So, the price is much better than in person stores, which is where most of the stars come from. It also didn't take very long to get to me, which is some more of the 4 star rating. The only reason I d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was exactly as described & arrived two days earlier than expected. I’ve been a fan of ZampleBox since 2018 & become fond of many juice brands that they feature. Finding brands/juices on the site... See more
Bullshit company! No communication. They're cowardly snowflakes! I can't get any boxes from them anymore and nobody, and I mean NOBODY will talk to me about it. Maybe they can't send boxes anymore bec... See more
Vape juices are just average and it takes 2-3 weeks at times for box to arrive. Blamed on the holiday rush however the holidays are over and even if it is holiday rush hire more employees or give 5.00... See more
Company replied
Company details
Written by the company
ZampleBox is the original and leading vape membership club offering its members a monthly curated vape juice subscription along with the best prices on vape juice. Memberships are less than $1/day and as low as $4 per bottle of vape liquid. Come join us and build your box!
Contact info
2322 la mirada drive, 92081, vista, United States
- 650-437-9269
- hello@zamplebox.com
- www.zamplebox.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Availability of my preferred ejuice
Availability of my preferred ejuice. Good shipping times.
So much cheaper than local vape shops
Good service to get vape products for a…
Good service to get vape products for a reasonable price. There have been some issues with modifying accounts with the recent website overhaul.
Good stuff - will wait to see more
Great delivery - but the flavors seemed to be very muted. I could barely taste the difference between the two fruity flavors and the "cool menthol" flavor had barely any effect. Maybe I got a "watered-down" box but I couldn't sample anything between the 3 flavors of my zamplebox.
No variation
The samples, for Three months have been just a box of one flavor. Mod Vape "rich tobacco"
There is no variation, just 9 bottles of the same overbland tedious flavor
Company took over 500 dollars of money…
Company took over 500 dollars of money and didn't send anything to me. Multiple calls and emails are ignored. These guys will scam you one way or another.. BEWARE.
Hard to change preferences and cancel…
Hard to change preferences and cancel subscriptions
What’s going on with Zamplebox
What’s going on with Zamplebox? I’ve tried calling and leaving voicemail for 2 weeks everyday. I’ve sent emails. I’m not getting any response from them at all. Are they still in business? It’s currently November 3rd, 2025.
Customer service has gone downhill.
There's nobody answering customer service, either phone or email. It's been more than 2
There's a problem with my subscription, but nobody's trying to fix it in a prompt manner.
I like the variety of different flavors…
I like the variety of different flavors to try from different brands. I have definitely bought full sized bottles from a few of them
I really don’t like that
I really don’t like that. You cannot pick your flavors for your box. Please bring that feature back. You guys keep sending me a bunch of nasty flavors.
Continued mismatched flavoured bottles
Although I have selected only fruity as my flavour profile I repeatedly receive tobacco flavoured bottles in my box... I now have an entire box of full bottles that I will never use
I dislike that they some time change…
I dislike that they some time change the day to take payment out of my account. The only other thing is I don't have a way to get them not send me things with coconut or mangoes. Other than that I like the company and products.
I placed an order with two items
I placed an order with two items, but I only received one.
Been a member for 7 years
Been a member for 7 years. Good value even though I throw away 3-5 bottles per 12 bottle box…can’t seem to get my flavors changed. The old flavor system was much better..,
Great service 100%
Still waiting on box shipped Sept 30th…
Still waiting on box shipped Sept 30th Still sitting in San Diego via USPS tracking
Great!
I've bought twice from here so far. The Prices are great prices, the flavors are good, and the shipping is really fast!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








