Wing Mirror Man Reviews 

1,599
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about extremely delayed refunds and unhelpful customer service when trying to resolve missing or incorrect product orders. Buyers also experienced significant shipping delays, noting that purchases arrived weeks past the promised deadline or failed to show up completely. Though some customers faced severe problems, a small group of people were satisfied with the fast delivery and good overall product quality. Reviewers additionally mentioned that the replacement wing mirrors fitted their vehicles properly and featured very accurate color matching services. Some individuals also stated that knowledgeable staff members offered helpful assistance during the initial purchasing process.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide division in satisfaction levels. On one... See more

Refund

Customers had negative experiences with refund processing, frequently reporting severe delays and a lack of... See more

Order

Reviewers mention ambiguous feedback about order, noting that while the website frequently states items are... See more

Customer service

Consumers express deep dissatisfaction with customer service, consistently reporting rude behavior, unhelpful... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

This is a very competent efficient supplier to deal with BUT, the problem arises if you have to return the item for a refund. The refund never arrives, even though they had confirmed receiving the i... See more

Rated 1 out of 5 stars

Good luck trying to receive a refund from this company! My cheap Chinese mirror arrived and was completely unusable, went through all their portal system that makes it impossible, only to be messed a... See more

Company replied

Rated 1 out of 5 stars

Bought a window regulator from this company, 1st September did not fit sent it back in October. They said they would return my money,l am still waiting, l phone them every week speak to Joshua he pas... See more

Rated 1 out of 5 stars

Don’t bother!! I ordered a replacement wing mirror cover in September 2025 they sent out the wrong part, I returned it straight away. Refund pending as of 2nd October 2025. It is now January 2026 and... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Automotive Repair Equipment Wholesaler

Information provided by various external sources

Wing Mirror Replacement from Wing Mirror Man the UK's leading wing mirror specialist! Excellent savings on main dealer prices


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

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1.5

All reviews

(1,599)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE!!!

Absolute shambles of a company. They are very eager to sell you the wrong spec wing mirror and then to tell you it's wrong and tell you it's going to cost hundreds more. Upon canceling the order in good time and a cancellation email received, to tell me my refund was due in 3-5 working days. No refund was given! I had to get my credit card company involved to get my money back. DO NOT USE THIS COMPANY!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and Quality Service

Amazing service! My car was hit by a passing car on Saturday, after seeing the video, I was contacted by Jay, and by Sunday he had come out to my home and fixed my wing mirror for me. He was friendly, efficient and it was an amazing price. Thanks again for coming out on Easter Sunday to help. Would highly recommend this business!!

20 April 2025
Unprompted review
Rated 1 out of 5 stars

Had to chargeback

Sub-standard products. Extremely bad communication. Getting a refund after returning item is an extreme sport, had to chargeback with my bank. Buyers beware.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Wing Mirror Man April 2025.

Wing Mirror Man April 2025.
This company should be closed down.
Dishonest & cunning,kept me holding on with false promises of delivery .
Initial excuses seemed plausible , eg no stock , awaiting spare part . In reality after over 5 months they had my money and only recourse was to MBNA who refunded immediately.
Sales "Dept" Josh and David field the "delays" and Josh Speed the "Higher level" enquiries .
The owner appears as Steven Speed of 66, Moyse Ave,Walshaw, Bury Lancs.
A very stressful and disappointing outcome .
I eventually bought a replacement elsewhere.
In short do not trust this unfortunate bunch.
Caveat emptor.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

Some companies do not deserve to be in business


I made my order in December 2024 with the understanding from the website that the wing mirror would take 3-4 days delivery as it was in stock. After 3 weeks of waiting I phoned their ‘expert customer service’ and they told me they don’t know when it will arrive. After 6 weeks of waiting I filled out the cancellation form (I’ve never done that before, anywhere) thinking I would get a refund.
I bought a new wing mirror from eBay and it arrived in 3 days, no problem.
One month goes by.
24th March guess what the wing mirror arrived; their cancellation system obviously is total bollocks, no one saw the online form. They had no intension of giving me a refund. Now they wanted the wing mirror back before ‘refund’. They received the mirror but guess what, no sign of a refund. I must have phoned at leased 20 times over the 4 months and they did nothing, I spoke to a young lad who was nice but utterly useless. One time I spoke to someone who was unbelievably rude and quite aggressive to me. They simply could not understand that I had done nothing wrong, I gave them money for a product that did not arrive in the agreed time. They had no understanding of consumer rights and advertisement law.
The only way I eventually got a refund was to actually go their rundown industrial estate building as I had a job quite close to Bury. I’m telling you it was rough not hi-tech at all. They had me waiting 40 minutes and eventually gave me a promise of a refund and 3 days later I couldn’t believe it, I got my money back.
All this while I’m dealing with my wife who has a brain tumour, so many hospital appointments. Life is so busy I could have done without this agro over a flipping wing mirror. Like I said some companies don’t deserve to be in business an this is one of them.

