Zoopla estimates are totally off track with today’s current market situation. Most properties won’t sell at the lowest estimate they give. Waste of time looking!!! They are asking for a reply vi... See more
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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The app won't let me give any information on my property to improve the accuracy because the Build My Estimate function doesn't work on Samsung phones at least. When you try to choose similar properti... See more
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Zoopla has completely lost control over spam emails. I only signed up to get alerts for office listings in London, but now I receive 50–60 junk emails every single day, mostly from one company cal... See more
Company replied
I wanted a quick rough valuation. Got it, but then endless emails after unsubscribing 6 times. So tried to delete the account, and even that has so far taken a 5 minute AI bot interrogation which res... See more
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Company details
About Zoopla
Written by the company
We know what a home is really worth
Our mission is to be the UK’s premier property destination for buyers, renters, agents and landlords.
By leaving a rating and review, you’re helping us get there. And making sure we improve to better serve you. We call that a win-win situation.
Property estimates powered by expert data
Our estimates are based on information we get from third party data sources like HM Land Registry. It includes:
Our estimates are just estimates. For the best and most accurate valuation, get an agent to visit your property in person.
We work with agents
But we are not agents. We direct your calls and messages to them but have no influence on whether or not they respond to you. They tend to prioritise enquiries based on your circumstances, so it’s worth giving as much information as you can when you contact them.
In terms of listings, we show you everything agents tell us about a property. This includes when a property is sold or let.
Our mission is to be the UK’s premier property destination for buyers, renters, agents and landlords.
By leaving a rating and review, you’re helping us get there. And making sure we improve to better serve you. We call that a win-win situation.
Property estimates powered by expert data
Our estimates are based on information we get from third party data sources like HM Land Registry. It includes:
- When the property was last sold and how much for
- Changes in the local and wider property market
- Property features
- Local area information like schools and crime rates
Our estimates are just estimates. For the best and most accurate valuation, get an agent to visit your property in person.
We work with agents
But we are not agents. We direct your calls and messages to them but have no influence on whether or not they respond to you. They tend to prioritise enquiries based on your circumstances, so it’s worth giving as much information as you can when you contact them.
In terms of listings, we show you everything agents tell us about a property. This includes when a property is sold or let.
Contact info
The Cooperage, 5 Copper Row, SE1 2LH, London, United Kingdom
- www.zoopla.co.uk
1.3
Bad
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zoopla unfit for purpose
Such poor disgusting behaviour setting the bad example to estate agents who in turn model their behaviour in a like for like fashion.
Conduct repeatedly inconsistent with requested property description wanted.
A Detailed or broad description of what's wanted specifying: house, beds, garage etc., in a specific area or county.
Result ... You get bombarded with details of anything and everything from whole of UK. I set their search filters and Zoopla keep sending property search forms with filters that don't work!
Filter details are ignored.
You can complete and apply filter details again and again and again.
They are ignored and result is for anything anywhere. What is the point?
Of course their emails are non replay, so they want to bombard and shout at people with junk with impunity.
ZOOPLA YOUR FILTERS DONT WORK.
NO POINT IN ME READING YOUR EMAILS.
ZOOPLA YOU'RE A WASTE OF TIME.
I'VE TOLD YOU THIS BEFORE - FILTERS DONT WORK.
YOU'RE CLOSE TO BEING BLOCKED AND SPAMED.
GET YOUR ACT TOGETHER.
In response Zoopla asked for more details!
There are no more details to give!
Asking for more details is just a ruse.
A method for discarding the negative review.
8 July 2025
Unprompted review
Reply from Zoopla
Hi Antonio,
Thank you so much for taking the time to leave us your feedback. We're very sorry to hear you are having issues.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
Zoopla incompetent
Zoopla have somehow managed to put someone elses picture on my property page. How on earth can they value my property when they are showing unrelated photography (someone elses property) and someone elses floor plans!! My property details were originally correct, which is disturbing as it means someone has gained access to my account and change things without the home owners permission. I wonder how many others are suffering like this. I give Zoopla 7 days to change things back to how they should be. If nothing has change then I will delete all of my details and request under data protect that zoopla do the same.
