Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had to change my order and the support I got from the lovely lady in customer services was amazing. She was knowledgeable and friendly and I really did feel they cared about my experience. She... See more
Company replied
Maria at Wood and Beyond has been great - I needed help over the phone while on holiday in Spain and she was able to deal with my queries very well. My builder tells me that Wood & Beyond is his supp... See more
Company replied
Cheuk really helped me with working out the square meters of my flooring and answering all my questions. I appreciated the way I could reserve the flooring with a refundable deposit as another compan... See more
Company replied
Company details
Information provided by various external sources
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Contact info
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4.8
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The team at the shop were very helpful.
The team at the shop were very friendly, helpful and knowledgebale of their products. This assisted us to select the floors with ease.
8 August 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your lovely feedback. We’re pleased to hear that our team were friendly, helpful and knowledgeable, and that we could make choosing your flooring an easy and enjoyable experience. We really appreciate your support!
Dealt with Maria on the phone who was…
Dealt with Maria on the phone who was ever so helpful.
Customer service does exist!
7 August 2026
Unprompted review
Reply from Woodandbeyond
We’re thrilled to hear that Maria was able to provide you with the helpful and friendly service you deserve. Thank you for choosing Wood ’N’ Beyond!
Riza in the shop was really helpful
Riza in the shop was really helpful
2 August 2026
Unprompted review
Reply from Woodandbeyond
Thank you very much for your review! We’re delighted to hear that Riza was so helpful during your visit.
Called them to order a product
Called them to order a product, not in stock, went above and beyond to check stock in warehouse, and was patient and very helpful on the call to help me find an alternative, at the price point I wanted. Would highly recommended!
6 August 2026
Unprompted review
Reply from Woodandbeyond
Thank you for taking the time to share your experience. We’re really pleased our team could help you find a suitable alternative and stay within your preferred price range. Your recommendation means a lot to us!
Very swift attentive service Maria at…
Very swift attentive service Maria at Wood 'N' Beyond most impressive
6 August 2026
Unprompted review
Reply from Woodandbeyond
We truly appreciate your kind words and will make sure Maria sees your lovely feedback.
Brilliant service from Cheuk very…
Brilliant service from Cheuk very helpful.
5 August 2026
Unprompted review
Reply from Woodandbeyond
Thank you so much for your wonderful feedback!
Great Service
Maria at Wood and Beyond has been great - I needed help over the phone while on holiday in Spain and she was able to deal with my queries very well.
My builder tells me that Wood & Beyond is his supplier of choice for engineered oak flooring so I'm pretty confident.
4 August 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Natalia was really really responsive…
Natalia was really really responsive and helped us throughout.
3 August 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
The staff were really helpful in…
The staff were really helpful in helping me choose the perfect flooring for my home. They took the time to answer my questions and made the whole process easy. Their prices are also fair and competitive, which made the experience even better. I would definitely recommend them to anyone looking for quality flooring and excellent customer service.
3 August 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
helpful and efficient services for…
helpful and efficient services for purchase product !
30 July 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
I called the store
I called the store and Cheyk-Yee Liu was helpful and informative. I put a deposit on some reasonably priced engineered wood and look forward to receiving the samples. All good!
30 July 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Samples were sent out quickly
Samples were sent out quickly. Cheuk was very helpful in answering questions! Great customer service! Beautiful flooring
29 July 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great service as always
29 July 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
You can’t get better
You can’t get better. My sister first introduced me to Wood and Beyond after she had her house renovated and they provided all the flooring. We then had our front room done in 2021 and didn’t even need to check others for this next project. Quality is excellent, price is very competitive and service is first class. Really can’t fault them at all. Worth going to the showroom too - great choice
29 July 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Great service
Great service. Very helpful and accommodating to our needs.
27 July 2026
Unprompted review
Reply from Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
A good selection of flooring on…
A good selection of flooring on display, helpful and knowledgeable staff. Maria was especially helpful. 5☆
27 July 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Excellent service as usual!
Excellent service from WoodandBeyond as usual, Cheuk-Yee was knowledgeable, efficient and helpful. I will keep coming back as the product is excellent quality and the service from this company is above and beyond!
24 July 2026
Unprompted review
Reply from Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
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