Wren Kitchens - Mansfield Reviews 32

TrustScore 4.5 out of 5

4.3

portland retail park,, NG18 1HA Mansfield, Nottinghamshire, GB


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Rated 5 out of 5 stars

We could not be happier with the service we received from start to finish on our beautiful new kitchen. There were a few things we weren't sure about, but Luke was brilliant at guiding us in the rig... See more

Company replied

Rated 5 out of 5 stars

Jon P was really lovely, very pleasant & professional. He introduced himself and made us feel confident that he would do a good job in our home.

Company replied

Rated 1 out of 5 stars

DO NOT USE WREN FOR BEDROOM INSTALLATIONS!! The only thing they are quick to resolve is when they take your money. They appoint incompetent fitters who completed half the install then did not return... See more

Company replied

Rated 5 out of 5 stars

Jon P came to survey our kitchen and after a few quick questions about what we planned to keep, he set about measuring up. Professional, with a no fuss and no stress approach that allowed us to leav... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Wren Kitchens - Mansfield

Written by the company

At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.

The Wren Way

Written by the company

Our heritage
The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
Welcoming showrooms
Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
Free design service
We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
Made to order
Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
With you from start to finish
Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
Made in Britain
As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
Professional fitting service
Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
Fitted bedrooms now available!
With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.

Contact info

  • portland retail park,, NG18 1HA, Mansfield, Nottinghamshire, United Kingdom

  • 01623730744

4.3

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Well done Wren - Jon P was really lovely

Jon P was really lovely, very pleasant & professional. He introduced himself and made us feel confident that he would do a good job in our home.

4 June 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Diane,

We are so pleased to hear about your positive experience. We appreciate your kind words regarding Jon's professionalism.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Ady and Joanne

We could not be happier with the service we received from start to finish on our beautiful new kitchen. There were a few things we weren't sure about, but Luke was brilliant at guiding us in the right direction and helping us make the best choices.

From the design stage through to delivery and fitting, the entire process was seamless and professional. We are extremely impressed with the quality of service and absolutely love our new kitchen.

17 April 2026
Unprompted review
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Reply from Wren Kitchens - Mansfield

Hi Adrian and Joanne,

We are so pleased to hear how happy you are with your beautiful new kitchen. It's wonderful that our team guided you in making the best choices, ensuring a seamless and professional process from design to fitting. We appreciate your kind words.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Surveyor called ahead prior to arrival

Surveyor called ahead prior to arrival. Excellent service nice chap very good service

23 May 2026
Unprompted review
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Reply from Wren Kitchens - Mansfield

Hi David,

We're so pleased our surveyor provided excellent service and called ahead. We appreciate your kind words.

Warm Regards,
Callum

Rated 5 out of 5 stars

No fuss survey.

Jon P came to survey our kitchen and after a few quick questions about what we planned to keep, he set about measuring up.
Professional, with a no fuss and no stress approach that allowed us to leave him to it.
Thank you Jon!

23 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Sharon,

We're so glad to hear your kitchen survey was professional and stress-free. Thank you for sharing your positive experience with us!

Warm Regards,
Callum

Rated 5 out of 5 stars

Great experience

Great experience Jon P very friendly and swift whilst doing a thorough job.

23 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Scarlet,

We appreciate your feedback! We're glad our team was friendly, swift, and thorough.

Warm Regards,
Callum

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable measure up - Jon P

19 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Sophie,

We appreciate your positive feedback. We are happy to hear you were pleased with our service.

Warm Regards,
Daniela
Wren Kitchens

Rated 5 out of 5 stars

Friendly

Friendly, efficient staff, nothing is to much. Definitely recommend the service

17 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi James,

We appreciate your feedback! We're glad our service was friendly and efficient.

Warm Regards,
Callum

Rated 5 out of 5 stars

Thanks Jon P

Wanted to thank Jon P for coming round today to measure. Very pleasant and very knowledgeable. Everything was done and he even helped me out in terms of prepping for the kitchen to be fitted. Cheers Jon.

7 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Joe,

We appreciate you taking the time to leave us a review. We're happy to hear that the measuring service was a positive experience! Thank you for sharing your feedback.

Warm Regards,
Sam
Wren Kitchens

Rated 5 out of 5 stars

Jon is a lovely guy

Jon is a lovely guy. Excellent service. Survey completed and can't wait to get the planning sorted. Thank you.

7 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Mr Salmons,

We're so happy to hear that you had an excellent experience. We appreciate you sharing your feedback and hope your planning goes smoothly!

Warm Regards,
Sam
Wren Kitchens

Rated 5 out of 5 stars

Kitchen Survey

Jon P came to do a kitchen survey / measure for us today in preparation for a new Wren kitchen. He provided an excellent service from start to finish. He was polite, professional, and very friendly, which immediately put us at ease. He took the time to explain everything clearly and was incredibly thorough with his measurements, paying close attention to every detail to make sure everything was accurate. It was clear he takes real pride in his work and wants to get things right for his customers. A very positive experience overall. I wouldn’t hesitate to recommend Jon P based on the service he provided today.

