Wiltshire Farm Foods Reviews 

66,262
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,282 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious and satisfying range of ready meals, explaining that the food tastes wonderful and feels like home cooking. Additionally, people highlight how simple the ordering process is, alongside punctual deliveries and friendly drivers who readily assist with putting items into the freezer. Though some reviewers were not happy with certain aspects, a few customers noted that a handful of dishes lacked sufficient meat or contained too many accompanying vegetables compared to the main item. Others mentioned occasional quality concerns or finding that specific meal options felt a bit too small for the price.

What people talk about most

Product

Clients share positive opinions on product quality, praising the delicious taste and wide variety of meals... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt arrivals and polite... See more

Quality

Consumers find quality to be positive, highlighting that the meals are consistently well cooked, tasty, and... See more

Order

Users describe positive interactions with order, highlighting how simple and straightforward the process is... See more

Staff

Customers consistently note positive experiences with staff, highlighting the polite, friendly, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mother (bed ridden & dementia) has WFF meals every day, 1/2 puree and 1/2 minced. (I eat 1/2, she cant manage a whole one). Both are very good, mince type are a little more tastier (remember to sea... See more

Company replied

Rated 5 out of 5 stars

These meals are very handy for someone like me who lives alone. I had got into a rut of either not eating properly as I couldn't be bothered, or didn't know what I fancied so I ended up with a bag of... See more

Company replied

Rated 5 out of 5 stars

Every meal that I've tried (working through the whole menu) has been absolutely delicious and very tasty. The puddings are pretty exceptional too! I recommend these meals to anyone and there's less wa... See more

Company replied

Rated 5 out of 5 stars

I ordered the small meals for my elderly Mother which they are perfect for. They cater a wide selection of meals and deserts in various different sizes which pretty much covers everyone. Mum has... See more

Company replied



Company details

  1. Food Manufacturer
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(66,262)

6,959 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Food arrived as usual on date specified…

Food arrived as usual on date specified and at a reasonable time.

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon, We appreciate your fantastic five-star review! We're so pleased to hear your food arrived on the specified date and at a reasonable time. Thank you for your wonderful feedback. Alicia

Rated 3 out of 5 stars

Website

Website can be misleading ie it wouldn’t let me claim a voucher that had been sent to me.
It was rectified following phone complaint. It also offered a special offer section but it didn’t appear any different to usual menu.

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Helen, We appreciate you sharing your experience. I am sorry to hear about the difficulties you faced with the voucher and special offer section on our website. I will pass this onto our digital team for their review. I am pleased that the issues were resolved over the telephone. Alicia

Rated 3 out of 5 stars

A shame certain foods were not…

A shame certain foods were not available. Essential meals were a disappointnent. The others were fine.
Service very good and friendly.

31 August 2026
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Reply from Wiltshire Farm Foods

Hi Anne. Thank you for taking the time to share your feedback. We are sorry to hear that some of our dishes were unavailable and that certain meals did not meet your expectations. We'll take you comments on board as we continue to develop and improve our meals and services. We're so pleased to hear you received very good, friendly service from our team. Thank you, Dave.

Rated 1 out of 5 stars

DIdnt deliver 8 items in my order

DIdnt deliver 8 items in my order . Didn’t raise with me or refund. Have called twice and emailed twice . Claim to have given me a partial credit in my account but this doesn’t exist on the app and can only be applied as discount if order again over the phone which I hope not to have to do. They owe me £47.60. Not received for weeks now with no follow up and no complaints process . CUstomer service very rude on phone 2nd call

19 August 2026
Unprompted review
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon, Ashleigh. We are very sorry to hear you were missing items from you order and that you have encountered issues with receiving your refund for these. I have now raised this across to the manager at your local delivery outlet to look in this as a priority for you. Thank you for bringing this to our attention, Dave.

Rated 5 out of 5 stars

Great selection of meals and prices

Great selection of meals and prices. Easy ordering and delivery. Most of the meals I have tried have generous portions and good selection of vegetables. Makes life very easy as most meals can be microwaved straight from the freezer. Some require oven heating but this is clearly annotated on the meal package and in the brochure. All the puddings that I have tried have been delicious.Very pleased.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Ken, We're so pleased to hear you enjoy our wide selection of meals and find the ordering and delivery process easy! It's wonderful that you appreciate the generous portions, good selection of vegetables, and delicious puddings. Thank you for your kind feedback and 5-star review. Alicia 😀

Rated 5 out of 5 stars

Excellent customer service

The lady who delivers to me is wonderful a great example of customer service
Nice early delivery

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Robin, We appreciate your wonderful five-star review! We're so happy to hear that your delivery person is a great example of customer service and that your delivery was nice and early. Thank you for your kind words. Alicia 🙂

Rated 5 out of 5 stars

Great choices

Great choice of menus that we purchase for my elderly mother that she enjoys especially the desserts!

