other e-commerce websites. Overall good experience with products and on time deliveries. Good of... See more

Rated 4 out of 5 stars

XLMoto as always had great selection and it was hard to decide which option would be the best for me. Also good prices (very competitive) I gave 4 stars only because of the minimum value for free s... See more

Company replied

Rated 5 out of 5 stars

Great quality stuff for great prices. Fast delivery. I never sent something back because I have always been happy with the quality.

Rated 5 out of 5 stars

Third product ordered online and delivered on time. I have used XLMOTO for several years now, to get parts for my bikes and never had a problem.

Company details

  1. Motorcycle Shop
  2. also in
  3. Tire Shop

Written by the company

XLMOTO strävar efter att tillhandahålla utrustning och delar till motocross-, enduro-, motorcykel- och pitbike-fantaster. Vårt mål är att erbjudan en helt ny nivå av shoppingupplevelse såväl som ett marknadsledande sortiment till otroliga priser.

XLMOTO

Written by the company

Fraktfritt över 2000 kr*
Alla beställningar över 2000kr levereras gratis inom Sverige. *Gäller ej ordrar som innehåller skrymmande produkter.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.4

All reviews

(16,370)

1,331 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad service

Bad service. Wanted to close the call asap.

16 June 2017
Unprompted review
XLMOTO Sverige logo

Reply from XLMOTO Sverige

Hej Philip,

Tack för ditt omdöme!

Vi beklagar att vårt bemötande inte upplevdes som bra eller positivt. Så ska det självklart inte vara och vi siktar hela tiden på att ha en så bra service som möjligt, både på mail och telefon. Vår kundtjänst har självklart fått ta del av ditt omdöme så de vet vad de ska bli bättre på.

Ha en grym säsong
Mvh XLmoto

Rated 5 out of 5 stars

Fast and good price but why offer free stuff??

Fast and good quality. Why do you offer free stickers but not give them with the order? I'm not particularly bothered about this but I found it strange that this did not happen. Very happy with the key lat jeans. Nice and warm with the extra layer of cotton on the upper leg!!

3 September 2015
Unprompted review
Rated 5 out of 5 stars

Delivered

I ordered, paid and they delivered. No more and no less than anyone could expect.

12 March 2015
Unprompted review
Rated 1 out of 5 stars

2nd order, always missing item

This is my 2nd order through xlmoto, yes prices are good, but there is always a missing item. This time I ordered a battery charger from oxford and it is not working. It is in its way back to them.

2 February 2015
Unprompted review
XLMOTO Sverige logo

Reply from XLMOTO Sverige

Hi,

We apologize for the missing battery charger in your order and that the rear view mirror wasn't completely delivered. A new order is created with the missing items and will shortly arrive to your local post office.

Once again we apologize for the inconvenience.
Best regards,
Johanna

Rated 5 out of 5 stars

Good website and smart customer support

Good:
1. Your website is good and easy to search among all in Sweden. Keep it up.
Good usability on mobile devices also. Give your software engg a pat on back and a raise :)
2. Your customer service guy knew that the kevlar jeans i wanted to use with knee-protection inside it, has to be 2 sizes bigger. 2+ points there. Great customer support personals who actually are into MC world and use the products.

Can improve:
1. First time i bought, gloves from you guys.
2. Seconds time i bought a full clothing with helmet worth 10K plus. But you sent me a newsletter telling me about some cheap deals on your website. You should have sent me things which i didn't buy in my big purchase. That was hydration pack, inner cap for helmet.
Someone who bought stuff worth 10K plus is probably not interested in cheap helmet deal.
3. Your showroom in Alvjo doesn't have much of goodies at checkout counter. Like i was looking to buy head-scarf to wear inside the helmet. There was XLMOTO branded one but was sitting way outside anyones reach to check out.

You should buy me a beer for such a detailed review. :)

11 July 2014
Unprompted review
Rated 4 out of 5 stars

Very good service overall

Extremely quick delivery – got my order in less than 2 days. Competitive prices too. Only complaint is that when my order went through it turned out I had to pay by invoice (extra charge) instead of making the payment online. I called customer service immediately but they said they were unable to change this for me.

1 April 2014
Unprompted review
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