We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... See more
Company replied
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See what reviewers are saying
A cancelled order within hour of order (different product re ordered) original order got delivered despite cancellation. Then had take 2-3 weeks to get collected. still not done as of today. still wai... See more
Company replied
Kirti & Hannah helped to order bathroom tiles that were not all in stock. They called up local nearby stores to check the availability and reserved the remaining tiles required. Additionally Ben... See more
Company replied
Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... See more
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Company details
About Wickes - Watford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Otterspool Way, Watford, Hertfordshire, WD25 8HL, United Kingdom
- +441923225554
4.6
Excellent
196 reviews
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Helpful staff, good range of goods
Excellent service as always, I had trouble finding an item but friendly Maria at the till quickly got on the radio and got someone to help me.
20 September 2024
Unprompted review
Reply from Wickes - Watford
Hello, thanks for your amazing feedback, and I'm delighted that Maria was able to help you in our Watford store! - Dylan
Maria
lady on checkout Maria, very helpful as usual. always cheirful, polite and askes how your day is going.
20 September 2024
Unprompted review
Reply from Wickes - Watford
Hey, thanks for your five-star review, and I'm delighted that Maria was very helpful in our Watford store! - Dylan
Brilliant Staff @ Wickes Watford
Wickes Watford are staffed by a great team......always helpful. If I had to single a member of the team out who is always outstanding it would be Maria. She has worked at the branch for a long time and as I'm a regular customer I can honestly say that she works very hard to ensure that customers experience the very best service that Wickes try to offer. Thank you so much Maria and the team at Watford!!
19 September 2024
Unprompted review
Reply from Wickes - Watford
Hello Stephen, thanks for your five-star review, and I'm delighted that Maria was amazing during your visit to our Watford store! - Dylan
Bathroom purchase
Tom was very friendly from the outset. Always at the end of the phone. Replied to messaged both voice and text promptly. Excellent 1-2-1 service with excellent knowledge about products. We had to return 3 bits of a large order (not anything to do with quality) and refunded within the hour. Thank you for your assistance.
2 September 2024
Unprompted review
Reply from Wickes - Watford
Hi, Lawrence. Thank you for taking the time to share your review. I'm delighted to learn that, Tom, was very friendly, and quick to sort out any issues you may have had. Thank you again for your valuable feedback. - Scott H
Excellent first class service
Very grateful with Amy our local Wickes (Watford)kitchen designer from start to finish who organised and planned our dream kitchen.Amy took great care in planning our kitchen ,with brilliant ideas.
Took care of all the delivery’s and arrange for Mike the Wickes kitchen installer to come in and fit our kitchen.
Mike and his team were excellent and clean and tidy workers at all times.Would highly recommend Wickes to design and install your kitchen
18 June 2024
Unprompted review
Reply from Wickes - Watford
Hi David,
Thank you for the positive feedback, we are happy to hear you had a wonderful Kitchen design experience with Amy and a great installation by Mike and his team. We hope you have an excellent time in your new space.
- Sean W
Wicks in Watford are worst office l…
Wicks in Watford are worst office l ever know to not pick up order that stilled after l had cancelled, its been over month now they and sent any to collect and will not refund £138 its been 1month now, the dx was coming they never company as cause so much stress, they dont care about customers feeling this store is worst customer service l haver known, mrs basra
6 June 2024
Unprompted review
Reply from Wickes - Watford
Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD
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