TRAINFITNESS Reviews 

681
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and knowledgeable staff, noting that tutors provide clear guidance, answer questions quickly, and make the entire learning process engaging and enjoyable. Learners highlight that the programs are comprehensive, well-structured, and flexible, allowing individuals to study at their own pace and easily fit coursework around full-time jobs and personal commitments. Some reviewers were not happy with minor aspects, mentioning that remote learning can sometimes feel isolating, course assessments might seem a bit overwhelming initially, or unexpected hurdles like needing extensions can cause minor setbacks.

What people talk about most

Staff

People report positive experiences with staff, highlighting that tutors, coaches, and assessors are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Customer service

Reviewers mention positive feedback about customer service, noting that the team is very quick, helpful, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently knowledgeable,... See more

Product

Clients share positive opinions on product, noting that the online material is comprehensive, very useful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just completed my Indoor Cycling Instructor Training. I'd definitely recommend Train Fitness. Not only is the information in bite size chunks, you have supporting videos. Support is there in te... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Excellent course. It’s been hard work, and takes commitment, but definitely worth it. The course content is fantastic! In-depth, current and very interesting. I’ve just finished the woman’s heal... See more

Rated 5 out of 5 stars

Brilliant course. I'm really grateful for the help from the coaches who answered my questions and supported me. It was a comprehensive course, very well laid out and full of really interesting inform... See more


Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

681 reviews

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4.8

All reviews

(681)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Level 2 Gym Instructor and Level 3 Personal Trainer

My in-person clinic was changed to a live-virtual assessment, which I was initially concerned about, however it was actually very manageable and non-intimidating, and also gets some good practice in if you are interested in virtual coaching as well.

Rob lead the training sessions and was both informative and effective at putting you at ease, preparing you for every step so that you leave each session confident and keen for the next one.

Both Rob and Katie were also very helpful when it comes to providing constructive feedback, as well as assisting with any portfolio queries I had when doing the coursework, with my questions being answered very promptly either via message or phone call, and once again putting me at ease so that I completed the course with minimal stress.

9 November 2026
Unprompted review
Rated 5 out of 5 stars

Gym Instructor

I have taken up Level 2 Gym Instructor course, with practicals in-person. It was an enjoyable experience. I have learned to great detail the theory required to become a professional gym instructor. I attended and developed simple workouts to help people, and have worked with the coaches to improve/enrich knowledge, learn to cater workouts according to people's needs, and get a good score. Been a great learning experience.

10 November 2026
Unprompted review
Rated 5 out of 5 stars

I just want to say Thank you for all…

I just want to say Thank you for all the support, assistance and mentoring which you provided during my time with Train Fitness to obtain my qualifications. Katie was an immense help and gave constructive feedback at each and every stage. I would highly recommend Katie and the rest of the team at Train Fitness if you are considering using them as your training provider for qualifications in this industry!
Thank you Katie

31 October 2026
Unprompted review
Rated 4 out of 5 stars

I completed a bundle of courses via…

I completed a bundle of courses via distant learning, including my GYM L2, PT L3 and Women's Health Exercise Master. I have gained so much knowledge throughout my learning journey with them, with manageable sized modules designed to help you retain information and professional discussions to develop your confidence in delivery to clients. I also have to comment on the support received by the tutors and learning support team. Particularly Katie and Rob. If I could offer any feedback, a year, to complete this Women's health masters is a big task, especially for those already working and parenting young family. I had to take extensions and will have miss out on gaining the extra CPD course, originally offered in the package, which is a shame as I would've hoped I could return to these. But overall a very positive experience. I would look at considering Train Fitness again for further development.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Excellent course providers

I enrolled on the Train Fitness Assessor course in 2026.
From the moment I enrolled, I found the course support was brilliant. Any enquires were responded to very swiftly and all the course tutors were very experienced and knowledgeable.
If you're considering a career in the fitness industry I would highly recommended enrolling with Train Fitness.

29 October 2026
Unprompted review
Rated 4 out of 5 stars

Brilliant Training

Just finished off my course and would recommend TRAINFITNESS to anyone, brilliant course and training material. For any distance learners the E-classes make all the difference in helping understand the content of the course and the context behind questions you may be asked.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Great and helpful experience

I studied here and had a really positive experience. The staff (Ben and Katie) were friendly, knowledgeable and genuinely supportive throughout my time at the college. Tutors and administrative staff alike took the time to help, and it was clear they cared about students doing well.

Another real strength was the response time to queries. Whenever I used the learner success to ask a question, I got a clear and helpful reply quickly, which made a big difference when I needed guidance on courses, deadlines or paperwork. It’s rare to find a place that is so consistently approachable and organised.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Lovely peeps

I had Level 2 course Fitness Instructor.
The helpdesk reaction is very quick and helpful and easy to understand.
For 3 days in-person clinic, the instructor Ben has been so helpful and his teaching was straight to the point, which I enjoyed.
I highly recommend using trainfitness if you are considering to get certification.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Life coaching

I just completed my life coaching qualification. I want to say it was a great course to follow with great information. I have learned so much about how to help clients beyond just physical exercise. lots of clients talked a lot during our session and now I feel that I can analyse and breakdown more of what they are saying and find the deeper reasoning to their goals, progress and motivation. learned some key skills that I will use going forward.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Training, Brilliant Support and an Amazing Tutor!

