YMCAfit Reviews 

409
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional instructors for being extremely supportive, knowledgeable, and genuinely patient during all training sessions. People also find the overall course content thoroughly engaging, exceptionally well-structured, and surprisingly easy to follow along. However, some customers also noted occasional issues with difficult online learning platforms and delayed communication regarding completion certificates. A few reviewers felt that administrative support was rather inconsistent and the heavy workload required outside of class was quite demanding. Others mentioned that getting prompt answers from the customer service team required extra effort during their studies.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that tutors are incredibly knowledgeable, friendly, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how course content is easy to follow... See more

Service

Clients share positive opinions on service, frequently praising the brilliant courses, professional... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some reviewers experienced... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My YMCA expérience was made very positive primarily due to the superb Tutor Abbee Cole. The face to face days and her support justified the time and cost I invested. I would however suggest the actu... See more

Company replied

Rated 4 out of 5 stars

I had an amazing time on this course. It really changed the way I practice yoga and I learnt so much! My teacher Annie was so supportive and patient and I had full confidence in her from the moment... See more

Company replied

Rated 4 out of 5 stars

YMCA Fit is an incredible organisation! They pride themselves in supporting students to becoming qualified trainers. I felt I always had the support of the teachers and they created a beautiful... See more

Company replied

Rated 4 out of 5 stars

The course tutors and content were fabulous. I would say the initial ‘sales’ call was a little misleading . I was not informed that I wouldn’t be issued my certificate until the student loan was fully... See more

Company replied


Company details

  1. Career and Education Provider

Written by the company

Personal trainer & fitness instructor courses run across UK. REPS & CIMSPA points. UK's only STOTT PILATES® Licensed Training Centre. Flexible learning.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

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4.4

All reviews

(409)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

100% Great experience with YMCA Fit- Highly Recommend

I completed both my Level 2 Gym Instructing and Personal Training qualifications with YMCA Fit and I honestly couldn’t recommend them highly enough.
For my Level 2, my tutor Trevor was extremely knowledgeable and delivered the content in a really engaging and professional way. He created a fun learning environment and explained everything clearly, which made complex topics much easier to understand. His teaching style kept the sessions enjoyable while still being very informative and focused on real-world application.
For Personal Training, my trainer Trish was incredibly enthusiastic, friendly, and motivating. She was genuinely inspiring a really good teacher and again had a real depth of understanding and always encouraged us to push ourselves while also offering great support. Her passion for fitness and for helping students succeed really came through in every session.
The online learning side of the course was also excellent. All of my coursework was marked thoroughly and fairly by a range of assessors, with helpful feedback that actually supported my learning and development, rather than just ticking boxes.
I also want to give special mention to my student advisor Rafaela, who went above and beyond by acting as my model body for my practical assessment. This was incredibly supportive and not something she had to do, and it made a huge difference to my confidence on assessment day. She was also very informed and reassuring throughout the process.
Overall, YMCA Fit provided outstanding teaching, strong academic support, and a really positive learning experience and facilities at the London Southbank club were great (apart from unreliable WIFI in some areas). I feel well prepared to move forward in the fitness industry and I’m very grateful for the support I received. I would highly recommend YMCA Fit to anyone looking to qualify as a gym instructor or personal trainer.💪✨

21 January 2026
Unprompted review
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Reply from YMCAfit

Thank you very much for taking the time to leave such an outstanding and detailed review. We are absolutely delighted to hear about your positive experience completing both your Level 2 Gym Instructing and Level 3 Personal Training qualifications with YMCAfit.
It is wonderful to hear how much you valued Trevor’s knowledgeable, engaging, and clearly delivered teaching, as well as the motivating and inspiring approach that Trish brought to your Personal Training course. We are extremely proud of our tutors, and feedback like yours reflects the dedication and passion they put into every session.
We are also very pleased that you found the online learning, assessor feedback, and overall support to be thorough and genuinely helpful. Your special mention of Rafaela is greatly appreciated; her willingness to go above and beyond to support you during your practical assessment truly represents the level of care we aim to provide for all learners.
It is fantastic to hear that you now feel well prepared and confident as you move forward in the fitness industry. Thank you for your kind words regarding the facilities at London Southbank as well, and for your constructive note about the Wi-Fi in certain areas.
We are very grateful for your recommendation, and we wish you every success in your future career. We hope to have the opportunity to support your development again in the future.
Best wishes,
YMCAfit team

