Follow up review on Wizebets . Still proving to be a fair honest casino I'm still playing on their sire. Have also had a few fair wins unfortunately I stupidly didn't withdraw when u should h... See more
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Mu vip manage Ryan is super helpfull amazing person. Explain everything what i dont know. Very presonal look to every player. Keep doing, bevause your manager is big side of that u will come back or n... See more
Company replied
I've enjoyed playing at Wizebets. First of all their interface is very user friendly and they have most of my favorite game providers. But what stands out the most for me is the fact that for some rea... See more
Company replied
This website isn't what it used to be. You used to get your money deposited within two days. If you win money now, you have to beg for it. I've been waiting a month for €500. I keep getting told,... See more
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Company details
Written by the company
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
Contact info
3.6
Average
576 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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i won about 10.000 euros and i find it…
i won about 10.000 euros and i find it very difficult to withdraw because day one they told me everything is verified and i will recieve my money, and the next day, they told me that i need to wait for verification, while i sent everything and everything is good..
they are scammers
1 November 2024
Unprompted review
Reply from Wizebets Casino
Dear Petrescu Valentin,
Thank you for sharing your experience with us, and we sincerely apologize for the frustration you’ve encountered with your withdrawal. We can imagine how disappointing this situation must be, especially after such a significant win.
It’s certainly not our intention to cause any confusion, and we regret if the communication around your withdrawal has been unclear. We take the security of our players’ accounts and funds very seriously, which sometimes requires additional verification steps, even if documents were previously submitted. However, we want to assure you that this is done solely to ensure the safety of all transactions and is not a reflection of any dishonest intentions.
We would love the opportunity to look into this further and investigate any issues you may still be facing. To help us resolve this promptly, please reach out to our support team via live chat or email from your registered account, and we’ll ensure that everything is reviewed and clarified.
Your trust is important to us, and we genuinely hope to resolve this to your satisfaction.
Best Regards,
Wizebets Casino Team
Nice casino
2 November 2024
Unprompted review
Reply from Wizebets Casino
Dear Adri Mensinga,
Thank you so much for your kind words! We are thrilled to hear that you find our casino to be nice. Creating an enjoyable and welcoming environment for our players is our ultimate goal, and your feedback reinforces our commitment to providing a top-notch gaming experience.
If there’s anything specific you love about our casino or any suggestions you might have, we would love to hear from you! Your insights are invaluable in helping us improve and enhance our offerings.
We look forward to welcoming you back for more fun and excitement soon!
Best Regards,
Wizebets Casino Team
The best casino ❤️❤️❤️
22 September 2024
Unprompted review
Reply from Wizebets Casino
Hello Tsanka Dimova,
Thank you for your wonderful review! We’re absolutely overjoyed to hear that you consider us the best casino. Your enthusiasm truly brightens our day!
At our casino, we strive to create a fantastic experience for our players, and knowing that you feel this way motivates us to keep improving.
Thank you for being a valued member of our platform. We look forward to many more exciting moments!
Warm wishes,
Wizebets Casino Team
Quick service
Quick service, a rich selection of casino games, an exceptional interface, and thrilling gameplay. Still I like the casino and I think everything will be ok and I will play here furthere.
13 September 2024
Unprompted review
Reply from Wizebets Casino
Dear Kristian Dresner,
We’re absolutely delighted to read your fantastic review!
It’s wonderful to know that our speedy service, diverse game selection, and sleek interface are making your time with us enjoyable. We strive to create an environment where the gameplay is not just exciting but also seamless and immersive.
It’s especially great to hear that you’re confident about continuing your journey with us. Your enthusiasm and positive outlook are truly appreciated, and we’re thrilled to have you as part of our community.
Thank you once again for your kind words and for choosing Wizebets Casino for your gaming adventures. Here’s to many more thrilling experiences ahead!
Best Regards,
Wizebets Casino Team
As for me the casino is a normal…
As for me the casino is a normal variant because it has the most popular slots with colorful design, useful bonuses and responsive customer support. Terms and conditions are reasonable as for me.
7 September 2024
Unprompted review
Reply from Wizebets Casino
Dear Karin Hoch,
Thank you for sharing your thoughts with us! It’s great to hear that you find our casino to be a solid choice, especially with our popular slots, vibrant design, and helpful bonuses. We’re also glad that our customer support has met your expectations and that you find our terms and conditions reasonable.
We’re committed to offering a diverse range of engaging games and ensuring that our terms are clear and fair. Your feedback helps us continue to refine our services and make sure we’re meeting the needs of our players.
