Yopa Reviews 

Dishonest sales person to a tee. Yopa (Medway, James) did nothing but delay and stall our purchase ending with us being “gazumped” after six weeks of conveyancing. Our money & any remaining faith in estate agents gone. Greed & dishonestly sadly wins out again. Avoid.

David was excellent to deal with as our agent from day one. Throughout the whole process he explained how everything worked and managed the whole process. He was very quick to arrange all the necessary elements to get the advert live and made the process extremely easy for me. He hosted all of the viewings and from our first meeting I was reassured he would work hard to market and sell the house. I can only recommend David and Yopa to everyone selling a house in the area.

Dreaful, as soon as they call you get asked if you want to view, despite of the rightmove form tells them clearly I would be interested when i get an offer but have got questions I'dneed answering before I can consider it properly. Can't get info, they tell you don't have your questions then read them out to you. Then got asked if I've got an agent whilst ignoring me asking if she'll answer these questions, basically wanting me to sign up, even though my rightmove form tells you that I do have an agent and that i live 300 miles away. So no reply to my questions and I dismissed the property, was in two minds as it was constantly taken off the market. Shame but hey.
And then as a thank you they just add you to their mailing list for adds. Brilliant.

I cannot recommend Stuart at Yopa highly enough. From start to finish, he provided an exceptional level of service while managing both the sale of my property and the purchase of my new home at the same time.
What could have been an incredibly stressful process was made so much easier thanks to Stuart's professionalism, expertise, and constant communication. He kept everything moving forward, coordinating both transactions seamlessly and ensuring that any issues were dealt with quickly and efficiently. His knowledge of the property market and attention to detail gave me complete confidence throughout the entire journey.
What really stood out was Stuart's dedication and commitment. He was always available to answer questions, provide updates, and offer honest advice. I genuinely felt that he had my best interests at heart and was invested in achieving the best possible outcome for me.
Selling and buying simultaneously can be challenging, but Stuart handled everything brilliantly, keeping all parties informed and ensuring the process stayed on track. Thanks to his hard work, what could have been a very stressful experience turned into a smooth and successful move.
If you're looking for an estate agent who is knowledgeable, proactive, approachable, and genuinely cares about their clients, I would wholeheartedly recommend Stuart at Yopa. Thank you for your outstanding support and for helping make my move such a positive experience.⭐⭐⭐⭐⭐

David made it stress free considering we had not bought and sold a house for 35 years.Lots of communication made a massive difference to us. David went over and above to help us. It felt like a pretty simple situation for us I know it wouldn’t be but we didn’t feel any pressure . The whole team involved were very good and we thank them for that as we were in Australia visiting our daughter and young grandson while this was going on. A massive thank you to a wonderful team. We would highly recommend Yopa to anyone.

We experienced a personal service beyond our expectations, kept informed, updated and shared information. Answered all our questions / queries throughout very promptly. Always a phone call / email answered and dealt with promptly. We couldn't have asked for more from Ben our Yopa manager. Such a genuine and real person, understanding and felt we were looked after excellently. Thank you Yopa team with special thanks to Ben. Highly recommended the company, services and staff.

Our agent, Ben, was outstanding. He was always ready to help with any questions and as a go between. He couldn’t do anymore to help. The after sales could have done more to help, Francesca did try to find out when asked but otherwise I heard nothing from that side. I’ve never bought a property before so can’t compare with shops to go and see someone personally.

My house sales consultant Wayne was on time for my valuation appointment and was knowlegeable regarding Yopas terms and the services they provide
All in all very professional while he conducted the meeting
I have since decided not to sell but wouldn't hesitate to contacted him again should the need arise.

Alexander GowYoung

Very professional service from start to finish

Sold extremely fast and would not hesitate to use again in the future

Thank you for all of your help through the process. Would definitely recommend.

I can't praise Leanne Ord ( York ) enough.
Instead of a virtual viewing, she actually made time out her busy schedule to do the viewing personally, was professional but approachable all through the viewing. Asked pertinent questions, to do with the property.
Made the whole experience easy and throughly worthwhile.
She definitely knows her onions.
When we come to sell, I will be using her and her team to market the property.

This was perhaps our most challenging move to date! However we feel we must mention one member of the Yopa team in Dumfries in particular. Emily was the member of staff we dealt with consistently throughout the purchase of our new property. She was always very helpful and informative and offered us reassurance when on a number of occasions things became quite challenging!We would both like to thank Emily personally, we are now in our property and wading trough the boxes!
Thank you Emily you were a pleasure to work with.

Initially I was unsure about using an online estate agent. However I decided to go ahead and use Yopa as they offered a very flexibility payment plan for selling my property. My agent is Jim Howgate sold my property in just 3 days of being on the market - amazing. I cannot praise him enough. He is extremely prompt, professional and has an abundance of local knowledge of properties in my area. He is keen to help you with your ongoing search for another property too. I absolutely can recommend Jim Howgate & Yopa to friends and family. Well done and thank you

Great service, very informative. Thanks Stu you were ace.

We would highly recommend Lisa Coller our estate agent at YOPA. She was warm friendly and very professional. Importantly she was knowledgable about the market. She was very approachable and communicated between ourselves and the buyer very efficiently and promptly. Our house was sold within one week to the first viewers. We achieved very near the asking price.

Jim from Southend office was great he helped every step of the way an was really good to work with.

I thought I'd get a valuation so that I could sell my house. I booked a valuation appointment, and the "local" agent contacted me by email. Then, he told me that he wanted to value my house "remotely", to save him coming to visit. I cannot imagine how an accurate assessment can be made remotely, and told him I preferred face to face business dealings. He wouldn't come, so I cancelled. Why offer a free valuation if you don't imtend to visit? Useless.

A professional service
Emma our agent was first class
She has many years experience and knowledge of the property market
Was always on hand to answer questions and give advice and talk you you through the next stage of the sale

Excellent service from Yopa, particularly Alan Mann.
Good customer service
Good communication , kept informed of progress
Would always reply to my messages within an hour .
Would definitely recommend

Yopa has been the worst estate agent I have ever dealt with. They repeatedly ignored my clear instructions to remove my property from their website and continued advertising it £40,000 below their own valuation, causing stress, confusion, and potential financial harm. Their staff showed zero professionalism — Harriet Caster and Grahame Hawes were dismissive, rude, and refused to take responsibility for their actions. Complaints were laughed off, instructions were ignored, and I felt completely exploited as a vulnerable customer. This company has shown a shocking lack of integrity, competence, and care. I strongly advise avoiding Yopa at all costs