DO NOT ORDER FROM THIS COMPANY! I ordered from this company a year ago and never received my product. Received communication that there were shipping delays and offered all kinds of discounts. Refuse... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I absolutely love their products that keeps in mind the dynamics humidity to melaninated Americans hair. Now I setting trends in community all thanks to YGN,as friends and even strangers ask me where... See more
Overall, I love this product! Delivery took over a month, which had me feeling pretty irritated, but after I reached out to customer service, they made sure the product got to me quickly. The wrap its... See more
I was a believer and really loved this company, but I’ve been taken advantage of. I ordered three turbans, on October 7th and I received the first one right away; obviously I’m still awaiting my other... See more
Company details
Information provided by various external sources
Pre-Tied Headwraps. No Fuss. No Tutorial. Perfect every Time.
Contact info
United States
- www.yougonatural.com
2.8
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product! So convenient!
On time delivery and the product is great!
14 September 2023
Unprompted review
The quality of the hair wrap is great…
The quality of the hair wrap is great as well as the customer service experience.
9 October 2023
Unprompted review
I ordered an 2 halo turbans and have…
I ordered an 2 halo turbans and have yet to recieve them 17 days after purchase. Customer service doesnt respond at all. Phone number listed just rings with no answer. Worst customer service experience ever.
8 September 2023
Unprompted review
Don't be in a rush...slow service
The product seems to be great quality. But I needed to exchange for a larger size and the exchange process was terrible do to limitations of their return portal and difficulties reaching a customer service representative. I ended up returning the cap and ordering a new cap, which ended up costing me more money than I originally paid. And now it's taking a pretty long time for my item to ship, it's been over a week.
21 September 2023
Unprompted review
The quality of the wraps excellent
The quality of the wraps. But disappointed in the length of time to receive the merchandise. Also I order 4 wraps, but only received 2. No satisfaction in receiving the other 2.
5 July 2023
Unprompted review
Love it. I bought 4
My favorite sweat diluting for my workouts. Super absorbent, stylish, and comfortable.
20 September 2023
Unprompted review
Fast delivery
1 September 2023
Unprompted review
It does what it says it's going to do!
I love how my package arrived very quickly! I ordered 3 different items and I absolutely Love them all! They do exactly what they are suppose to do! Thank you and you've gained a customer for life!
5 September 2023
Unprompted review
Love love love the head wraps
Love love love the head wraps. I ordered two. Both arrived in a few days. Excellent service
8 September 2023
Unprompted review
Great customer service and excellent
Great customer service and excellent, prompt delivery!
7 September 2023
Unprompted review
Very well made
Very well made! Delivered quickly. Love the Cognac Halo T-Shirt Turban I ordered. So easy to wear.
15 September 2023
Unprompted review
Pleasantly surprised and delighted that…
Pleasantly surprised and delighted that the turban actually fits and works for my hair. I’m a swim instructor, so my hair stays wet. I have locks that are about two feet long. My edges got a little damp with the turban, but the vast majority of my hair stays dry. Awesome!
15 September 2023
Unprompted review
Came just as expected..
Came just as expected... It was a bit pricey ,but the quality matched the price... worthy investment.... and proud to support a black owned business.
10 September 2023
Unprompted review
Love your products
Love your products! Plan to add more YGN pieces to my wardrobe so I can have a head wrap for every color scheme in my closet.
15 September 2023
Unprompted review
Works like a charm
Works like a charm. Exactly what I was looking for!
15 September 2023
Unprompted review
It's official
Product is as advertised, product is well made, packaging was just right and arrived within decent shipping time.
6 September 2023
Unprompted review
The open turbans are great
The open turbans are great, just a little too tight. I have 3 and I can wear them for a few hours only.
15 September 2023
Unprompted review
My entire head of 20 uear locs were dry…
My entire head of 20 year locs were dry and protected while swimming Love itand love the quality. Great product
10 September 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.