Your Conveyancer Reviews 

1,471
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 554 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making complex processes easy. The service is often described as efficient, smooth, and hassle-free, with many appreciating the user-friendly online portal. People frequently highlight quick response times and clear communication, noting prompt answers to queries and regular updates, contributing to a positive overall experience. However, some customers also noted that the service could be slow, leading to extended process times and significant delays. A few people mentioned experiencing poor communication, including a lack of updates and ignored questions, which caused frustration during their process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individual staff members for their... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting quick and efficient... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond every time I needed them. When errors were made or delays were caused by the mortgage company my case manager pushed through to completion in double quick time and extra fun... See more

Rated 5 out of 5 stars

Amy Aylward has been incredibly helpful throughout the whole process. She has taken time to explain processes and always kept in contact with updates. She has worked tirelessly to help us navigate t... See more

Rated 5 out of 5 stars

Very positive experience. Keith Fearnley was the case manager and everything went through very smoothly. I really liked that all status updates and tracking could be viewed from the proactive portal -... See more

Rated 5 out of 5 stars

We are very happy with how Claudia handled the whole process of buying our first house. Communication was fast and to the point from the very beginning. Whenever we had a question or were not sure a... See more


Company details

  1. Conveyancer
  2. Lawyer
  3. Real Estate Attorney

Written by the company

Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,471)

517 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience.

From the start of the process communication was non existent. There was no 'hello' email, just automated emails asking for a questionnaire to be filled in, these emails actually looked like spam.

This was my first remortgage so I tried to call my point of contact numerous times, I left numerous voicemails and emailed to ask her to call, she never had the decency to return a single call.

There seemed to be very little urgency from them to make any progress, I asked numerous times over email if we would still make the planned completion date, which they insisted we would, up to two days before the completions date when they then said we would not make the completion date.

We ended up completing 20 days late, this resulted in me incurring almost £300 in extra interest. When I questioned why this delay had occurred. They tried to blame it on Royal Mail, which it quite clearly was not. I asked for the interest payments to be covered by the company as it was a result of their incompetence. They initially refused as they again blamed it on Royal Mail.

My only positive experience was once the complain was referred to the customer service manager. She called me and apologised for the issues experienced. She promised she would look into it and if the delay was due to them she would cover the interest payments. Within a couple of days she had emailed me to say it was their fault and the money would be refunded, which it was later that day.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I cannot put into words how efficient…

I cannot put into words how efficient Joe Allen was in dealing with my case. Any questions I had were dealt with immediately and messages the same. I found using the portal and when I had a problem Joe helped me sort it out. Thank you Joe for making the whole experience a breeze and completing the transaction ahead of time! Joe is an absolute asset to your company.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Experience

Magdalena was assigned to our case and has been amazing from start to finish. Everything has been done really quickly and she’s responds almost instantly to all calls and emails. We would definitely use her and this company again, it was like a breath of fresh air compared to previous experiences with other local solicitors.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Sofia Koukoula

Had the most lovelist remortgage experience with Sofia Koukoula. I get nervous and overthink these kind of situations and Sofia was there whenever I had any questions, explained everything thoroughly and reassured me throughout. The whole case has been an absolute pleasure and I am very grateful for her. The admin side was always quick and the online system displays complete transparency which helps so much with communication.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

We had a fantastic experience with Alan Milne while both buying and selling our property. From start to finish, he was incredibly responsive and always got back to us quickly, which made a huge difference in keeping everything moving smoothly.

Buying and selling at the same time can be quite stressful, but Alan made the entire process feel straightforward and manageable. He kept us well informed at every stage, explained everything clearly, and was always on hand to answer any questions we had.

We really appreciated his professionalism, efficiency, and calm approach — it genuinely made what could have been a stressful experience feel much easier. We wouldn’t hesitate to recommend Alan Milne to anyone and would definitely use him again in the future.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

The Best Conveyancer! Laura Ellis!

Tracked Laura Ellis down from her old firm...

Where do I start? When it boils down to it, Laura is the best of the best! I wouldn't go anywhere else for my conveyancing and when I found out that Laura had moved from her old firm to Your Conveyancer, I jumped straight onto the phone and asked to be put through to her!

Laura is honest, kind, passionate about her role in your sale/purchase and most of all, keeps it real! Laura's honesty and integrity makes you feel so comfortable and I genuinely for one wouldn't look anywhere else for conveyancing!

"Laura, thank you so much for everything! I am looking forward to working with you on my next purchase! You are an asset to Your Conveyancer!!"

24 April 2026
Unprompted review
Rated 5 out of 5 stars

The process was seamless

The process was seamless, the portal intuitive and easy to follow and upload items and documents. Regular updates received so I was constantly updated on where we were at in the process giving reassurance and peace of mind. My conveyancer in particular was a lady called Stacy Walsh. She was exceptional. Regular personal comms via email and calls when necessary. A total breath of fresh air and it made what can be a stressful situation quite easy and pleasant in the end. I would definitely recommend. 5 starts all round. Well done.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Super Alan

Alan Milne was super friendly and efficient when it came to us purchasing our property. He worked with us to ensure the buyer did not pressure us for an early exchange date and was willing to go above and beyond for us. Thank you Alan for all your support!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great solicitors

My solicitor Lauren was efficient, kept me updated and was quick to respond to my emails. My remortgage was completed within a matter of weeks and I am overall very impressed with the service provided.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed...

Very impressed with the level of communication and updates from the company, Stacey in particular was excellent. We had a very tight deadline on an expiring mortgage deal and Your Conveyancer worked swiftly to get the work done. Highly recommend.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

They take the stress out of buying a home.

They make one of the most stressful processes super simple, easy and stress free. Rebecca was a joy to deal with from the start and the communication was faultless. The online portal is very user friendly and updated constantly so you know where you are in the process.

I highly recommend this company.

14 April 2026
Unprompted review

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