I notice out of 4000 reveiws your score is a very bad 1.7. If my company had such a rating I would probably think about closing it down!!
Its not a question of you helping me resolve the matter, you caused the problem by changing my details and putting other pictures that do not relate to my propoerty, so it is up to you to resolve it. I cannot give any more detail because I did nothing.
I have given all my details in an email
7 July 2025
Unprompted review
Reply from Zoopla
Hi Peter,
Thanks for updating your review.
Unfortunately, the only way we can help to resolve the matter and remove the incorrect images shown against your property, is for you to respond to our request so you can provide us with your address details.
Many thanks,
Zoopla Support
Make sure whatever house you buy there…
Make sure whatever house you buy there isn’t cat fleas which will attack your dogs. Ask the questions?
5 July 2025
Unprompted review
Agents are untrustworthy and completely…
Agents are untrustworthy and completely dishonest, they have no moral gage. Avoid working with them at all cost
28 June 2025
Unprompted review
Reply from Zoopla
HI Antonio,
Thank you for your review. We're sorry to hear of your negative experiences,
We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom.
All agents undertake several checks before they are accepted as a Zoopla agent.
We would like to help and resolve this matter for you and so, we will DM you for more details.
Many thanks,
Zoopla Support
What a daft company
What a daft company. Last month my house was worth circa £650,000. This month it has dropped 100,000! Not worth the paper it's written on!
22 June 2025
Unprompted review
Reply from Zoopla
Hi Joan,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
What a load of tosh this company spews
What a load of tosh this company spews! We have removed ourselves from their valuation as they valued it about the lowest in our street, despite several home improvements including the addition of a utility room, downstairs cloakroom and an extended kitchen refitted about 4 years ago. I tried to reason with them but they were having none of it.
Our neighbours house was valued about £30k higher despite no improvements for over 20 years.
Having just checked our street again, I cannot understand how some properties have increased by several percentage point whilst other have been reduced in some case by over £9,000.
21 June 2024
Unprompted review
Reply from Zoopla
Hi Tony,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Under valued our house by 75k
Under valued our house by 75k
Best a valuation from reputable estate agent.
20 June 2025
Unprompted review
Reply from Zoopla
Hi Mr Sutton,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.
Many thanks,
Zoopla Support
Automated valuation based on the fact…
Automated valuation based on the fact my neighbour sold their house even though I have an extra bedroom, kitchen and bathroom extension, larger house, side access and driveway! Awful company!! All information is incorrect! Shouldn’t be allowed to spread misinformation.. what’s the point in listing false information about a property?! Pointless company
19 June 2025
Unprompted review
Reply from Zoopla
Hi Sarah,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.
Many thanks,
Zoopla Support
Forcing pride
Opened site and as soon as I saw pride colours I knew that I will not spend on the site another second.
4 June 2025
Unprompted review
Reply from Zoopla
Hi Janis,
Thanks for getting in touch and for your feedback, we're sorry to hear you feel this way.
Well spotted - we have changed our logos for Pride Month! We're proud (pardon the pun) to support marginalized groups - who often experience homelessness at disproportionate rates - through our work with the Stonewall and Crisis charities, and stand in solidarity with anybody from all walks of life experiencing adversity. And although we have a new logo look for June, you'll find that the experience of using our website is the same as always.
If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:
https://help.zoopla.co.uk/
Many thanks,
Zoopla Support
Ghosted Twice
Booked a viewing and was left waiting outside the building. When I called to ask about it, they acted confused, but, after a very long phone call, agreed to a viewing the next day. They then cancelled this viewing with only 2 hours notice.
As someone with very limited time off from work, this has been a miserable experience.
29 May 2025
Unprompted review
Reply from Zoopla
Hi,
Thanks for getting in touch and for your feedback. We're sorry to hear of your expereince with this agent.
I would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom.
All agents undertake several checks before they were accepted as a Zoopla agent; however, we have no control over their daily business. If you have any concerns, I would suggest visiting the agent at their listed address to discuss the matter further:
Alternatively, you may call the agent and ask to speak with their branch manager directly.