Rated 5 out of 5 stars

YMCAfit Padwork

Course was set up with advanced introduction and instructions for joining. Location was good and adequate for the course. Other students were friendly with varying previous knowledge and everyone worked together well, making for an enjoyable day. Trevor, our Tutor, was very experienced, a very good teacher whose infectious enthusiasm made for a great learning environment. I feel that I learnt a lot and will ho forward with enthusiasm and motivation,

25 January 2026
Unprompted review
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Reply from YMCAfit

Thank you so much for your fantastic review of the YMCAfit Padwork course. We’re really pleased to hear that you found the setup, venue, and group dynamic so positive.
It’s wonderful to know that Trevor’s experience and enthusiasm helped create such a motivating learning environment, we will be sure to pass on your kind words to him.
We are delighted you came away feeling confident, inspired, and ready to move forward with enthusiasm. Thank you for choosing YMCAfit, and we hope to welcome you back on another course soon.
Best wishes,
YMCAfit team

Rated 5 out of 5 stars

Thoroughly enjoyable

Thoroughly enjoyable. Trevor explained everything very well and walk things through with us. Also Great fun!

25 January 2026
Unprompted review
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Reply from YMCAfit

Thank you for your review! We are really glad to hear you enjoyed the course and found Trevor knowledgeable and helpful. We will be sure to pass your feedback on to him.
We appreciate you training with us and hope to see you again on another course soon.
Best wishes,
YMCAfit team

Rated 5 out of 5 stars

Padwork course

Padwork course ran by Trevor was very good. Teacher very knowledgable and great communicator.

25 January 2026
Unprompted review
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Reply from YMCAfit

Thank you for your review! We are really glad to hear you enjoyed the Padwork course and found Trevor knowledgeable and helpful. We will be sure to pass your feedback on to him.
We appreciate you training with us and hope to see you again on another course soon.
Best wishes,
YMCAfit team

Rated 5 out of 5 stars

Overview - Spin Instructors Course



I recently completed the YMCA Fitness Spin Instructor course and would happily recommend it.

Trainer Adrian was excellent — he provided a thorough overview of the course content, kept everything on time, and delivered it with humour, which made the session engaging and enjoyable.

Due to a family crisis, I completed the practical element but then left it around eight months before finishing the required paperwork. When I contacted YMCA, I expected to be told it was too late. Instead, the customer service team were friendly, understanding, and extremely helpful. By the same afternoon, I was reassured that I could complete the paperwork and still gain my Spin Instructor certificate.

While completing the work on Aptem, I had trouble submitting it and contacted customer services again. The advisor I spoke to was incredibly patient and explained that Aptem requires every box to be completed, even if it’s just “N/A”. After further support, it turned out I’d missed three small boxes.

A word of advice to future learners — especially if you’re not very confident with computers: read the Aptem guidance carefully, use a laptop or PC, and try to complete the paperwork soon after the practical. It does take time, but it’s thorough for a reason and really makes you think about planning safe, effective, and engaging classes.

Overall, this is a well-structured course with excellent support throughout. I would definitely recommend YMCA Fitness and felt supported both during and after the course.

18 May 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for your lovely review. We are delighted to hear you enjoyed the Spin Instructor course and that Adrian made the training engaging and enjoyable.
We are also very glad our customer service team were able to support you through completing your paperwork, especially after such a challenging time. Your advice to future learners is greatly appreciated and will definitely help others navigating Aptem.
Thank you again for recommending us. We are pleased you felt supported throughout your journey and wish you all the best in your future classes.
Best wishes
YMCAfit team

Rated 4 out of 5 stars

Yoga YMCA Training

A very good course. There were some issues with the learning platform, however, the staff were always there to support students. Overall, the content of the course itself exceeded my expectations.

