World of Books - Sell Your Books Reviews 94,617

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 10,853 reviews, reviewers had a great experience with this company. Customers find the service to be very easy and efficient, appreciating the straightforward process for selling books. Many highlight the user-friendly scanning system and the convenience of the collection service, making the overall experience smooth. People are generally satisfied with the prompt payment once their books are received and processed, noting the quick transfer of funds. However, some customers were dissatisfied with the product, reporting issues like incorrect barcode scanning and books being marked as not sent. There were also concerns about the pricing, with some feeling the offers were too low or that the company rejected books without clear reasons. A few other people also felt that payment could be slow or that books were claimed to be missing or damaged when they were not.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many reporting issues such as books being marked as... See more

User experience

People report positive experiences with user experience, finding the app and overall process very easy and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease of the process and... See more

Service

Users describe positive interactions with service, highlighting it as brilliant, hassle-free, and efficient,... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the prices fair and useful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The system is really easy to use but a few issues to watch out for. The scanner is sensitive and often scanned books a second time as we moved them away. The biggest issue was the barcode reading a bo... See more

Rated 4 out of 5 stars

It was my first time sending a package through inpost and it looked way more complicared that it was. I would just prefer for more visual designs such as the weight limit being drawn as a design but... See more

Rated 4 out of 5 stars

It’s been a simple way to make extra cash. I’m sure selling each book individually would result in more profit but that requires tons of times as well and an outlet to find customers. This takes the... See more

Rated 4 out of 5 stars

did pretty well, best pricing. best service put of all I have experianced with trade ins. Only down side is a small decent portion of dvds were not able to trade in, some I understand, but some were... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really like using the service because…

I really like using the service because it’s simple, straightforward, user friendly and does what it claims to do.
The update on your account are excellent so you can keep updated on what’s happening to your trade ins.

9 June 2026
Rated 4 out of 5 stars

Good service

Good service, easy to scan a selection of books, barely 50p for most of them but its the same as id get at a car boot and I dont have to lug them around! The little 15% extra code was appreciated, hopefully a few more bonus codes around when im doing my next pile of books!

Also, there's quite a few books they are not buying, it never shows a reason or a recommended time to try again.

All round decent service and payment into my account within a fortnight of sending the books off!

9 June 2026
Rated 3 out of 5 stars

Problem with promotion code

Everything was excellent - just let down by the fact that the code for an additional 15% could not be applied. Communication was good but rather than being given an alternative code to use, I was told to apply for it once the payment had been sent. Apart from this issue, and losing out on 90p, I was pleased with the whole experience. It is a straightforward system and I was kept updated.

8 June 2026
Rated 5 out of 5 stars

Straightforward

Straightforward - scan, box up and take to In post lockers. Scan QR code and it’s done. Money in my account in a couple of days.

8 June 2026
Rated 5 out of 5 stars

Standard experience

Not a lot to say really. Everything worked as planned, I scanned some books, they went in a box, someone came and picked them up, few days later I got a bit of dosh.

The end.

1 June 2026
Rated 1 out of 5 stars

How about having live customer service…

How about having live customer service available? I have been trying to get hold of your company to ask a few questions before I ship my box.

15 June 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate you sharing your experience. We are sorry you had trouble reaching us. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 4 out of 5 stars

Selling books made easy

Sending my books Inpost has been great but collections using DPD has been appalling. They never turn up and often in a different town. When they have my books is has been a good experience and recommend to friends.

1 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look