Wolf Cycles Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the online transaction process quick and easy, with everything needed readily available. People frequently highlight the competitive pricing, often noting that products are offered at the best prices compared to other retailers, making it a cost-effective choice for their cycling essentials. The delivery service is also a major positive, with many reviewers receiving their orders quickly, often next-day, and appreciating the free delivery options. The products themselves are consistently described as being in first-class condition, well-packaged, and genuine, which is a significant factor for many consumers. Some people also felt that they would have liked more detailed delivery notifications to track their dispatch and arrival.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services, frequently highlighting promptness... See more

Price

Customers consistently note positive experiences with price, frequently highlighting competitive pricing and... See more

Product

Clients share positive opinions on product, frequently highlighting the competitive pricing and excellent... See more

Order

Users describe positive interactions with order, highlighting an easy ordering process and competitive... See more

Service

People report positive experiences with service, often highlighting its dependability in emergencies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

I phoned for advice before making a purchase, hoping to surprise my husband but unsure where to begin. The gentleman I spoke to was incredibly helpful, explaining clearly which type of tyre inserts I... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more


Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

Competitive pricing, prompt delivery and reply to emails. Customer service has been brilliant with a personal touch too. Thank you Wolf Cycles.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Delivery

Very good competitive pricing on hard to find stock. Compared to other retailers, Wolf Cycles make the effort to get items dispatched and delivered very quickly. Dependable in emergencies.

27 November 2025
Rated 5 out of 5 stars

Rewarding shopping experience for me. Thank you Wolf Cycles.

An all round great online shopping experience. The key for me is the amazingly lower prices for my regular cycling essentials. At the time of purchase chamois buttr ultra was up to £13 cheaper than the other online cycling shops. Finish line oil was a couple of £ cheaper too.
Wolf Cycles stock Castelli - the only clothing brand I use because I've used it since the early 90's.
The other pleasant surprise was that there is a FREE next day Royal Mail tracked delivery service available. This service covered the items I ordered that also included a Castelli jacket and front bike light. It's a very pleasant surprise that normally is a paid option elsewhere. Some places charge £5 just for a delivery that may take 5 days to arrive.
Great customer service over the phone too. I'm looking forward to visiting their setup later in the year - Long town.
For your great enthusiasm and helpful cost effective service I'm a very happy customer and hope you do very well for helping to benefit customers with lower prices.

29 January 2026
Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and…

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlets, unusual for a UK store, keep it that way. All items were in first class condition, boxed where the manufacturer did so( folding tyres ). It was just chance that my search engine returned the link to Wolf Cycles as more often than not it is the big outlets that are at the top of searches. I'd like to think this hasn't been a one off experience as the store seems a good alternative to the well known outlets.

27 December 2025
Rated 5 out of 5 stars

Very competitive on pricing

Very competitive on pricing.
Website well laid out and I personally like that it’s very clear if an item is in or out of stock.
Processing and delivery was fast.
I will check back in future.

28 December 2025
Rated 5 out of 5 stars

Items priced competitively

Items priced competitively, swift dispatch and delivery by Royal Mail (not some untrustworthy courier service), plus a very useful free gift included with my order.
Well done - and thanks!

26 December 2025
Rated 5 out of 5 stars

Excellent service

The product I ordered ( Castelli flanders thermal base layer) was the cheapest deal by far on the internet at the moment- Received the product within 48 hours as promised. First time buyer with the company and bit puzzled why I've never come across them before in my extensive searching , Will definitely use them again.

29 December 2025
Unprompted review

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