Window to the Womb Reviews 

Left feeling distressed rather than reassured

We paid £100 for an early viability scan following a previous miscarriage and left feeling dismissed, frightened and unsupported.

The sonographer, C. Obayi, told us he couldn’t tell whether the pregnancy had stopped developing or whether it was simply too early, and laughed while saying this. There was very little explanation, my husband was barely acknowledged, and the appointment felt rushed. When dealing with families who could potentially be receiving devastating news, I found this lack of compassion completely unacceptable.

I later attended NHS maternity services, where everything was explained calmly and compassionately and the pregnancy was measuring appropriately for the early stage. I have since spoken to multiple NHS maternity staff across different units who advised me not to return to this clinic, which has understandably further damaged my confidence in the service.

The clinic did apologise following my complaint and offered £30 off another scan, which I appreciate. However, clinical qualifications were never my concern — communication, compassion and the way we were treated were.

I would not return following this experience.

Very good experience. All staff kind, approachable. Very happy and we recommend it 120%

Honestly the whole team is so so lovely they were amazing highly recommend

Great experience with all my babies. Always so friendly and welcoming!

Staff where really lovely and made you feel welcome from the moment to step through the door. The ultrasound room was also really lovely spacious. I went for a gender scan but opted for the option not to find out in the room and the staff where so lovely when it came to that part so it was still a suprise for us.

Such a lovely experience, everyone is very friendly and welcoming and when I explained to the sonographer why we were having the scan because of previous concerns in an earlier pregnancy she was lovely and went into detail about each thing she was looking at to help reassure us.

Amazing experience staff are friendly and welcoming.

Really great experience. Amazing staff quick service and nice experience overall would 100% recommend

Very calm environment,friendly staff

Great service. Lovely staff!

This was not our first time here but they always deliver services wonderfully. Great experience for us eversince plus the staffs were all welcoming and accommodating! Highly recommended!

All the staff are So friendly such a nice environment to be in has lots of gifts and teddys you can buy after your scan I know a lot of people who have gone there now with my first baby this is my second time going there and 100% be going back

Very helpful and friendly staff. Great experience which provided a lot of reassurance!

It was lovely to be able to have my toddler there with my family, always so king and caring🩵

Very welcoming place, staff were lovely.
Very reassuring throughout

Great place to have your scan, great sonographer and staff. Made us feel very welcomed and very carefully done the scan. Great experience highly recommended:)

Very professional and friendly! Didn’t feel rushed at all throughout my scan even when little miss was being camera shy!

It was so lovely to see my babies face and the staff were very accommodating.

I went here on the 30th to find out my babies gender, they was incredible our baby was being very stubborn and it took multiple attempts to find babies gender we was there for over 2 hours they was so patient, would definitely recommend, I will be going back for future scans, also very reasonably priced