TRAINFITNESS Reviews 

654
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and tutors for their exceptional support, extensive knowledge, and engaging teaching methods. Many highlight the well-structured, comprehensive course content, which is easy to follow and packed with valuable, up-to-date information. The overall user experience is frequently described as enjoyable and confidence-building, with flexible learning options and helpful e-classes contributing to a smooth journey. Reviewers consistently felt well-supported throughout their learning process, appreciating the responsiveness and care from the team, which made their educational journey highly rewarding.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the online content easy to... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the support... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Distance study was perfect for me! The amount of flexibility around the course was key for me as I work shifts. I could do my practical assessments on late evenings because my local gym is 24 hours.... See more


Company details

  1. Fitness and Nutrition Service
  2. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

654 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(654)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BRILLIANT EXPERIENCE

Brilliant course. I'm really grateful for the help from the coaches who answered my questions and supported me. It was a comprehensive course, very well laid out and full of really interesting information. I feel so confident now and thoroughly recommend TrainFitness to anyone looking to become a PT.
Many thanks Priscilla

9 April 2026
Unprompted review
Rated 5 out of 5 stars

It's been one of my biggest goals lately…

I had a fantastic experience completing my CPD course with TrainFitness. From the very beginning, everything was clear and well organised.

The practical day was a great experience, and the tutor was brilliant—explaining everything step by step before the assessment, which made it so much easier to pass.

Couldn’t recommend them enough!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Damien

I’ve recently enrolled on the distance learning course for my Level 3 Personal Trainer qualification, and I’m genuinely really happy with my experience so far. The communication has been brilliant, and every time I’ve had a question or needed help, the team have been quick, friendly, and really supportive. It’s made me feel confident that I chose the right course provider. I’d highly recommend Train Fitness.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant personal trainer course. I could not have asked for more. Everyone was so friendly and helpful and nothing was too much trouble for them. 10/10.
Thanks a lot guys Alan

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The Verdict: The best way to get Level 3 qualified while working a full-time job.

Distance Learning: The Virtual Clinic and mobile app are seamless—perfect for studying theory during commutes or late at night.

Support: Even as a remote student, the Learner Success team is incredibly responsive via phone and email if you get stuck on anatomy or nutrition worksheets.

The Content: The Level 3 modules provide a solid foundation in human anatomy and physiology, which is essential before moving to more advanced specialisms.

The Challenge: Don't underestimate the practical filming requirements for distance study—you'll need a gym space and a "client" to record your assessments.

Bottom Line: A high-quality, CIMSPA-recognised course that gives you the confidence to start your career immediately.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Exercise to Music Diploma

I chose TrainFitness for an Exercise to Music diploma based on online reviews & I haven’t regretted it. This is a change of career for me so I was nervous at first to embark on a new learning adventure. I have studied remotely & their customer service has been invaluable for helping me through. I particularly enjoyed studying over the colder, winter months so I am interested in choosing another course at the end of the Summer.
There was a lot of course content to learn but it was broken down into manageable sections. It was also useful to have web based access to learning as well as app based. Having both provided learning flexibility for a busy lifestyle.
I have found the course content to be very interesting, I have learnt so much both personally & professionally.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC LIFE CHANGING LEARNING EXPERIENCE!!!

I have just completed a gym and personal trainer course. It was a thoroughly enjoyable and rewarding experience made so by your professionalism and knowledge, which has given me the tools and confidence to move forward in my chosen career.
Thank you so much and I look forward to future courses with you.
Jessica

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I'm currently doing the Personal

I'm currently doing the Personal
Trainer course and I've had a
really great experience so far.
I've felt supported throughout
the whole process and everyone
has been so kind and helpful.
The tutors, customer service,
and communication have all
been excellent. I would definitely
recommend this course to anyone
considering it.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Really enjoying completing my course

Really enjoying completing my course- despite being a distance e-learner I've had such great support, especially from Steel who has helped me out immensely and pointed me to some great resources. It's a really well programmed course that's lots of fun to study too!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Good learning material and great in-person experience.

