XLMOTO Suomi Reviews 

5,069
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Everything went smoothly and the goods were exactly as ordered. I've ordered from two other motorcycle parts online stores and this is the only one without any unexpected events or problems, even retu... See more

Rated 5 out of 5 stars

I’ve been orderin from XLMoto for years and not once have i gotten a bad product or delivery with broken boxes. Prizes are competative so I will continue ordering from them in the future too. They als... See more

Rated 4 out of 5 stars

My order arrived in less than a week, which was a pleasant surprise since the original estimated arrival time was over two weeks. Unfortunately, the order was a completely wrong product. I made a comp... See more

Rated 5 out of 5 stars

Everything I ordered was of high to excellent quality, when I did have issues with sizes etc, those issues were promptly dealt with and refunds were back in my account quickly.

Company details

  1. Motorcycle Shop
  2. also in
  3. Tire Shop

Written by the company

XLMOTO on yritys, joka tarjoaa motocross, enduro ja moottoripyörä varusteita ja varaosia. Pyrimme tarjoamaan aivan uudenlaisen ostokokemuksen ja laajimman mahdollisen tuotevalikoiman parhaimmilla hinnoilla.

XLMOTO

Written by the company

Ilman toimituskuluja 200€*
Yli 200euron tilaukset lähetetään toimituskuluitta. *Ei koske suuria tuotteita
60 päivän palautusoi-keus
Tuotteilla on 60 päivän ja palautusoikeus, kun tuotteet ovat käyttämättömiä ja alkuperäispakkauksessaan.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

All reviews

(5,069)

525 reviews in the last 12 months

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Rated 2 out of 5 stars

too long delay

You didn't have the item in shelf. And hence the delvery didn't happen on time .

15 September 2026
XLMOTO Suomi logo

Reply from XLMOTO Suomi

Thank you for your review.

We’re sorry that the item was not available in stock and that this resulted in a longer delivery time than expected.

Kind regards,
TEAM XLMOTO

Rated 2 out of 5 stars

Alldeles för lång leveranstid denna gång

Alldeles för lång leveranstid denna gång

17 August 2026
XLMOTO Suomi logo

Reply from XLMOTO Suomi

Tack för din recension.

Vi beklagar att leveransen tog längre tid än förväntat den här gången och hoppas att nästa beställning når dig betydligt snabbare.

Med vänlig hälsning,
TEAM XLMOTO

Rated 5 out of 5 stars

Order

I ordered a few items on sale. The order was shipped quickly, and the whole process went smoothly.

21 July 2026
Rated 1 out of 5 stars

I would give negative stars.

I would give negative stars if possible.

Ordered motorcycle trousers, waited 2 weeks, the wrong item turned up.

It has been 2 months since I placed the order and still no refund, this is 2 weeks after the wrong items were returned and signed for.

Avoid like the plague,

This is a scam company.

7 June 2026
Unprompted review
XLMOTO Suomi logo

Reply from XLMOTO Suomi

Thank you for your review.

We’re sorry to read about your experience. As no information identifying the order has been provided with the review, we are unfortunately unable to investigate what has happened. Please contact us with your order number or other relevant order details so that we can review the case and correct any errors.

Kind regards,
TEAM XLMOTO

Rated 4 out of 5 stars

Good customer service in spite of order error

My order arrived in less than a week, which was a pleasant surprise since the original estimated arrival time was over two weeks. Unfortunately, the order was a completely wrong product. I made a complaint, to which XLMOTO responded the following business day apologizing for the issue and sent the correct product. Despite the initial hassle, I'm overall pleased with the customer service and how swiftly they worked to fix the issue! The new package came within a week, with the correct product.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Major delay, slow return shipping and slow customer service

I have ordered several times from xlmoto (finland). The first few orders went well, but for the last one I had to wait over a month for them to even update the package status to packed. The product wasn't marked as out of stock or anything like that by the way. They told the reason as a "it update" but I don't see that as a valid reason for a whole month of waiting despite sending emails about it. They still haven't even sent the package. Their customer service takes 1-2 business days to answer which to me is not good by nowadays standards. The worst part has to be the return policy. Returns are easy, but xlmoto has very slow return shipment. Return shipping takes roughly double the time compared to them sending a product and on top of that it took them roughly a week for them to send the money back. I will not recommend ordering from them unless they have significantly lower price than others and you are ready to possibly wait for a long time.

16 July 2026
Unprompted review
XLMOTO Suomi logo

Reply from XLMOTO Suomi

Thank you for your review.

We sincerely apologize for the delays you experienced. During this period, our customer service team was under exceptionally high pressure due to complications following a system change at our warehouse. Unfortunately, this significantly affected both response times and order processing.

We understand your frustration and would be happy to look more closely into what happened in your specific case. Please provide us with your order number so that we can investigate further.

Kind regards,
TEAM XLMOTO

Rated 5 out of 5 stars

Excellent service

Good fit, fast delivery, everything as advertised. In a word, excellent.

16 January 2026
XLMOTO Suomi logo

Reply from XLMOTO Suomi

Thank you for your review.

Everything matched the description, the fit was spot on, and delivery was fast. We appreciate your summary and feedback.

Kind regards,
XLMOTO

Rated 5 out of 5 stars

Folding table

Shipping as scheduled and when I asked advice how to open the table and how to use it I got help. Much appreciated! Quality purchase and fits for the purpose.

4 January 2026
XLMOTO Suomi logo

Reply from XLMOTO Suomi

Thank you for your review.

The delivery arrived as scheduled, and we’re glad the guidance on setup and use was helpful. It’s great to know the table meets your needs and suits its purpose well.

Kind regards,
XLMOTO

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