6 May 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Cathie,

We're happy to hear about your positive experience with the kitchen survey. It's great to know that the service was excellent from start to finish and that the attention to detail was appreciated. We appreciate your recommendation.

Warm Regards,
Sam
Wren Kitchens

Rated 3 out of 5 stars

Had a bedroom fitting with wren and…

Had a bedroom fitting with wren and very easy from start to finish. Everything delivered and installed on the agreed days and the fitter did a fantastic job in terms of quality. Just a couple of things that let them down was….

Had a spare sliding door and some other things that was left over. Managed to get a refund which was very fast (no complaints with this) but was then told to either keep them as spares or take to a recycle centre because it wasn’t cost effective for them to collect….. in other words we can’t be arsed to come take them back. These doors are massive and no room to store in a new build house and my car is far from suitable to take it to the tip so I’m stuck with it up the side of the house

The fitter didn’t cut out a hole where my plug socket was so now it’s covered up and the installation notes clearly said will need modification for the socket. Told wren about this and the response was we can arrange for the fitter to get in touch but I’ll have to arrange a fee for him to rectify it…. Don’t see why I should have had to pay for something that should already of been done and a week later he’d still not got in touch…

If it wasn’t for this I’d of gave a 5 star as everything was brilliant from start to finish and it doesn’t let me give a 3.5

3 March 2026
Unprompted review
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Reply from Wren Kitchens - Mansfield

Hi Kye,

Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.

I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.

Warm Regards,
Callum

Rated 5 out of 5 stars

Jon p

Jon p
He was very pleasant he got on with the job he needed to do but was also social and informative

29 April 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Erina,

We're happy to hear that Jon was pleasant, social, and informative while completing the job. Thank you for your positive feedback and time!

Warm Regards,
Daniela

Rated 5 out of 5 stars

Polite

Polite, helpful and friendly. Gave great advice on the questions we asked

25 April 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi,

We appreciate you sharing your experience! We're happy to hear that our team was polite, helpful, and friendly and gave great advice. Thank you!

Warm Regards,
Callum

Rated 5 out of 5 stars

Polite ,friendly and knowledgeable

Polite ,friendly and knowledgeable
Great service

25 April 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi David,

We appreciate your positive feedback and are happy to hear that you found our service great, and our team polite, friendly, and knowledgeable.

Warm Regards,
Callum

Rated 5 out of 5 stars

Thorough

Polite, friendly representative, very thorough and professional. When I got to the showroom, it made the planning side really straightforward and magical.

20 April 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Lucie,

We appreciate you taking the time to leave us feedback. We're so happy to learn that the representative was polite, friendly, thorough and professional and that the showroom made the planning straightforward.

Warm Regards,
Callum

Rated 5 out of 5 stars

Jon p came to measure up for my new…

Jon p came to measure up for my new kitchen and did an excellent job whilst being personable and professional.

19 April 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Bryan,

We appreciate you sharing your experience. We're happy the kitchen measurement went well, and that the service was personable and professional.

Warm Regards,
Callum

Rated 5 out of 5 stars

Absolutely in love with our kitchen

Absolutely in love with our kitchen. Luke from Mansfield was brilliant designing this for us including all the aspects we desired in the best position. Was my most hated room in the house now my favourite after so long longing for the ideal design to incorporate how we wished to use. Aftercare fabulous as well couldn’t be more helpful. For most of us this is one of the most expensive purchases to do for you home and we are so glad we chose Wren and had Luke make our vision work!

10 April 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Elizabeth,

We're happy to hear that you love your kitchen! It's great to know that the design met your needs and that you received fabulous aftercare. We appreciate you sharing your positive experience with us.

Warm Regards,
Callum

Rated 5 out of 5 stars

I am a Kitchen fitter and have worked…

I am a Kitchen fitter and have worked with Wren Kitchens since they first came to the UK
The units are very good quality and beat the specs of a lot of expensive companies. The service is great
The only thing that lets Wren down is they don't have many good fitters and staff ( like all other companies ) should go out working with fitters to help their design skills

7 March 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Mr Middleton,

We're happy to hear that you find our units to be of very good quality. We appreciate your feedback about fitters and how staff could improve their design skills by working with them. Thank you for your review.

Warm Regards,
Daniela

Rated 5 out of 5 stars

Professional delivery

Friendly delivery men and delivered items to desired room

4 March 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Wayne,

We're so happy to hear our delivery team was friendly and brought your items to the room you wanted. Thank you for your positive feedback!

Warm Regards,
Sam

Rated 5 out of 5 stars

It was fantastic couldn’t of asked for…

It was fantastic couldn’t of asked for more two really nice delivery guys very helpful nothing was to much trouble for them there name was Ben and John A1 guys

27 February 2026
Unprompted review
Wren Kitchens - Mansfield logo

Reply from Wren Kitchens - Mansfield

Hi Robert,

We're happy to hear that our delivery team was so helpful and accommodating! It's great to know they made your experience fantastic. We appreciate your positive feedback!

Warm Regards,
Callum

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