Yandle & Sons Ltd Reviews 

681
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably quick delivery times, highly competitive pricing, and exceptionally helpful customer support team members who ensure smooth transactions. Many people also emphasize the impressive overall quality of the woodworking equipment, specialty tools, and various timber products received in perfect condition. However, some customers also noted minor product imperfections, mentioning rough wooden slats, overly short clothing closures, or less effective components on certain tools. A few reviewers additionally experienced occasional challenges regarding substandard packaging choices or unexpected price adjustments encountered right after completing their online purchase.

What people talk about most

Product

Consumers find the product to be of exceptional quality, offering clean, accurate, and stable performance for... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the merchandise and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items typically arrive very... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, helpful staff, and... See more

Price

Users describe positive interactions with price, highlighting that merchandise is very competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased this CamVac to replace an existing older design vacuum dust collector for my lathe. The CamVac is a step change. Much greater suction and using the noise attenuation hose makes it extremel... See more

Rated 5 out of 5 stars

Customer service was very good they replaced the broken plastic case it arrived in. All sorted. The chuck itself is brilliant a piece of fantastic engineering 👍 Also the price was very good and... See more

Rated 5 out of 5 stars

My husband was very pleased with the wood the service and the information was there given from placing the order to receiving it by Royal Mail My husband has given Yandles and sons Ltd a big thu... See more

Rated 5 out of 5 stars

Needed advice on selection of a chuck for my Record Power lathe as I was new to this hobby. Gent on the phone couldn’t have been more helpful with advice and recommendations. Wish I was nearer rather... See more


Company details

  1. Tool Store

Written by the company

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contact info

4.8

Excellent

TrustScore 5 out of 5

681 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(681)

175 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional

Every time we order from Yandles we always get a great service. Products we have ordered, always related to a lathe, have been excellent quality, cannot fault.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Verum No 6 Fore Plane

Verum No. 6 Fore plane delivered as expected and well protected given weight of package.
Plane purchased at a very good price.
The plane works well with fine shavings straight out of the box, nicely balanced given it's weight.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Good communication throughout

Good communication throughout. I got good service from Yandles. I bought two t track flip stops. They are of good quality, perfect for what I want them for at a competitive price.

29 November 2025
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

I received my item very promptly, when I opened up the parcel my item was damaged, the packaging was perfect, so I believe it was a manufacturing fault. I contacted Yandle by email and received a reply very quickly. They informed me that the manufacturer would supply me with a replacement, which arrived the next working day. I would like to thank Sam Wilson who dealt with my issue, I was very impressed with his prompt response and customer service.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I contacted the company about a jet…

I contacted the company about a jet drum sander. After discussing the merits of different brands I decided to order. Did this Monday morning and received a palleted delivery on Thursday morning. Whilst I have assembled he unit I have not yet had the opportunity to use it.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Oak slats for an old bench …

Oak slats for an old bench these are perfect. All the hard work is done for me really reasonable price and excellent quality. Ordered online on a saturday and My order was ready for collection Monday great service.

25 October 2025
Unprompted review
Rated 3 out of 5 stars

Poor customer service

The items I purchased a 150mm skeleton clock was very good quality and I was very pleased with them,
But unfortunately when I received my order they had only sent 2 instead of the 3 I had ordered I did phone straight away and was told they would send the missing item out straight away after waiting 10 days still no delivery and was told it was lost by Royal Mail and they were now out of stock so I received my refunded today and noticed they were back in stock at a higher price very disappointing customer service and I feel very generous giving 3 stars

11 November 2025
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

We’re very sorry to hear about your experience and completely understand your disappointment. We did our best to resolve the issue as quickly as possible and sent a replacement right away. Unfortunately, that parcel went missing with Royal Mail — something that was just as frustrating for us as it was for you. We have provided tracking details and requested Royal Mail to trace the missing item in hopes it still turns up, whilst already providing a refund for the missing item.
At the time, the 150mm skeleton clocks were the last in stock, and we have not yet received any further deliveries. While the next batch may arrive at a higher cost, we would be happy to offer you a replacement at the original price as a gesture of goodwill once our new stock arrives.
If you’d like us to hold your details and contact you once the clocks are back in stock, please reach out directly at sales@yandles.co.uk
Kind regards, Adam

Rated 5 out of 5 stars

Great service…

Earlier this year I wanted a tool rest for my Record Power lathe but it was out of stock at Yandles. There was an option to be emailed when stock arrived which I registered for. As promised the email arrived last week so I ordered the product and it was delivered in 2 days. Great service at a great price. That’s why I use Yandles.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, product and price

Bought a Clifton No. 5 Bench Plane (Jack Plane) from Yandle & Sons Ltd. It was well-priced and delivered very efficiently. It’s a fantastic quality Sheffield-made tool and a thing of beauty. It does exactly what I need it for and, once properly set up, it does it effortlessly. I’m absolutely delighted.

1 November 2025
Unprompted review

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