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Zen Educate Reviews 

1,844
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff and consultants for being friendly, supportive, and genuinely helpful, consistently providing excellent communication and care. Many people appreciate the seamless onboarding process and the overall professional service provided. Reviewers also praise the user-friendly app, noting its convenience for managing availability, accepting job requests, and accessing placement information without needing constant phone calls. However, some people were dissatisfied with communication, reporting ignored calls and emails, or a lack of follow-up from consultants. A few other people also felt that work opportunities were insufficient or that compensation for travel was lacking. Additionally, some customers encountered issues during the onboarding process, specifically with DBS certificate handling and the collection of personal information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Application

People report positive experiences with the app, often describing it as easy and simple to use for managing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zen are proactive and great at providing a range of supply jobs. They listen to what the teacher wants and provide different opportunities. The team are great at keeping in contact and once you hav... See more

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 4 out of 5 stars

Great being able to use an app to show when you are or are not available so that you don’t have to answer calls and refuse work. Because you are unavailable. Would love to have more local schools on... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,844)

336 reviews in the last 12 months

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Rated 5 out of 5 stars

The Best Agency 👌🏽

"I've absolutely loved working with Zen Educate over the past 3 years! Their support and communication have been top-notch, and they've always gone above and beyond to find me amazing teaching opportunities. The team is super friendly and always on hand to help with any queries. I've had some incredible jobs and made some fantastic connections – thanks for being such a great agency to work with 😊"

27 February 2026
Rated 3 out of 5 stars

I am generally happy with the service I…

I am generally happy with the service I have from Zen. However, I'd like to have a clear and transparent discussion regarding pay rates and margins so that I can feel assured that I'm being treated fairly. I often feel like I am doing Zen a favour by travelling further than I'm usually happy to and being offered a fiver compensation for driving almost 2 hours in addition to my working day. I strongly feel that supply staff should be compensated for overly long travel times, let alone fuel and wear and tear to vehicles. I am sure there is legislation that covers this.

25 February 2026
Zen Educate logo

Reply from Zen Educate

Hi Liz, we're really pleased you're enjoying working through Zen and totally understand that compensation is an important factor. We're sorry you've felt that pay hasn't been communicated clearly, so a senior member of your local team will reach out to you to discuss this with you.

Rated 5 out of 5 stars

Excellent supply agency

Zen are understanding and fair. I appreciate the system where work appears as a message on the app. Wait too long though and it will be gone! However, it still gives you the opportunity to think about whether you want the job. I enjoyed my first day with them and I think they pay quite well.

24 February 2026
Rated 5 out of 5 stars

On the 23rd of February 2026

On the 23rd of February 2026, I was sent there as a nursery assistant by Zen Educate.
I enjoyed my first day of work with this nursery very much yesterday. I had a fantastic time at the nursery; I loved working with the children and the entire team. Everything felt so natural and professional—it was as if I had been working there for ten years.
The location was perfect for me as well. Living in South Kensington (SW7), it was only a 20-minute bus ride. Also, I was told they have another branch in Pimlico, which is also very convenient and close to me.
If they need me in the future, i would love to go back again

23 February 2026
Rated 5 out of 5 stars

Fantastic support and a seamless start in Leeds

I’ve had a really positive experience with ZenEducate so far and couldn't be happier with the support I've received. Being based in Leeds, I was looking for an agency that truly understands the local landscape, and they have exceeded my expectations.
​A special mention must go to Nicola Hitan, who has been absolutely brilliant. She has supported me every step of the way, making sure I felt informed and valued throughout the entire process.
​The onboarding experience was incredibly smooth, and the training provided was both helpful and insightful. It gave me genuine confidence and prepared me perfectly for my role. If you're looking for an agency that actually cares about your professional growth, I can't recommend them enough.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Working with Zen has given me the chance to know myself better and how to cope with different situations also how to approach people. I most say, I have enjoyed working with Zen …

Working with Zen has given me the opportunity to work in different schools and meet with some great people making friends 🧡 its has also built my confidence in so many ways and one thing I love about them is that they always makesure that I get work must of the time. A massive thank you to the whole team of Zen Educate 🙏🏾 🙌 you guys are best 👌

19 February 2026
Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing. Best agency I’ve been with they’ve got me work within two weeks. I’m so happy in the job I’m in. Couldn’t thank them enough. Best thing was signing up to Zen

18 February 2026
Rated 4 out of 5 stars

The use of the App makes Zen stand out…

The use of the App makes Zen stand out from other agencies. I love the concept of being able to look at my phone see a job, check it out and click accept. I enjoy the block bookings and also having flexibility which was the reason behind me breaking out of a permanent contract.
The downfall is last minute cancellations which can be anytime up to the deadline of arrival at the school. This doesn’t offer much protection, reliability or respect to staff as we could have found work elsewhere for that day. This can be frustrating having turned down other work for the same day. Thankfully these situations are few and far between so overall a great experience.

13 February 2026
Rated 5 out of 5 stars

Very friendly and reasonable team at…

Very friendly and reasonable team at Zen. Have always had a job working as a TA through Zen for over a year now except some one or two days I couldn’t get one and I’m happy to say have recently been offered a long term role in a school through Zen. Give them a chance and you won’t regret it

12 February 2026
Unprompted review
Rated 4 out of 5 stars

A very spacious

A very spacious, huge clean school in the heart of Beckenham. Staff are nice and children are respectful. Free parking on all the streets around the school.

12 February 2026

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