I ordered 3 different drinks, however only 2 arrived, packaged separately. After a message to customer services, which is a pain in the backside, as you used to be able to phone them directly, but... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It may not be the cheapest way to get my drinks (which is strange as it's direct) but it's easy and reliable, and the help chat is actually genuinely helpful
Company replied
Very easy to order, prompt delivery, well packaged. I've given it 4 stars, as the first Royal Mail driver dumped the package on the doorstep & I struggled to take it in, as it was heavy. The second R... See more
Company replied
Delivery was really quick, only negative was i ordered 3 but only got 2 but don’t know why the 3rd one was refunded
Company replied
Company details
Written by the company
Your Coca-Cola gives you direct access to the drinks you love. From household favourites and exclusive bundles, to official merchandise and completely new products – there’s something for everyone. Plus, Your Coca-Cola offers convenient delivery options straight to your door including the opportunity to subscribe for regular deliveries and savings. We’re focused on continually improving the service we provide. This is why your honest feedback is important to us.
Contact info
5th Floor, Voyager House, M90 3DQ, Manchester, United Kingdom
- 0800 470 3242
- www.yourcoca-cola.co.uk
4.3
Excellent
7K reviews
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Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
One of my cans was leaking and could of…
One of my cans was leaking and could of been packed better but I am still left with a damaged can of Khaotic that I cannot drink
14 May 2026
Reply from Your Coca-Cola
Hello Mr Graves,
I’m sorry to hear about the frustration caused by this matter.
I’m pleased to be able to resolve this issue for you.
Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away.
Kind regards,
Feedback Team
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Not Delivered
my item tracking says it has been delivered but it hasn't the picture is blurry but obviously the wrong address
14 May 2026
Reply from Your Coca-Cola
Hi Nana,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.
Instead I have messaged through your online account, please log into your account to view this message.
Thanks,
Sam
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Its been a week past its delivery due…
Its been a week past its delivery due date and theres no way of finding out what went wrong
13 May 2026
Reply from Your Coca-Cola
Hello Caid,
We are truly sorry your delivery is delayed. We are actively investigating this issue for you.
I appreciate you taking my call to resolve this.
Kind regards,
Liam
Royal Mail are useless try to deliver 3…
Royal Mail are useless try to deliver 3 times.i ask to leave in my safe place. First time did not deliver no card. 2nd time I was in did not ring bell no card. 3rd did not deliver but did leave a card. I never have problems with over courier they all leave in my safe place
13 May 2026
Reply from Your Coca-Cola
Hello Jason,
We are sorry to hear about the difficulties you experienced with your recent deliveries, especially regarding your safe place requests. We are looking into this to prevent similar issues.
I appreciate you accepting my call to resolve this.
Kind regards,
Liam
500ml cans arrived on time and in good…
500ml cans arrived on time and in good condition due to good packaging.
13 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very quick and efficint
11 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Smart Water Order
I ordered said water
Water arrived
I drank said water
Water is good
Nah but seriously it arrived within the given delivery window and it was delivered with care. I got exactly what i ordered and the website was easy to use!
12 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Arrived on the expected due date
Arrived on the expected due date. Perfect condition packaging. Would buy again
12 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
100% use them again!
100% use them again!! Such a nice and pleasant order!! Keep up the good work!
30 April 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Careless
The delivery for the SECOND TIME I've ordered from this site, was absolutely horrible!
Not sure if it's just simply the carelessness of the shipping company, the courier or at Coca-Cola itself!
It looked like it was well packed, but for the SECOND TIME, two cans were busted open in one ifv the two boxes, and it's not really worth calling and getting a refund for 2 cans out of the 48 purchased!
It made the rest of contents so nasty, sticky and time consuming!
Might just look elsewhere the next time!
10 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Got the wrong order
Got the wrong order. Trying to contact them through email and it does not go through. Will never buy from them again
7 May 2026
Reply from Your Coca-Cola
Hello Cynthia,
We are sorry to hear about the incorrect order and email issues. We are looking into this immediately to prevent future occurrences.
A message has been sent to your account.
Kind regards,
Liam
Ordered Saturday delivered in 3 days…
Ordered Saturday delivered in 3 days cant fault that sort of service
9 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Had a few problems
Had a few problems - phoned to get an order 1st time which was fab - 2nd time said could not place an order by phone - which is it! - poor customer experience overall - need traing in dealing with older population when IT on line help required too - much room for improvement like loads of other businesses these days - why not stand out the other way around - as yet have not placed a 3rd order!
13 August 2025
Reply from Your Coca-Cola
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
Please don’t hesitate to contact us if you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to order and fast delivery
8 May 2026
Reply from Your Coca-Cola
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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