If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:
https://help.zoopla.co.uk/
Many thanks,
Zoopla Support
Amazing Customer Service, Outdated Product
There are some great members of the team at Zoopla, including Michael Olayokun who offered outstanding customer service to our agency. However, the user interphase as an agent with zoopla pro is very outdated - a small example of this is you can wait 10 minutes for photography to upload, then click save and when you save it deletes everything with no explanation, including the long proeprty description we wrote. After calling zoopla, their team sounded fed up (fair enough) and advised yeah that's just because zoopla won't accept the format so you need to do X,Y Z to make it work. Not impossible but definetly more stressful than using On The Market and it's 2025 guys come on! Keep up or get left behind :)
30 May 2025
Unprompted review
Reply from Zoopla
Hi Adam,
Thanks for getting in touch and for your feedback.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:
https://help.zoopla.co.uk/
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
Zoopla haven’t got a clue!
Zoopla haven’t got a clue! They valued my house reasonably closely to the real value. Then next door (we are a semi) was sold for around 20% more than the Zoopla valuation. Then Zoopla more than halved the value of our property. Twelve months on they have removed our valuation because they say they have nothing to base it on!
Of course Zoopla respond blaming the quality of the information they receive. If that’s the case, shouldn’t they change their sources of information as they obviously have no bearing on reality.
21 May 2025
Unprompted review
Reply from Zoopla
Hi Steven,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Very bad iiiiiiiiii
1 May 2025
Unprompted review
Reply from Zoopla
Hi,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:
https://help.zoopla.co.uk/
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
Extremely Challenging Living Conditions…
A Deeply Disturbing Reality – AVOID 62 Leegrange Road, Manchester, M9 4FA – and the Surrounding Complex at All Costs
This is not a home. It is an orchestrated descent into chaos, anchored by a single toxic nucleus: Flat 62. If you are considering relocating to this complex (which includes 60, 62, 68, 70, 72, 74, 76, 78, 80), I implore you—reconsider. Unless your definition of domestic bliss involves daily exposure to relentless noise pollution, aggressive intimidation, and the suffocating stench of cannabis, you will find yourself trapped in an ongoing psychological siege.
The residents of Flat 62—whose behaviour is nothing short of anarchic—have, for nearly a decade, held the entire community hostage. Their daily routine revolves around drug consumption, thunderous music blaring from dusk until late morning, and violent verbal altercations that echo through the walls with alarming regularity. This is not occasional disturbance. This is a sustained campaign of anti-social conduct that renders peaceful living utterly impossible.
More disturbingly, a banned breed pitbull, kept entirely unleashed, roams the grounds freely, posing a very real physical danger. I have, on multiple occasions, delayed leaving my own home to avoid potential attack. The parking area has been reduced to a disgraceful tableau: these individuals—who do not even own vehicles—sprawl across the bays, sunbathing half- half-naked, hurling obscenities, and behaving with shocking indecency, while families with young children are forced to witness it daily.
Despite countless reports, photographic evidence, time-stamped audio recordings, and direct appeals to the landlord, nothing has been done. The police have been called repeatedly. Their visits, however, are little more than fleeting interruptions to an otherwise uninterrupted reign of terror. The occupants return within hours, as brazen and emboldened as ever.
It would be laughable if it weren’t so tragic: these individuals pay nothing, yet contribute everything to the downfall of this once-decent space. Meanwhile, working, law-abiding tenants like myself not only endure this torment, but effectively subsidise it through our rent and taxes.
The electric cupboard has been hijacked and repurposed as personal storage. Radiators have been ripped from walls. Communal areas have been transformed into ashtrays, rubbish tips, and drug dens. The building is quite literally decaying under the weight of unchallenged lawlessness. Fresh air? Non-existent. Open your windows and inhale a blend of cannabis, decay, and human aggression.
Let me be clear: Flat 62 is the problem, and the landlord’s inaction has made them an accomplice. Their silence, in the face of overwhelming documentation and pleas for intervention, speaks volumes. This is not neglect, it is complicity.
