Ordered my kitchen, it was to be installed by an independent contractor. All went well, even when some damaged in transit panels were replaced. However, the gas hob was found to have a leak as soon as... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The surveyor Duncan Maguire who came to measure our kitchen was excellent. He was punctual, professional, friendly and completed the measuring thoroughly without any problems.
Big thanks to Lauren from the Kings Lynn branch. With all the tweaking she had to do, we received the kitchen on time and in excellent condition. Lovely finish, so happy with it. We somehow have more storage space!!
G Pearson was super polite & professional.
Khadro was lovely and very patient in designing a lovely kitchen. Would highly recommend wren. Even the survey team was great and M Haque was great from the team who came in to measure and very respectful of the property and finished the job on time. Thank you.
Jordan D. handled the issue I had regarding a flaw on a product and an item damaged on delivery with efficiency and understanding.
K Ball was on time, called to say he was coming and so polite. Non intrusive in our home and chatted to us but not too much 😀. Very impressed and would highly recommend
Fantastic surveyor, Talked us through the process thoroughly. Got the job done! Tim Marks was great. Would recommend.
Very happy with how the measurement has taken place. Was easy to book and S Jeffs ensures that he made me aware about his arrival time. He ensured that the measurements are taken with care and precision.
Just polite and amazing person
Every member of staff at Wren have been so helpful. From Meda who was my sales lady over at the Aintree branch in Liverpool to Jordan D whom I spoke with this morning and he so kindly dealt with a refund for me, for an item I hadn't received. This is the second experience I have had with Wren. Firstly I bought a stunning kitchen and this time beautiful bedroom furniture. Both look stunning and the quality is second to none. I would definitely without a doubt recommended them.
Justin (Dean) was very efficient. He took hundreds of measurements which made me confident Wren would be able to plan our kitchen exactly as we wanted. Personally Justin was was friendly and professional, reassuring me that Wren could produce a plan which would meet all our requirements. Thank you, Justin.
I received my order, but unfortunately, the item arrived broken due to terrible packaging. There was barely any protective padding in the box to keep a fragile item safe during transit. For a kitchen shop selling delicate items, proper packaging should be a minimum standard. Very disappointed and waiting on customer service to resolve this.
Steven was excellent, very helpful and informative.
Our surveyor Sean called us before the visit and was really friendly and professional throughout the visit. He asked all relevant questions and made a detailed plan of our kitchen plus few photos. He explained the process to us and answered our questions, perfect example of good customer care service.
Great communication from start to finish.
The Wren employee arrived at the agreed time. He was very polite and explained everything he was doing.
Tim Marks measured up, was friendly and very helpful.
Christina overseeing the design is knowledgeable and very helpful.
Impressed with the staff.
A Moss came to measure up for my kitchen today, he was polite, friendly, informative and professional. Thank you!
Not good on any level
Dream kitchen was nightmare from hell
Took 6 weeks to finally get something that resembled a kitchen
Would not recommend to anyone snd would never use company again
Be careful before you commit to signing charter with wren
Check absolutely everything because once you commit it’s very difficult to get anyone to listen if there is a problem
Horrendous on every level
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.