We’re always happy to enhance your experience and make it as enjoyable as possible.
Thank you once again for your valuable input!
Best Regards,
Wizebets Casino Team
This casino offers a positive…
This casino offers a positive experience with bonuses, a variety of games, and hassle-free deposits and withdrawals. My transactions were processed quickly, and I'm satisfied with the service. However, I should note that I only dealt with small amounts, so I can't comment on larger transactions.
6 September 2024
Unprompted review
Reply from Wizebets Casino
Dear Aurora Pellegrini,
Thank you so much for sharing your experience with us! We’re thrilled to hear that you’ve enjoyed your time at our casino and found our offerings, including bonuses and the variety of games, to be positive aspects of your experience.
We’re especially pleased to know that you’ve found our deposit and withdrawal processes to be hassle-free and efficient. Our team works diligently to ensure that transactions are processed quickly, and it’s great to hear that this has been your experience with smaller amounts.
We appreciate your note about only dealing with smaller transactions. While we strive to maintain the same high standard for all transaction sizes, your feedback is invaluable in helping us continue to improve and provide the best possible service.
Thank you once again for your positive feedback and for choosing our casino. We look forward to continuing to provide you with an exceptional gaming experience!
Best Regards,
Wizebets Casino Team
There is a wide selection of slots
There is a wide selection of slots, live games, roulette, card games and many other games, a huge range of categories on a variety of topics, and this all allows players to choose a game to suit their taste and preferences.A huge advantage is the many ways to deposit into the account, including the use of cryptocurrencies
3 September 2024
Unprompted review
Reply from Wizebets Casino
Dear Maddison Kaiser,
Thank you so much for sharing your thoughts! It’s fantastic to hear that you’re enjoying the extensive variety of games available. We’re delighted that our broad selection, including slots, live games, roulette, and card games, is meeting your expectations and offering something for everyone.
We take pride in providing a diverse range of game categories to cater to different tastes and preferences. It’s great to know that this variety helps you find exactly what you’re looking for.
We’re also thrilled to hear you appreciate the multiple deposit options, including cryptocurrencies. We understand how important flexibility and convenience are when it comes to managing your account, and we’re glad to provide options that suit modern needs.
Your feedback is incredibly valuable to us and motivates us to continue enhancing our offerings. If you have any more suggestions or need assistance, please don’t hesitate to reach out.
Happy gaming!
Best Regards,
Wizebets Casino Team
Really easy and quick deposit and…
Really easy and quick deposit and widrawl.
Good customer service, always kind and fast responding.
Almost al slots available
26 August 2024
Unprompted review
Reply from Wizebets Casino
Dear Stan Schepers,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you've had a great experience with our deposit and withdrawal processes. Making these transactions easy and efficient is a top priority for us, so it’s fantastic to know we’ve met your expectations.
We’re also glad to hear that our customer service team has been helpful and responsive. Our goal is to provide support that’s not only quick but also courteous, and it’s wonderful to see that this has made a difference for you.
It's great to know you’re enjoying our extensive range of slots. We take pride in offering a diverse selection to ensure there’s something for everyone. Your feedback reassures us that we’re on the right track.
Thank you once again for your kind words and for being a valued member of our casino community!
Best Regards,
Wizebets Casino Team
nice casino, nice time, great people
a variety of games, promotions and loyalty programs seem attractive. also, the methods of making deposits are publicly available, everyone can use them without any problems. above all, nice and professional chat service of agents, they are helpful, willing to cooperate and provide technical solutions, especially Cheryl, she helped me a lot :)
17 August 2024
Unprompted review
Reply from Wizebets Casino
Dear Aleksandra Kamińska,
Thank you for your wonderful review! We’re thrilled to hear that you had a great time at our casino and enjoyed everything from our game selection to our promotions and loyalty programs. It’s fantastic to know that our deposit methods were convenient and accessible for you.
We’re especially pleased to hear that Cheryl and our chat support team made a positive impression. Providing helpful and professional service is a core priority for us, and we’re delighted that Cheryl’s assistance stood out.
Thank you once again for your kind words and for being a valued part of our casino community!
Best Regards,
Wizebets Casino Team
The best online casino!
11 August 2024
Unprompted review
Reply from Wizebets Casino
Dear Joran Kuilder,
Thank you for the fantastic shoutout! We’re absolutely thrilled to hear that you consider us the best online casino.
Your feedback means a lot to us, and it’s wonderful to know that our efforts to provide a top-notch experience are hitting the mark. From our diverse game selection to our commitment to customer satisfaction, we’re dedicated to ensuring that every aspect of your time with us is exceptional.