ADVOID AT ALL COSTS. DO NOT BUY FROM THESE CORRUPT SCAMMERS.

I say that with full confidence as I have all the evidence of their corrupt behaviour.

30 December 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud! please avoid.
Ordered in Nov24 from stock, only to be told item not available. Order cancelled in Jan25 and still no refund now in Apr25.
Now pursuing refund through credit card company.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

cant see why your upset

sold me a 24 hrs delivery that wasn't actually 24hr its actually 1-3 business days. contacted customer services twice and had no reply however i did get an automated response on each with a statement which i was supposed to understand. spoke to the chat and basically was told its all your fault and what is the problem. would NOT go near them again

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Con Artists

Liars. Con artists. Ordered in February from "stock" and told there was a delay. Cancelled after 2 weeks and still no refund. Luckily I paid on a credit card so I'll be protected.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid.
1) "usually arrives within one business day" get it a month later.
2) Paid for it to be painted silver. Open up the box. White. Refund? No chance.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest company and should be…

Dishonest company and should be investigated by trading standards. 4 weeks since order that was stated as in stock. Money taken at time of order. Advised 5 day lead time. I chased after two weeks as no contact to be told a further 1 week to 19 days. I have chased today after 2 further weeks to be told another delay of 4 weeks. Not in applying for a refund it states you will deduct a fee of 6.4% on my refund (a refund that if you acknowledge my request will take 10 days to process!) Unacceptable business tactics. How are you still in business?

31 March 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

A warning to anyone who might be thinking of purchasing from this company! AVOID at all costs. They were so helpful and friendly when taking my money but as soon as I needed to return an item things changed. Their after sales support has been atrocious!!! So far I’ve made 14 phone calls, 4 emails and received excuse after excuse after excuse! STILL awaiting refund 2 months after starting the returns process!

2 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst service I have ever had. Could not give me a delivery after 1 month. Delayed delivery. Had to cancel and seek elsewhere. Refunds get ready for a long wait.

I ordered a wing mirror on 13/01/25 required for BMW MOT in Mar 25. After a month and no delivery they could not give me a delivery date, I cancelled my order and completed a refund form. I was told by customer services 3 times that it was being progressed but fobbed off every time. They said they had contacted finance but silence is deafening. Totally unreliable service they take your money quickly, do not deliver on time and hang on to your money. Use at your peril. Wg Cdr RAF

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Should have read negative reviews before dealing…

Should have read the reviews before dealing with this company. Ignored emails, online chats, boy taking the calls had no customer service skills, talks over you, raises voice, doesn’t listen to understand or resolve issues, listens to dismiss, shut down, invalidate and refuse returns and refunds.
Please beware and look somewhere else, it’s not worth it.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service, no communication, email ignored, order stated 1 day delivery: 5 days later no show: no advice: no reply! Shameful!

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Would have given minus rate if I could…

Would have given minus rate if I could .part was ordered November 2024 after numerous phone calls was told it was coming on a slow boat from china so cancelled and asked for a refund. Waited from December 2024 till 13th March 2025 to get the refund back and took numerous phone calls and threats to put in solicitors hands. The front of house staff very polite but asked to be put though to accounts and they are sooo rude.WOULD NOT RECOMMEND THIS COMPANY.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service Aggressive Staff…

Terrible service Aggressive Staff Constant Lies About Part Updates And Broken Promises Asked For Refund Told To Do It On Line Which Was Done NO Response Within The Agreed Time Scales Reminder Sent Again No Response Within The Time Scales Further Calls To Customer (Non) Service And Told The Refund Request Has Been Received And Can Take Up To 10 Working Days Avoid This Company Like The Plague I Will Keep You Updated On The Refund One Good Point The Last Gentleman I spoke To Was Professional Polite And Courteous

14 February 2025
Unprompted review
Rated 2 out of 5 stars

Ford Fiesta Wing Mirror Cover

Ordered on 21/02/25 with 48 hour delivery, turned up 2 weeks later. No solid answer from staff over the phone when chasing ut, even created a tracking number but never posted for another 4 days. Cover did finally arrive but be careful if you're in a rush for one!

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!!

4 days and still hasn't been dispatched. After messaging they're saying there are problems waiting for parts from their supplier, however the part says in stock on the website. Wish I read the reviews before ordering. Avoid at all costs

3 March 2025
Unprompted review

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