I ordered a small wine rack. It was on sale. I'm very pleased. Good quality, beautiful wood, fast and careful delivery. I plan to make more purchases from this store in the future. It's especially co... See more
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Review summary
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Reviews shaping this summary
Nice site, clear pictures and material choices. Simple ordering - fast delivery. No ikea stuff - built and ready to place in my ‘space’. Packed well, delivered fast (under promise - over do). Beau... See more
Great Wine cooler , just as shown at site. Delivery was delayed, but i was informed with status. Was not direct available, but knew that before, was noted. (reason was malfunction in shippers softw... See more
Company replied
I recently purchased a 36 bottle pine wine rack with sliding trays. The ordering process was very easy and delevery tracking was also easy to access and it provided accurate information.... See more
Company details
Written by the company
Wineandbarrels.com er distributør og forhandler af udstyr til opbevaring af vin, samt vintilbehør. Virksomheden er grundlagt i 2008 af Jakob Dau, og er i dag blandt de største i Skandinavien indenfor vinreoler, vinkøleskabe, vinmøbler, vinglas og vintilbehør.
Contact info
Rønnevangsalle 8, 3400, Hillerød
- 71993344
- info@wineandbarrels.com
- www.wineandbarrels.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Good support when talking to WB…and contractors
Good support when talking to WB personell. Recommended support for building wine room. Excellent result. Recommend transportation firm with good results.
9 April 2026
Unprompted review
Reply from wineandbarrels.com
Dear Billy,
Thank you for the lovely feedback.
Building a wine room is a special project, so we’re very pleased to hear that both the guidance, the transport and the final result all came together well. The Passion Mica is a fantastic cabinet, and it sounds like it has found the right home!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Beautiful and functional winw rack
1 April 2026
Unprompted review
Reply from wineandbarrels.com
Dear Customer,
Thank you for the great feedback. We’re so pleased to hear that. Enjoy filling it up with your favourites!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Clear internet site-good product
Clear internet site. Stirdy products. Timely delivery.
27 March 2026
Unprompted review
Reply from wineandbarrels.com
Dear Marco,
Thank you for the great review!
We’re happy to hear that everything from the website experience to the delivery met your expectations. And what a lovely setup you’ve chosen with the Mensolas modules – we hope it all comes together beautifully at home.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Everything was perfect and the racks easy to assemble
Everything was perfect and the racks was easy to assemble, dispite I´m not a handy-man. The delivery time was a bit long, but other than that it has been a very positive experience doing business with Wine & Barrels.
16 March 2026
Unprompted review
Reply from wineandbarrels.com
Dear Jonas,
Thank you very much for your kind review and the 4 stars!
We’re delighted to hear that everything met your expectations and that you found the racks easy to assemble. We’re sorry to hear that the delivery time felt a bit long, and we appreciate your patience. This is something we continuously work to improve.
Enjoy your new wine setup!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Great product safe and quick delivery
1 March 2026
Unprompted review
Reply from wineandbarrels.com
Dear Tom,
Thank you very much for your review!
We’re delighted to hear that your Caverack arrived safely and quickly. They’re designed to showcase and store bottles beautifully, and we hope they’ll be filled with many great wines over time. Enjoy!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Recommended
Very happy with service and the product. I would recommend this company!
27 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Roy,
Thank you for taking the time to leave such a kind review. It means a lot to hear that you’re happy with your experience. We really appreciate the recommendation!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Good compy with great items.
25 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Campacampa,
Thank you for your review! Great to hear that you’re happy with your selection – and thank you for sharing your experience.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Speedy delivery at fair cost
Speedy delivery at fair cost
Nice priceworthy product and easy assembly
18 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Niels,
Thank you so much for your review.
It’s great to hear that your Cava wine rack was easy to assemble and that everything arrived quickly. The black wood design is a beautiful and classic way to store your bottles – cheers to all the wines waiting to be enjoyed!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Reply from wineandbarrels.com
Dear AT,
Thank you for your review – we really appreciate you taking the time to share it! We hope you’ll enjoy your purchase and that we’ll have the pleasure of welcoming you back again another time.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Corkscrew Zig-Zag
After a long search on Internet Wineandbarrels had the true product!
2 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Gillian,
Thank you so much for the great review!
We love hearing that you finally found exactly what you were looking for. Enjoy the corkscrew, and hopefully it will open many great bottles in the years to come. Cheers!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Fast and easy
10 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Bo,
Thank you for the kind words and for sharing your experience here on Trustpilot!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Very nice collection of wine coolers…
Very nice collection of wine coolers with great prices. Delivery was fast and when a lost a small part while reversing the door, they quickly sent a free replacement.