If there’s anything more we can do to enhance your experience or if you have any suggestions, we’d love to hear from you. Your insights help us continue to improve and serve you better.
Thanks again for your kind words and for choosing us as your go-to online casino. We look forward to many more enjoyable gaming sessions with you!
Best Regards,
Wizebets Casino Team
Quick registration without additional…
Quick registration without additional confirmations.Verification and filling out the profile also will not cause you problems.The choice of games is huge, especially pleased with their constant updating.
6 August 2024
Unprompted review
Reply from Wizebets Casino
Dear Yael Sweeney,
Thank you so much for your wonderful review! We’re delighted to hear that you had a seamless experience with our registration process and that verification and profile completion were straightforward for you.
It’s fantastic to know that our wide range of games and their regular updates have enhanced your enjoyment. We put a lot of effort into curating and refreshing our game selection to ensure that our players always have something new and exciting to explore.
Your feedback is greatly appreciated, and we’re thrilled that our efforts to make your experience enjoyable are paying off.
Thank you once again for your positive feedback and for being a valued player!
Best Regards,
Wizebets Casino Team
Top service
Top service, you get very fast answer if you have questions or trouble, fast money withdrawal, slots have good rtp
14 July 2024
Unprompted review
Reply from Wizebets Casino
Dear Niko,
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience with our platform.
It’s great to know that our support team has been responsive and helpful whenever you’ve had questions or issues. We’re dedicated to providing quick and effective assistance to ensure our players have a smooth experience.
We’re also pleased that you’re enjoying the fast money withdrawals and the slots with their high RTP. We strive to offer a variety of games that not only entertain but also provide a fair chance of winning.
Your feedback is incredibly valuable to us as we continuously work to enhance our services.
Thank you once again for taking the time to share your thoughts. We look forward to continuing to provide you with top-notch service!
Best Regards,
Wizebets Casino Team
One of the best casinos I have played…
One of the best casinos I have played at. The assortment of games is simply gorgeous - there is everything that the soul desires.Convenient payment methods and lightning-fast withdrawal of winnings - this is what distinguishes this casino from others! For me it is not critical, but I would like additional bonuses ... In general-recommend!
17 July 2024
Unprompted review
Reply from Wizebets Casino
Dear Brooklynn Mendez,
We’re thrilled to hear that you consider us one of the best casinos you’ve played at! It's fantastic to know that our diverse game selection and efficient payment methods have impressed you.
We appreciate your feedback regarding additional bonuses and will take your suggestion into consideration as we continuously strive to enhance our offerings. Your recommendation means a lot to us, and we’re grateful for your support.
Thank you again for your kind words and happy gaming!
Best Regards,
Wizebets Casino Team
This is the best online casino I have…
This is the best online casino I have ever tried.One of the advantages of this casino is its clear and user-friendly interface, which makes it easy to manage your gaming account and make payouts.Regular updates to the game assortment at the online casino create a sense of constant development and renewal.
28 June 2024
Unprompted review
Reply from Wizebets Casino
Dear Ashly Padilla,
Thank you for sharing your enthusiastic feedback!
We're overjoyed to hear that you consider our online casino the best you've ever tried. It's fantastic to know that our clear and user-friendly interface has made managing your gaming account and payouts a breeze. Our team puts a lot of effort into ensuring a seamless user experience, and your recognition of this means a lot to us.
We’re also glad that you appreciate the regular updates to our game selection. Keeping our game assortment fresh and exciting is one of our top priorities, and it's great to hear that it enhances your experience and creates a sense of constant development and renewal.
If you have any suggestions or need assistance, please don't hesitate to reach out. We're happy to support you every step of the way.
Thank you once again for your kind words and for being a valued member of our community!
Best Regards,
Wizebets Casino Team
There is no point in playing here…
There is no point in playing here during the week, preferably from Thursday, then you will still win something, but you have to wait until Tuesday for the transfer. The servers are so weak that you sometimes have to wait 40 minutes between deposits to log in. The bonuses are so weak that it doesn't even make sense to take them ,even you gonna get something from VIP manager not possible to cashout or win more than 100 e. I regret that I started playing here, despite this VIP you don't feel like you are a VIP. Customer service is fine, but sometimes you have to wait a while for a response. Im done with you
25 June 2024
Unprompted review
Reply from Wizebets Casino
Dear Patryk Puzuk,
Thank you for taking the time to share your detailed feedback with us. We genuinely appreciate your honest and clear observations as they help us identify areas where we need to improve.
