wineandbarrels.com Reviews 

1,326
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including wine racks and coolers, often noting their aesthetic appeal, functionality, and ease of assembly. The delivery service is frequently highlighted as fast and efficient, with many appreciating the careful handling, promptness, and clear tracking information. People also commend the excellent service and helpful staff, making the ordering process smooth and the overall experience very positive. However, some customers also noted that delivery times could be long or experience delays, occasionally due to courier issues or coordination problems.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often describing items as high-quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of the products,... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the helpfulness and... See more

Staff

Customers had positive experiences with staff, with one reviewer highlighting a very fine sales experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a small wine rack. It was on sale. I'm very pleased. Good quality, beautiful wood, fast and careful delivery. I plan to make more purchases from this store in the future. It's especially co... See more

Company replied

Rated 5 out of 5 stars

Nice site, clear pictures and material choices. Simple ordering - fast delivery. No ikea stuff - built and ready to place in my ‘space’. Packed well, delivered fast (under promise - over do). Beau... See more

Rated 5 out of 5 stars

Great Wine cooler , just as shown at site. Delivery was delayed, but i was informed with status. Was not direct available, but knew that before, was noted. (reason was malfunction in shippers softw... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 36 bottle pine wine rack with sliding trays. The ordering process was very easy and delevery tracking was also easy to access and it provided accurate information.... See more


Company details

  1. Furniture Store

Written by the company

Wineandbarrels.com er distributør og forhandler af udstyr til opbevaring af vin, samt vintilbehør. Virksomheden er grundlagt i 2008 af Jakob Dau, og er i dag blandt de største i Skandinavien indenfor vinreoler, vinkøleskabe, vinmøbler, vinglas og vintilbehør.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(1,326)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Elegant Craftsmanship and Seamless Service

We have just received our wine rack - the Caverack in oak - and it fully lives up to our expectations. Beautiful, solid, and elegant! The ordering process was simple, delivery was fast, and the entire experience has been excellent! We are already looking forward to ordering more furniture from Wineandbarrels

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent wine fridge

Five stars for the wine fridge, two stars for delivery that took much longer than promised. The wine fridge looks great, has very nice lightning with many possibilities. The fridge has two temperature zones and can take 123 bottles almost regardless of the bottle size. This one has two temperature zones and keeps them well in required temps. Also humidity is kept between 50-70 %, which is not the case with many wine fridges without active humidity control. Very happy with it.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. After many mails and commitment from Wineandbarrels to ship the goods on demand (to be able to organize reception), goods sent without warning/communication and of course nobody to receive it. Given the price and the promise, does not fulfill at all. Very unhappy and do not recommend such a poor and basic shopper experience. Waiting how to see will be solved

12 June 2025
Unprompted review
Rated 4 out of 5 stars

Wine racks from ‘Wine and Barrels’

Product arrived on time and quality was as expected for the price paid. Solid wood construction that will last….none of this flat-packed chip board material. Will definitely consider additional purchases from ‘Wine and Barrels’ when needed.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Cool design! Great Product! We live in Slovenia and ordered the Cavecool Chilly Ruby. Prompt email communication and delivery!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Five star customer support

I live in Portugal. My son gave me for birthday present a Table Tower Vagnbys. Unfortunately, when trying for the first time there was some problem with the nozzle that was tilted and let some wine pass through. I sent an email to wineandbarrels.com with a photo and asking for a solution. The immediate answer was to acknowledge the problem and replacing the product free of charge. After a few days I received a new product, this time functioning properly. For me, this is a perfect example of a five star customer service.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Great product and very helpful

Anders was very helpful in answering my questions to see if the product was right for me (Winerex ELVIO - 10 flasker) and when I ordered it was delivered quickly and was of great quality.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Nice wine cooler at the right price

Nice wine cooler at the right price. Features and measures perfect for our needs and to exactly fit in our kitchen.
The appliance packaging is super appropriate for long trip shipping (our destination Italy) with specific curriers.
Moreover the Wineandbarels customer service is gentle and efficient (Benedetta was caring constantly to monitor our order and delivery data). Highly recommended

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful

Benedetta was super helpful and responsive. The goods were despatched and sent to Switzerland quickly and efficiently and are really good quality. Many thanks!

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Five stars is not enough for Wine and…

Five stars is not enough for Wine and Barrels in Hilleroed, Denmark. Anders Clausen went out of his way to help find the right present for my brother for his 80th birthday. I live in Canada and my brother in Denmark. Anders had the present delivered on the day of the birthday and wrote and included a lovely birthday card on my behalf, decorated with Danish flags. Thank you Anders Clausen for your patience and fabulous service.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. The fridge is amazing and really elegant. It was delivered exactly when they said it would be. Big call out to their customer service who picked up that I had dropped off at the payment stage and reengaged me. I was going to buy anyway but I thought that was cool. Plus follow up service has been spot on. Really speaks to a customer focused organisation. Now looking forward to filling it up with my favourite wines. Thanks wineandbarrels!!

6 June 2024
Unprompted review

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