Great selection of products and the bespoke options were simply fantastic. The graphic and image selection was perfect. The time from order to delivery was great too. The product i selected (metal d... See more
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Company details
- e-Commerce Service
- also in
- Decoration and Interior Design Store
- Online Marketplace
- Printed Clothing Store
Written by the company
Shop and Customise Millions of Products
Contact info
Cork, Ireland
- support@zazzle.com
- www.zazzle.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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The assistant Cait was very helpful at resolving a problem and creating the item I was having difficulty with thank you!
The assistant Cait was very helpful at resolving an issue I had when trying to match the design and materials for various wedding stationery etc. Thought outside the box when one item was not possible to do on Zazzle as would have reduced the print quality so I'm pleased they were customer focused not just about sales.
5 stars! Great service!
Dealt with a lovely agent named Josefine! Quick and efficient resolution. Long time user of Zazzle always found their customer service to be top notch!
Very good quality product
Very good quality product - delivered quickly. Slight issue with the order but they sorted it without hesitation and got a replacement out within days - excellent service all round would highly recommend.
Although the original order was…
Although the original order was produced in the wrong colour the item was reprinted and sent out via the fastest post available as soon as I raised the issue with Marina in customer services. Thank you.
I am not able to cancel a subscription
I am not able to cancel a subscription, chatted to the auto bot that said there is no active subscription, but I have an email saying they are going to take money off me, I phoned customer service, there is a message saying talk to the auto bot or email which have not worked, no option to cancel it on my account, the bank are aware & if they take money off me the back will get it back, nothing but scammers

Reply from Zazzle UK
Product never turned up
Product never turned up, order confirmed but then no communication at all to say the order had actually been cancelled.

Reply from Zazzle UK
Great technician.
The technician was easily understood in English, professional, courteous and knowledgeable. I highly recommend Zazzle!
It was easy to order and quick delivery
Very quick shipping considering it was…
Very quick shipping considering it was being shipped to UK from the US. The shot glasses were individually packaged and protected during the delivery. They’re lovely, thank you 😊
Designed 100 business cards which are…
Designed 100 business cards which are double sided, order arrived and half aren’t double sided and some are blank bits of paper.
The cards have ink bleeds, scuffed edges, poor paper quality with marks on paper before printing.
There also isn’t 100 cards and half are damaged as stated above.
Poor quality and clearly no quality control.
Waiting for a response from the company, not impressed.

Reply from Zazzle UK
Terrible service- ordered a photo print…
Terrible service- ordered a photo print tote bag on 7 January and as of 31 January, am still waiting for it! No tracking info provided so can’t get updates on where it is and customer service options are ridiculous. You can’t speak to a human on the phone, their chat bot is useless and e-mail was futile. I ordered this on behalf of my father in law for his wife's birthday which was Wednesday 27 January and she didn't get a gift.

Reply from Zazzle UK
Love zazzle can find things i want that…
Love zazzle can find things i want that i cant find anywhere else
Easy to create cards and great quality…
Ease of creating the cards and when they arrved I was really pleased with that quality
Beautiful invitations
Beautiful invitations, we are extremely happy, speedy in the making of them and the delivery. We will highly recommended and already have had comments on them. A big thank you 😊
Perfect labels
Ordered some labels for my home made lip balm and they are perfect. Very pleased.
Placed an order 20 days ago. Parcel not arrived. No info available either.
My order was shipped 15 days ago.
No way to track it nor to get any info at all via their (rubbish) AI customer service.
My order was placed nearly 20 days ago! Soon, the ordered invitation cards won’t be useful anymore!
Shameful service!

Reply from Zazzle UK
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