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Fiona. We truly appreciate your wonderful five-star review! We're so happy to hear that your mother enjoys the great choice of menus, especially the desserts. Thank you for sharing! ~Dave 🌞

Rated 5 out of 5 stars

Always arrives on time and such helpful…

Always arrives on time and such helpful delivery people

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Penny. We appreciate your fantastic five-star review! We're so pleased to hear your deliveries always arrive on time and that you find our delivery team helpful. Thank you for your kind words! ~Dave 😊

Rated 5 out of 5 stars

Meals are brilliant

Meals are brilliant. Delivery excellent.

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Geraldine, We appreciate your five-star review! We are so pleased to hear you enjoyed the brilliant meals and excellent delivery. Thank you for your wonderful feedback to us here at Wiltshire Farm foods. Alicia 🙂

Rated 4 out of 5 stars

I have only tried 1 meal but found the…

I have only tried 1 meal but found the quantity more than adequate also the fact it can be microwaved from frozen .I am looking forward to trying the other meals I ordered

31 August 2026
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Reply from Wiltshire Farm Foods

Good afternoon Margaret, We're so glad to hear you enjoyed your first meal and found the portion size to be just right! It's wonderful that the convenience of microwaving from frozen is a plus for you. We hope you love the rest of your order. Thank you. Alicia

Rated 5 out of 5 stars

The food tastes just like homemade food…

The food tastes just like homemade food so easy to pop it in the microwave and my delivery driver was so kind and helpful
I can’t praise this company enough

4 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Lesley, We're so pleased you find our food tastes just like homemade and is easy to prepare! It's wonderful to hear your delivery driver was kind and helpful. Thank you for your fantastic feedback and 5 ⭐ review. Alicia

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery great food

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon, We appreciate your five-star review! We are so happy to hear that your food was delivered quickly and that you found it very delicious. Thank you for your positive feedback. Alicia

Rated 5 out of 5 stars

Èxcellent sevice and especialy good…

Èxcellent sevice and especialy good products

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon, We appreciate your five-star review! We are so pleased to hear that you found our service excellent and our products especially good. Thank you for your positive feedback. Alicia

Rated 5 out of 5 stars

Lovely food very easy to microwave if…

Lovely food very easy to microwave if you are disabled

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Steven, We appreciate your wonderful five-star review! We are so happy to hear that you found our food lovely and easy to microwave. Thank you for your positive feedback to us here at Wiltshire Farm foods. Alicia 🙂

Rated 5 out of 5 stars

Excellent service. Genuine interest in their customers and…

Genuine interest in their customers and their needs.
Great chat with the delivery driver. Nice to get a phone call to check if we need anything. Easy to order. Always delivered on time.

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Ian, We're so pleased to hear you appreciate our genuine interest in our customers and their needs. It's wonderful that you enjoy chatting with our delivery drivers, receiving a phone call to check if you need anything, and find ordering easy. Thank you for your 5-star review. Alicia

Rated 5 out of 5 stars

I like free delivery

I like free delivery, drivers always helpful and friendly. Food is well priced and smaller meals are sometimes enough.

30 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hello Joan, We're so pleased to hear you appreciate our free delivery and that our drivers are always helpful and friendly! It's wonderful that you find our food well-priced and that the smaller meals are sometimes enough. Thank you for your fantastic feedback and ⭐⭐⭐⭐⭐ review. Alicia

Rated 5 out of 5 stars

Excellent

Food is delicious very flavoursome and convenient

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Tricia, We appreciate your five-star review! We are so pleased to hear you enjoy our delicious and flavoursome food, and find it convenient. Thank you for your kind feedback. Alicia

Rated 5 out of 5 stars

Good quality and easy to prepare

Good quality and easy to prepare

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hello David, We appreciate your wonderful feedback! We're so happy to hear that you found our products to be of good quality and simple to prepare. Thank you for sharing your positive experience and 5 ⭐ review. Alicia

Rated 5 out of 5 stars

Excellent Excellent the service is…

Excellent Excellent the service is always good you follow my instructions. Many thanks will be using you again.
Frank

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Frank, We're so happy to hear you find our service excellent and that we always follow your instructions. Thank you for your 5-star review. Alicia 🙂

Rated 5 out of 5 stars

Received the food on time

Received the food on time. Easy to cook in microwave all tasted nice.

31 August 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Hi Ruth, We appreciate your fantastic five-star review! We're so pleased to hear that your food arrived on time and that you found it easy to cook and delicious. Thank you for your wonderful feedback. Alicia

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