Wowcher Reviews 

147,785
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,109 reviews, reviewers had a great experience with this company. Customers truly love the affordable prices across a wide range of goods and find it simple to browse the platform for interesting daily offers. People frequently mention that navigating the site and redeeming vouchers is straightforward, offering wonderful value for money on various purchases. However, some reviewers were not happy with the refund process, mentioning severe difficulties and endless automated questions when trying to get their money back. Consumers also noted frustrating problems regarding order fulfillment, missing package items, and unexpected extra delivery fees charged by unreliable third-party merchants.

What people talk about most

Product

People report ambiguous experiences with product. Some consumers found items to be of high quality,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Price

Clients share ambiguous opinions on price, with many reviewers highlighting great deals and good value for... See more

User experience

Customers had positive experiences with user_experience, highlighting that the website was incredibly simple... See more

Refund

Reviewers mention negative feedback about refund processes, describing frustrating experiences trying to get... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To say it was great, is not exactly how l feel, confused and bewildered maybe. Yes l find the prices very good and a wide span of goods, However l find it not a simple method of ordering an item, as... See more

Company replied

Rated 4 out of 5 stars

Great experience but could be made a little simpler. If you booking a night stay it doesn’t tell you if you need to fully pay up and then redeem your voucher to fully book your night stay on the nig... See more

Company replied

Rated 4 out of 5 stars

Easy to understand pricing. connecting to Paypal is an issue. Does not work smoothly. Other that it was fine. I have issues with getting refunds in the past. Merchants have claimed to not still no... See more

Company replied

Rated 4 out of 5 stars

Easy redeeming process, good prices and fun mystery deals. My only issue is when redeeming one mystery deal I was not shown which item I was getting whilst redeeming and I have no way of finding out u... See more

Company replied


Company details

  1. Travel Aggregator

About Wowcher

Written by the company

  • Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

  • Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

  • No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

  • Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

  • Make sure to Check Wowcher First for incredible new deals launching every day of the week!


Written by the company


Contact info

  • Pentagon House, Sir Frank Whittle Road, DE21 4XA, Derby, United Kingdom

  • www.wowcher.co.uk

4.0

Great

TrustScore 4 out of 5

148K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(147,785)

14,763 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb value

Superb value, so easy to use

19 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great deal

Great deal, tasty food, delicious cocktails and good service 👍

17 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 4 out of 5 stars

Really easy to order but then got a bit…

Really easy to order but then got a bit confusing as to whether I had to book the days separately or whether this was automatically done, no e mail confirmation. Ended up having to e mail the hotel to check

17 August 2026
Wowcher logo

Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 5 out of 5 stars

Problem with order was rectified very…

Problem with order was rectified very quickly and easily.

19 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy to use very happy

Easy to use very happy

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Customer service is the worst always…

Customer service is the worst always used wowcher for spa break so got one for a wedding gift then i needed to upgrade it an pay more so they added the voucher to wallet credit eventually todo so..now i go to pay deduct wallet credit and doesnt allow to use any payment method to pay remaining balance..email they reply like havent even read what iv said and whatsapp said 3 times send your account of to payment team takes upto 48hrs still waiting and it expires soon..wont be using again

18 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase, we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Easy to pay and order

Easy to pay and order, felt a secure way through the app.

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Found what wanted easily

Found what wanted easily, fantastic price and easy to redeem code.

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy and a massive saving

Easy and a massive saving

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 4 out of 5 stars

Communication is quick

Communication is quick, although I was finding it hard to get them to just do a straight refund even though I had a very good reason, I. e. merchant only giving discount to new customers. After I chased them up, they finally offered my cash refund.... it just shouldn't be that hard to do

18 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 5 out of 5 stars

Excellent service straight forward no…

Excellent service straight forward no hassle to use the website.

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 1 out of 5 stars

Misleading

I purchased a voucher for a short break. Once I redeemed it the supplier disclosed that to deliver the package at the advertised price would require a split airport arrangement, or there would be additional costs.
I advised them that I wished to cancel under the Wowcher Policy, which allows cancellation unless the holiday has been booked.
Unfortunately both Holidays4U and Wowcher are refusing to issue a refund, despite misrepresenting the true cost of the break, me cancelling immediately on disclosure of the additional costs and within 3 days of redemption and no holiday being booked.
Wowcher have refused to explain why their cancellation policy does not apply, simply absolving themselves of any responsibility for what I believe was misleading advertising of the true cost of the break.
Personally I will never use them again and I will not be recommending them.

21 July 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase, we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

So easy to follow

So easy to follow, professional staff, I had a problem one time the help I received was brilliant. Apart from the price it's the satisfaction I receive everything I use wowcher, I have recommended you to a lot of people I know. Thank you 😊

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

All very simple

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Easy

Easy, very reasonable price, very happy

18 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

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