I enrolled on a level 2 and 3 PT course using the in-person method, and due to personal circumstances had to keep postponing the in-person portion until the last availability. But Learner Success (customer service) was very kind and supported me through all that, and when I finally attended I couldn't have asked for a better experience.
Ben is a great teacher and clearly knows his stuff, and imparts his wisdom succinctly and empathetically.
I began using the knowledge I was learning immediately in my own training, and can't wait to use it for others.
The groups I was with were also fantastic - I know there's no control of this but I was very fortunate to be learning with very like-minded people and we all gelled well - it was a pleasure to come learn every day and missed it when it was over.
The online portions of the course are well put together and easy to navigate.
I won't hesitate using TRAINFITNESS in the future for further learning.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed a course with…

I recently completed a course with Train Fitness, and I couldn’t be more pleased with the experience. The content was well-structured, easy to follow, and packed with practical knowledge that I can confidently apply in real-world settings. The tutors were incredibly supportive and clearly passionate about helping students succeed, always available to answer questions and provide guidance.

What really stood out to me was the flexibility of the learning options, which made it easy to fit my studies around my schedule. The online platform was user-friendly, and the materials were engaging and up to date with current industry standards.

Overall, Train Fitness has exceeded my expectations. I would highly recommend them to anyone looking to start or advance their career in the fitness industry.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

I’m currently doing a course with…

I’m currently doing a course with TRAINFITNESS, and the experience has been amazing! The team is always professional, friendly, and extremely helpful, making everything smooth and enjoyable. The courses are well-structured, engaging, and full of valuable knowledge. I feel fully supported every step of the way and couldn’t recommend them more — truly outstanding!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

You’re only given 6 months to complete…

You’re only given 6 months to complete the at home study option, which is impossible to do when the vast majority of people work full time/have kids to take care of etc so they can only do the course in their limited free time. Once you’ve paid for the course you should be able to complete the at home study option in your own time.

8 April 2026
Unprompted review
TRAINFITNESS logo

Reply from TRAINFITNESS

HI Bert,

Many of our learners complete their course alongside work, family and other commitments, so the course is designed to offer flexibility as well as structure.

Our courses also have defined timeframes, depending on the course chosen. This is because when a learner enrols we are required to register them with an Awarding Organisation, and that registration has a set validity period. This means the course needs to be completed within that period.

That said, we build flexibility into how the course is completed. We provide structured PT Pathways to help learners plan their study around their schedule, whether they are aiming to complete in a shorter period or over several months. This gives them clarity, along with a practical plan and timeframe to help them stay on track alongside other commitments.

From our experience, having a clear plan and timeframe helps learners stay focused, make steady progress and achieve their qualification.

Importantly, if a learner needs more time, we always encourage them to contact our team. We’re here to help and we can talk through options to keep them progressing and supported.

If you would like to discuss your situation, please feel free to get in touch with us directly.

Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Train Fitness.
I’ve just completed the Exercise Referral course by distance learning. The course content itself was exactly what I needed for my job and it was explained well in good detail. The portfolio also was also very clear in terms of what I had to complete and what I was being assessed on.
The staff are great at replying to any queries quickly, they really do make you their priority and my assessment was assessed in great time. The loveliest touch was having my assessor call me do a follow up after I passed which really is the icing on the cake.
This is my second course with Train Fitness and I wouldn’t hesitate to do another one. Thanks Train Fitness.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

What a Brilliant way to Learn

Just finished my GI and PT course with Train and although at first I was overwhelmed with the amount of learning to do and having not studied since I was at school I was really helped by the tutors. The E-classes were useful and I was guided through my assessments and even enjoyed them. If you’re thinking of becoming a fitness professional, I say do it and do it with Train Fitness who support you all the way to changing your career.

7 April 2026
Unprompted review

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