There are numerous flats currently for sale in this complex. That alone should serve as a damning indictment.
This review will remain permanently published until meaningful, measurable, and lasting action is taken.
Do not be fooled by the listings. What awaits you here is not a home, it is a prolonged assault on your mental, emotional, and physical wellbeing. Proceed with caution. Or better yet, don’t proceed at all.
This has been an ongoing and prolonged issue that has been constant for 8 consecutive years!!!!
17 May 2025
Unprompted review
Reply from Zoopla
Hi,
It looks like you have left a review for an issue out of Zooplas control.
I would like to advise you that Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites.
To be precise, we provide ‘For sale’ and ‘To rent’ property listings in the UK along with free, instant house price estimates and sold prices on homes.
We are not an estate agency and we do not offer property management services. Also, we are not a landlord. For this reason, I am unable to provide the type of advice you are seeking via our site.
Alternatively, please feel free to review our customer Help Centre at help.zoopla.co.uk (http://help.zoopla.co.uk/) to further understand the offering Zoopla can assist you with.
Many thanks,
Zoopla Support
Scam seller advertised on Zoopla
I have unfortunately fallen victim to a fraudster who used Zoopla to advertise the properties. What sort of vetting are Zoopla doing to make sure the sellers and property they are advertising are genuine and real!! Evidently NOTHING
29 January 2025
Unprompted review
Reply from Zoopla
HI Liam,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
Absolutely awful company with…
Absolutely awful company with valuations that are totally unrealistic. My wife and I checked their valuation of our house, it was just under £600,000. We went to all the trouble of trusting this and set about buying a new house having done all the maths. We then had our house valued by five reputable agents, all who said roughly the same, market at £530,000 and to take £520,000
Having checked with other people the experience is the same Nationwide.
In my opinion Zoopla are not fit for purpose.
It’s now a week since my review and Zoopla have sent this totally inept reply below, probably compiled by A I as it looks like gobbledygook. As I say, they are not fit for purpose. It now appears they simply send a pre worded non sensical response to a complaint, shows how much they care !!!
The response actually admits that the method they use to arrive at prices does not work and delivers false inflated prices that are simply not accurate and that the data gathering is totally flawed.
4 March 2025
Unprompted review
Reply from Zoopla
Hi Patrick,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
From an agent perspective, awful.
From an agent perspective - very poor hence rightmove dominate.
Terrible leads (4 % conversion to valuation)
Inaccurate over billing each month, apparently zero control over their accounts and consistently over charging.
Perhaps we will give on the market a try instead and drop this incapable platform.
1 May 2025
Unprompted review
Reply from Zoopla
Hi Aimee,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
After contacting zoopla with my…
After contacting zoopla with my concerns about a previous valuation of my property they informed me there was nothing they could do? So a property that has had over £150K spent on it and an agent saying the improvements make it £300+ more, zoopla value it at £55K more than the purchase price. I am not sure about my legal rights but I will be taking this further as this could reflect on my resale value as they do not research any improvements before giving their . Appraisal. It also doesn’t help buyers. Really bizarre property valuers, I don’t think they should influence the property price using generic market increases without taking into consideration improvments
29 April 2025
Unprompted review
Reply from Zoopla
HI Kevin,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Your renovations or refurbishments may be taken into consideration in the Property estimate if it has been recorded by the relevant data source. Our data sources, like Ordnance Survey and HM Land Registry update their information on a regular basis. We then include these updates in our calculations. Otherwise, we aren't able to manually change the estimate we display.
Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Wish Zoopla would make its price guide…
Wish Zoopla would make its price guide more accurate.
Small development I’m on maxs out at £350k but Zoopla has properties here worth £400k+
Total work of fiction and of no value to a seller.
22 April 2025
Unprompted review
Reply from Zoopla
HI Stephen,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Very discriminating landlord agents…
Very discriminating landlord agents agaist renting to people who get u.c and who have children or disabilities and people in desperate need of housing. This site should get shut down for unfair discrimination and be investigated undercover.
Boycott zoopla.
23 April 2025
Unprompted review
Reply from Zoopla
Hi,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
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