We're sorry to hear about the difficulties you've faced, particularly with our server performance and the timing of transfers. We are committed to enhancing our system to provide a smoother and more efficient experience for all our players. Your concerns about the bonuses and VIP experience have been noted, and we will work diligently to address these issues to ensure better satisfaction in the future.
If you encounter any further difficulties or have specific concerns, please do not hesitate to reach out to your VIP manager. We want to ensure you feel valued and supported at all times.
Thank you for your patience and for giving us the opportunity to improve.
Best Regards,
Wizebets Casino Team
Good casino eva also helped me alot…
Good casino eva also helped me alot thank you 🙏
13 June 2024
Unprompted review
Reply from Wizebets Casino
Dear Lazar Dadas,
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience at our casino and that Eva was able to assist you effectively.
At our platform, we strive to provide excellent customer service and a seamless gaming experience for all our players. It's wonderful to know that Eva's assistance made a difference for you.
If there's anything else we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We're here to help and ensure that you continue to enjoy your time with us.
Thank you once again for choosing our casino. We look forward to welcoming you back for more enjoyable moments at Wizebets Casino!
Best Regards,
Wizebets Casino Team
You can spend here 2000 and still get…
You can spend here 2000 and still get nothing. Poor host, you need to reload page 10 times to play
29 May 2024
Unprompted review
Reply from Wizebets Casino
Dear Grigore,
Thank you for sharing your feedback with us.
We understand that luck plays a significant role in the outcomes of casino games, and we regret that your recent experience did not meet your expectations. We want to assure you that our platform is designed to provide a fair and enjoyable gaming experience for all our players.
Regarding the issues you encountered with the website, we apologize for any inconvenience caused. Our technical team is continuously working to ensure smooth and seamless gameplay. If you experience any difficulties in the future, please don't hesitate to contact our support service, where our dedicated team will be happy to assist you.
Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more positive experience.
Best Regards,
Wizebets Casino Team
Thomas is quick and friendly in live…
Thomas is quick and friendly in live chat. All providers are on the casino, it’s simply good!
13 April 2024
Unprompted review
Reply from Wizebets Casino
Dear Iza,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you've had a positive experience at our online casino!
We're delighted that Thomas has provided you with quick and friendly assistance in our live chat feature. Our team works hard to ensure that every interaction is met with efficiency and warmth, so it's wonderful to know that Thomas has made a positive impression on you.
We take pride in offering a wide range of providers and games to cater to every player's preferences. From classics to the latest releases, we strive to keep our casino diverse and exciting for all our players.
Thank you for choosing our casino, and we look forward to continuing to provide you with an exceptional gaming experience!
Here's to many more enjoyable moments at our casino!
Best Regards,
Wizebets Casino Team
The casino has a lot of games
The casino has a lot of games, and a lot of providers you can choose from. Im verry happy with my VIP manager RYAN. He is verry kind and helps me a lot. ! Only the withdrawls can take Some time.. other than that its a great casino !
13 April 2024
Unprompted review
Reply from Wizebets Casino
Dear Kir,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you're enjoying the wide variety of games and providers available at our casino!
We're especially delighted to hear such kind words about Ryan, your dedicated VIP manager. Providing personalized and attentive service is a priority for us, and we're glad that Ryan has been able to assist you effectively and with kindness.
Regarding your feedback about withdrawals, we appreciate your patience and understanding. We're continuously working to streamline our processes and ensure that withdrawals are processed as quickly as possible while maintaining the highest standards of security and reliability.
Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. If there's anything else we can do to enhance your experience or address any concerns you may have, please don't hesitate to reach out.
Thank you for choosing our casino, and we look forward to continuing to provide you with an exceptional gaming experience!
Best Regards,
Wizebets Casino Team
The VIP programme of Wizebets is the…
The VIP programme of Wizebets is the best I have experienced so far! My VIP manager "Ryan”is always ready to help me with anything and really fast. Great Service!
13 April 2024
Unprompted review
Reply from Wizebets Casino
Dear Tibor,
Thank you for taking the time to share your experience with our VIP programme. We're absolutely thrilled to hear that it has exceeded your expectations!
We take immense pride in providing a VIP experience that stands out from the rest. It's fantastic to know that you've found our programme to be the best you've experienced so far.
We're especially delighted to hear such glowing praise for Ryan, your dedicated VIP manager. Providing prompt and attentive service is a priority for us, and Ryan exemplifies this commitment with his quick assistance and willingness to help with anything you need.
Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you as a VIP member of the Wizebets family.
Thank you once again for choosing us. We look forward to continuing to provide you with exceptional service and unforgettable experiences.
Best Regards,
Wizebets Casino Team
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