Wolf Cycles Reviews 

159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving orders the next day or within 48 hours, frequently with free shipping. People frequently highlight the competitive and low prices for products, including hard-to-find and genuine items, offering excellent value. The overall service is excellent, featuring an easy ordering process and items arriving well-packaged in first-class condition. This positive experience, alongside helpful customer support, encourages many to become confident repeat customers.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the promptness and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and low prices offered,... See more

Product

Reviewers express satisfaction with the products, often highlighting competitive pricing and the availability... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Users describe positive interactions with service, frequently highlighting its excellence and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

Needed some Brake Pads rather urgently ... Ordered yesterday at 14:45 and they arrived this morning before 10am, by 11am I was out on the bike. Great service and excellent turnaround times and also a... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more


Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Gave good advice and have expertise.
In addition gave a full refund even though goods had not been received back. Definitely go the extra mile.
Highly recommend.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

looked for some tyres for my bike they…

looked for some tyres for my bike they came up and were at a price to stop me looking elsewhere. Ordered them at 1100 got a message back an hour later to say they were ready for dispatch and they arrived next morning,350miles away. lesson learned don't look further than Wolf Cycles

3 June 2025
Rated 4 out of 5 stars

Good service good price

Good price and speedy delivery. Would have liked advice of delivery details, to know that it had been dispatched and was awaited

4 June 2025
Wolf Cycles logo

Reply from Wolf Cycles

Hello David, thanks for the feedback. A dispatch notification email was sent to you in the 5th June along with the tracking number. Depending on your mailbox settings, this may have ended up in your spam / junk inbox.

Kind regards, Alex

Rated 5 out of 5 stars

I would use again

A simple purchase process, kept informed of the speedy delivery and the products were as expected. Reasonable price and good service I would recommend

8 June 2025

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