I can’t recommend Train Fitness highly enough! The Learner Success Team is always responsive and helpful, and the online learning platform is easy to navigate, with really useful content that’s clear and easy to digest. I had the best time at my Group Indoor Cycling training and assessment day. Ben is an absolutely fantastic tutor who made the whole experience enjoyable and engaging. I’ll definitely be back for another CPD course!

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support for distance learners

I have completed the Level 2 Gym Instructor and then Level 3 Personal Trainer and Outdoor Fitness Coach qualifications with TrainFitness as a distance learner. These have been very comprehensive courses and I have learnt so much! The course is well organised, thorough and easy to navigate. The support from the team at TrainFitness has been amazing and I truly feel they are willing me to succeed so that even though I’m working on it by myself, I don’t feel alone. I’m really glad I chose TrainFitness for these courses and would recommend to anyone working in or considering working in the health and fitness industry.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Ben Wigzell has been an incredible…

Ben Wigzell has been an incredible instructor. The whole process I’ve felt really supported and at ease. The in person practical sessions are 100% worth it. Helped my understanding of the gym environment so much. Thanks again

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Completed my level 2 and level 3 PT…

Completed my level 2 and level 3 PT qualification doing distance learning. All the assessments can seem slightly overwhelming initially but after leaning into the support of the coaches who are only a phone call away, it all became much more straight forward and useful. Huge shout out to Ben Wigzell (one of the coaches) for guiding me through the process!

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Great advice & encouragement

I've just completed Level 2 Gym Instructor & Level 3 PT. Remote learning can be isolating but I found that the TrainFitness tutors provided great advice & encouragement when I needed it. I would recommend attending the eClasses on practical & portfolio prep & opting for in person assessments. I learnt a lot at the 3 day clinics. The very knowledgeable tutors guided us through the assessments with care & humour. I hadn't expected an exam to be fun!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

When I first signed up for the Fitness…

When I first signed up for the Fitness Instructor course, I was originally due to complete it in person. However, I was later moved onto a virtual assessment, which I was initially very worried and nervous about. I didn’t have the best IT skills and was concerned that completing the course virtually would make things more difficult for me.

However, after completing the Fitness Instructor course virtually, I can honestly say that I thoroughly enjoyed the experience. The support and guidance throughout the course helped me become much more confident using the technology, and I found that the virtual format was much easier to manage than I had initially expected.

Looking back, I had nothing to be worried or nervous about. The course was enjoyable, informative and gave me the confidence and knowledge I needed to become a Fitness Instructor. I would definitely recommend the course to anyone who is considering completing it, especially if they are worried about doing it virtually. It has shown me that stepping outside your comfort zone can be a really positive experience, and it is definitely something I would encourage others to do.

27 September 2026
Unprompted review
Rated 5 out of 5 stars

Iv recently trained with Train Fitness…

Iv recently trained with Train Fitness as a distance learner to become a Fitness Instructor, and I honestly couldn’t recommend them enough!
They have been amazing from start to finish. The course was structured really well, and I loved having access to both the app and desktop platform. I personally found it much easier to navigate and keep on top of things using my phone.
As someone with high-functioning ASD and ADHD, I really appreciated how understanding and supportive everyone was whenever I needed a little extra help with the smaller things along the way. I never felt like asking for support was a problem, which made such a positive difference to my learning experience.
I’d also highly recommend taking the e-classes alongside the course — they were really informative and helped me build my knowledge and confidence.
Ben was an amazing tutor, as were Rob and the rest of the team. Also Radek, who was fantastic at helping me with uploading my LAP, as I’m not the best with technology!
Overall, I’ve had such a lovely learning experience with Train Fitness and will definitely be going back in the future to complete more courses.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Sports and conditioning

I’ve really enjoyed completing the TrainFitness Sports Conditioning Course. It has been a great way to develop my knowledge of strength and conditioning and learn how to apply it to different sports, particularly swimming.
The course was flexible and easy to fit around my coaching commitments, with clear resources and lots of practical information. I’ve gained greater confidence in planning S&C programmes and have lots of ideas I can put into practice.
I would definitely recommend the course to anyone looking to develop their knowledge and skills in sports conditioning.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

I'd definitely do more quals with TrainFitness

I just completed my Indoor Cycling Instructor Training. I'd definitely recommend Train Fitness. Not only is the information in bite size chunks, you have supporting videos. Support is there in terms of AI and an actual person if you need it.
Its easy to complete everything you need online. I received supportive prompts all the way through as well.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Exercise and Nutrition for Menopause- a course worth doing!

I have just completed the qualification 'Exercise and Nutrition for Menopause.' I have learnt so much valuable information, it has opened my eyes to how women can be supported in health and fitness. The course is thorough and easy to follow from a distance learner point of view. I would highly recommend to both male and female personal trainers to complete the course as it gives you insight to support clients going through the menopausal transition. My assessor, Rob Barraclough was fantastic and extremely supportive- he certainly has a good knowledge of menopause. I really enjoyed our professional discussion and thank him for the knew knowledge!

11 September 2026
Unprompted review

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