14 November 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you enjoyed the Yoga course and that the content exceeded your expectations. That means a great deal to us.
We also appreciate your patience regarding the issues you experienced with the learning platform. While we are continually improving our systems, it’s great to know that our team were able to support you throughout your training.
Thank you again for your review and for choosing YMCAfit. We wish you all the very best on your continued yoga journey.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

I’ve just completed my Level 3 yoga…

I’ve just completed my Level 3 yoga course, and what an incredible journey it’s been! I am so grateful to my amazing tutors, David and Annie — they were a truly fantastic team. I learned so much from both of them. The in-person classes were well structured, insightful, and engaging. The tutors were kind, patient, and always willing to help, even outside of class time.

I also want to extend my thanks to the student support team — especially Nick and Clare — for their kindness and consistent support throughout my course.

I would highly recommend this course to anyone looking to pursue a career in yoga!

16 December 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for sharing your experience and congratulations on completing your Level 3 Yoga course! We’re thrilled to hear that your journey was so rewarding and that David and Annie made such a positive impact. They truly are a fantastic team, and we’re proud of the knowledge and support they bring to every learner.
We’re also delighted that our Student Support team, especially Nick and Clare, were able to assist you throughout your course. Your kind words mean a lot to us and will be shared with the team.
Thank you for recommending YMCAfit to others, we’re honored to have been part of your yoga education journey and look forward to supporting you in any future training you choose to pursue!
Best wishes
YMCAfit team

Rated 4 out of 5 stars

Great Tutor- Allow more time for study

My YMCA expérience was made very positive primarily due to the superb Tutor Abbee Cole. The face to face days and her support justified the time and cost I invested.
I would however suggest the actual online élément of the course material is a bit dis jointed and confusing. I would advise any student to use the YMCA but to allow far more time for the study and understanding the structure than is suggested.
I would have still paid the fée just for the time with Abbee Cole as her knowledge alone was worth it.

14 December 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for sharing your feedback! We’re delighted to hear that your experience was so positive and that Abbee’s expertise and support made such a difference—she truly is an outstanding tutor, and we’re proud to have her on our team.
We appreciate your comments regarding the online course structure and study time. Your suggestion to allow more time for understanding the material is very valuable, and we’ll take this on board as we continue to improve our learning resources.
Thank you again for recommending YMCAfit and for your honest feedback. We’re thrilled that you found the face-to-face sessions so worthwhile, and we look forward to supporting you on your future learning journey!
Best wishes
YMCAfit team

Rated 5 out of 5 stars

I am doing Level 3 PT course with YMCA

I am doing Level 3 PT course with YMCA. It's been an amazing experience so far. Face to face days are great fun and you end up learning lots. Abbee is a great teacher, I love her teaching style. She makes sure that we all understand before she moves on the the next subject. It's been a brilliant experience so far and already thinking of doing the Level 3 Nutriton course next.

14 December 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying your Level 3 PT course and finding the face-to-face days both fun and informative. It’s fantastic to know that Abbee’s teaching style is making such a positive impact, she truly cares about ensuring every learner feels confident before moving forward.
We’re excited that you’re already considering the Level 3 Nutrition course next! If you need any information or support when you’re ready to take that step, please don’t hesitate to reach out.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

What made my experience great is the…

What made my experience great is the way the course was set up, my tutor Trevor provided me with great knowledge and practical skills. I would definitely recommend this company to anybody that I know who would like to do a personal training course.

4 December 2025
Unprompted review
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Reply from YMCAfit

Thank you for sharing your experience with us. We’re thrilled to hear that the course setup and Trevor’s guidance provided you with both knowledge and practical skills. It’s wonderful to know that you would recommend our company to others interested in pursuing a personal training course.
Best wishes
YMCAfit team

Rated 4 out of 5 stars

The course was very interesting and I…

The course was very interesting and I got a lot out of it. I learned many things and the course tutor was very knowledgeable and attentive.

4 December 2025
Unprompted review
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Reply from YMCAfit

Thank you for sharing your thoughts on the course. I’m delighted to hear that you found it interesting and gained valuable insights. It’s great to know the content was useful and that the tutor’s knowledge and attentiveness made a positive impact on your learning experience.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

Trevor is a top g

Trevor is a top g, big respect. Professional with a good sense of humor making the experience comforting.