2 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Mogens,
What a pleasure to read – thank you for sharing your experience!
We’re glad to hear that both the delivery and the small replacement worked out quickly and easily. Enjoy your wine cooler – and all the good bottles that will go in it.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
delays overpassed by a month for half…
delays overpassed by a month for half the order
10 February 2026
Unprompted review
Reply from wineandbarrels.com
Dear Aramel,
Thank you for your 4-star review!
Unfortunately, we have not been able to find your order in our system based on the information available. We would be happy to look into what may have caused the delay and provide you with a proper explanation.
Some of our products have longer delivery times, as they are either special-order items or wooden products that are produced specifically for each order.
Please feel free to contact our customer service team with your order details so we can take a closer look and assist you.
Thank you again for your feedback!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
******** BUYER BEWARE *******
I bought 2 'half alder' wine racks to complete my kitchen.
Unfortunately these racks CAN ONLY BE USED TO STORE THE MOST NARROW OF BOTTLES.
I tend to drink Pinot Noir and these will not fit in the racks.
When I complained I was told that I was meant to know that Pinot is sold in 'burgundy bottles' and the website site said "not for burgundy and champagne bottles "
That said, the customer service was very good - emails were promptly replied to and a UK phone number also.
I have now returned the racks with a full refund that included shipping.
26 January 2026
Unprompted review
Reply from wineandbarrels.com
Dear Mark,
Thank you for your review and for sharing your experience.
We’re aware that you are currently in contact with one of our employees regarding this matter, and we will continue assisting you there.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Cavecool 28 perfect place
I ordered two Cavecool 28 and they fit perfectly on top of our fridge and cooler. Delivery was a bit late since I wanted left and right opening on the front. They fit perfectly on our kitchen.
11 January 2026
Unprompted review
Reply from wineandbarrels.com
Dear Hans,
Thank you very much for your 5-star review!
We’re so pleased to hear that your two Cavecool fits perfectly and look great in your kitchen. Changing the door opening does require a bit of extra time, so we appreciate your patience - and we’re very happy to hear that it was worth the wait. Enjoy!
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Fast delivery
Fast delivery! Super nice packaging of good! And the product top notch quality!
17 December 2025
Unprompted review
Reply from wineandbarrels.com
Dear Nikos,
Thank you for the great review!
We’re delighted to hear that you were happy with the fast delivery, packaging, and quality. We hope you’ll enjoy exploring the Le Nez du Vin Masterkit as well as the Wine Faults Aroma Set - both are truly excellent tools for developing your sense of smell and wine knowledge.
Kind regards,
Michelle – Customer Service Manager
Wineandbarrels
Reply from wineandbarrels.com
Dear Steen,
Thank you so much for your feedback - and for taking the time to share it here! We hope you’ll enjoy your purchase and visit us again soon.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
We bought a (diy) wine rack for 56…
We bought a (diy) wine rack for 56 bottles. Receipt was quickly after order, even in the X-Mas period, which is a definite plus. It was easy to assemble and it lives up to the promise. We are happy with it for our level of use.
19 December 2025
Unprompted review
Reply from wineandbarrels.com
Dear Allert,
Thank you very much for your review. Nice to hear that the wine rack arrived quickly, even during the busy Christmas period. We hope it fits nicely into your home! Thank you for taking the time to share your experience.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Avoid
Placed an order in good time for Christmas and has not arrived 10 days later. their phone number does not work and I am still waiting for a reply to my email. Avoid.
23 December 2025
Unprompted review
Reply from wineandbarrels.com
Dear Sam,
Thank you for sharing your experience with us.
As soon as you emailed us, we responded the next day and immediately checked the shipment status. At that point, the parcel had already been released from customs, and we advised that any remaining delay was unfortunately outside of our control due to the Christmas peak period and courier/customs workload.
We also followed up with GLS, who confirmed an updated delivery estimate of 1–2 business days, and we provided your tracking link right away so you could monitor the delivery progress directly.
For transparency, your order was placed on Saturday 13/12. As we do not process orders during weekends, it was handled on Monday 15/12 and dispatched on Tuesday 16/12. Our stated delivery timeframe is 5–7 business days, so for Christmas gifts we always recommend ordering earlier to avoid last-minute delays during peak season.
If you ever feel you’re not getting help quickly enough, please do call us directly - we are always happy to assist as fast as possible.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
Reply from wineandbarrels.com
Dear Jacob,
Thank you very much for your review! We’re happy to hear that everything arrived quickly and that you find the product easy to use - that’s exactly what we aim for. Thanks for sharing your experience.
Kind regards,
Michelle - Customer Service Manager
Wineandbarrels
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