4 December 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for your kind words! We’re thrilled to hear that Trevor made your experience both professional and enjoyable. We’ll be sure to share your feedback with him, it means a lot to know his sense of humor and approach helped make things comfortable for you.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

James Whitfield is a top geezer

James Whitfield is a top geezer, would recommend doing the course just for his knowledge and expertise

23 November 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for your amazing feedback! We’re delighted to hear that James made such a big impact on your experience. His knowledge and expertise are second to none, and we’re proud to have him on the team. We’ll make sure he sees your comments, they’ll mean a lot to him.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

James Whitfield is a top guy

James Whitfield is a top guy

23 November 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. James Whitfield is indeed a fantastic member of our team, and we’ll make sure he sees your feedback, it will mean a lot to him.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

I have really enjoyed my EFA course…

I have really enjoyed my EFA course today with Trevor today it was very informative and and great way to refresh the my qualification

20 November 2025
Unprompted review
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Reply from YMCAfit

Thank you for your feedback!
We’re delighted to hear you enjoyed your EFA course and found it informative and a great way to refresh your qualification. Trevor will be thrilled to know his session made such a positive impact.
Thank you for choosing YMCAfit, and we look forward to supporting you again in the future!
Best wishes
YMCAfit

Rated 5 out of 5 stars

I did the Emergency First Aid course…

I did the Emergency First Aid course with Trevor Clarke, interesting and really well delivered course thanks!

20 November 2025
Unprompted review
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Reply from YMCAfit

Thank you for your feedback!
We’re so pleased to hear you found the Emergency First Aid course interesting and well delivered. Trevor will be delighted to know his teaching made such a positive impact.
Thank you for choosing YMCA Training, and we look forward to welcoming you back for future courses!
Best wishes
YMCAfit

Rated 5 out of 5 stars

Trevor is excellent tutor

Trevor is excellent tutor. He ran my original advanced personal training diploma in 2013 and 12 years later I am still running a successful fitness business. His first aid course is practical and informative

20 November 2025
Unprompted review
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Reply from YMCAfit

Thank you for sharing your feedback!
It’s amazing to hear that Trevor has had such a lasting impact on your career and that his first aid course was practical and informative. We’re proud to have tutors like Trevor who bring both expertise and real-world experience to every session.
Thank you for choosing YMCAfit, and we wish you continued success in your fitness business!
YMCAfit team

Rated 5 out of 5 stars

I had a lot of fun on this course

I had a lot of fun on this course, it was very hands on and learned a lot, thank you very much Trevor

20 November 2025
Unprompted review
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Reply from YMCAfit

Thank you for your wonderful feedback!
We’re so pleased to hear you had fun on the course and found it hands-on and informative. Trevor will be delighted to know his approach made such a positive impact.
Thank you for choosing YMCA Training, and we look forward to seeing you again soon!
Best wishes
YMCAfit

Rated 5 out of 5 stars

A-MAZING first aid course

A-MAZING first aid course - made even better by the tutor, Trevor. He was full of knowledge, but most importantly he made learning so much fun. Ive done a few first aid courses over the years, but this has definitely been the best.
Thank you Trevor and the YMCA team!

20 November 2025
Unprompted review
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Reply from YMCAfit

Thank you so much for your amazing feedback!
We’re thrilled to hear you enjoyed the first aid course and that Trevor made the experience both informative and fun.
It’s fantastic to know this was the best course you’ve attended that means a lot to us!
We’ll be sure to share your kind words with Trevor and the YMCA team. Thank you for choosing us, and we look forward to welcoming you back for future training.
Best wishes
YMCAfit team

Rated 5 out of 5 stars

Great corse

20 November 2025
Unprompted review
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Reply from YMCAfit

It’s fantastic to know this was the best course you’ve attended that means a lot to us!
We’ll be sure to share your kind words with Trevor and the YMCA team. Thank you for choosing us, and we look forward to welcoming you back for future training.
Best wishes
YMCAfit team

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