Wickes - Dewsbury Reviews 

207
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TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Writing this towards a young man called Jamie (tall lad, blonde hair) at the Dewsbury who always is ever so helpful. I was meant to write this a few months ago when he helped us choose some paint and... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from all round, start to finish. Visited store late evening and was greeted by Joanne, her service was excellent, showed me to all the correct products I needed. She worked... See more

Company replied

Rated 5 out of 5 stars

Shelby and her team at the Dewsbury Wickes are fabulous. They provide donations that support survivors from Domestic Abuse that helps them start out in their new homes with decorating equipment. They... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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1-star

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4.9

All reviews

(207)

14,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wickes Dewsbury

I ordered fencing yesterday 3rd March, I was helped by Ammaarah, who helped me through the process, excellent service, will definitely shop there again

3 March 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ammarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I went to wicks to buy some doors and I…

I went to wicks to buy some doors and I got help off a member of staff called Jamie he was very helpful and polite and he couldn't do enough.
Made the purchase easy and stress free would recommend this member of staff for help with anything.

28 February 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Linda, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I contacted Wickes in relation to…

I contacted Wickes in relation to community funding for a small primary school. Within a short space of time I had a reply saying my products were ready. Thankyou so much for helping us create the space we want to nurture and educate our children!

4 February 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Charlotte, thanks for your five-star review, and I'm proud we could help with community donations for your primary school! - Dylan

Rated 5 out of 5 stars

I've been shopping alot recently in…

I've been shopping alot recently in Wickes Dewsbury. Prices are good. Staff always helpful. One member of staff, Ammaarah, even noticed I'd been in alot and kindly set me up on with the Wickes trade card. A really helpful lady and much appreciated.

7 February 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Peter, thank you for your five-star review, and I'm glad you enjoyed the service in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

friendly team

friendly team, service with a smile, knowledgeable team, locations in store easy to locate

3 February 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Paul, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Sensoryworld

I have a company that supports those with a disability. Sensoryworld acquired the upper floors where we are developing making more space.
Wicks kindly donated a kitchen and paint to help us on our way. We are so grateful to Shelby and her team for their kindness. Thankyou so much.

31 January 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our Community programme and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Fern was very helpful to me to choose…

Fern was very helpful to me to choose items that I wanted, and she was very supportive person.

21 January 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Wajid, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Very good customer service

Very good customer service Shelly or Shelby she helped us with everything from giving advice up to picking / choosing and was very polite towards us. I would give her five star service.

18 January 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Nasreen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great experience all round

Great experience all round, the staff are really helpful and knowledgeable, best in the area. Must single out Ammaarah in particular, beyond helpful with my order and an absolute star, someone give her a promotion.

18 January 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Christian, thanks for your five-star review, and I'm glad you enjoyed the service in our Dewsbury store from Ammaarah. - Dylan

Rated 5 out of 5 stars

Dewsbuy Wickes

Staff at Dewsbury store are really helpful. Being a smaller store, I love it as it’s less intimidating as a nervous shopper. The friendly staff make shopping there a pleasure. They are knowledgeable and have recommended very useful products.

14 December 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Fiona, thanks for taking the time to share this feedback, we are pleased to hear that the team are always friendly and a pleasure to deal with, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

I came in to wickes Dewsbury oblivious…

I came in to wickes Dewsbury oblivious to where I would find what i was looking for ..or even if I would find it being somewhat new to DIY.
I found Shelby who guided me around and explained certain items and it's features to me. I found very useful sherry's expertise and knowledge and made informed decision to purchase certain products from wickes and the items I was unable to source I was pointed in the right direction. I found shelly customer service to be outstanding and I was really impressed. :)) 5 stars

21 December 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Shakeel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Purchased several items from dewsbury…

Purchased several items from dewsbury store,i made a mistake by not presenting my voucher code correctly in promotion,very pleased to say ammaarah sorted everthing out for me and was very helpful and polite.

6 January 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Paul, thanks for taking the time to share this feedback, we are pleased to hear that Ammaarah was able to sort everything out, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Served by Ammaarah

Served by Ammaarah. Very pleasant and knows what she’s doing 👍

2 January 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Matt was a great help

Matt was a great help! Help set up the App so i could recieve my discount

18 December 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Kerrie, thanks for taking the time to share this feedback, we are pleased to hear that Matt was able to help with the Trade app, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Tasha was friendly and she came over to…

Tasha was friendly and she came over to us and offerd her reliable service. It was a good colour tasha thank you

13 December 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hello, Lewis. Thank you for the wonderful review; it's great to hear Tasha was able to provide such a dependable service. - SW

Rated 5 out of 5 stars

I went to the Dewsbury depot today and…

I went to the Dewsbury depot today and my builder sent me a list of products to get. Matt was extremely helpful had all the answers. Top man also I am renovating our home and have been in a number of time. All the staff are very polite. Thank you all.

27 November 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi, Ismail. Thank you for taking the time to share your review with us. I'm really pleased to see that, Matt and staff at our Wickes store in Dewsbury, have been extremely helpful and polite during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I been dewsbury wicks very good service…

I been dewsbury wicks very good service
Larna is lovely girl she help me with
every thing

20 November 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Mohammed, thanks for your positive review, and I'm glad you enjoy the service from Larna in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

EXEPTIONAL SERVICE

During a recent visit to Wickes Dewsbury store I was served by Ammaarah, who I found was extremely helpful guiding me through a credit transaction that was proving difficult, even though she had never done it before, enabling me to make my purchases.She made me feel very comfortable as I was getting very anxious, she is indeed a great assett to Wickes.

12 November 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Hazel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ammaarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Ammaarah.. a credit to the store

18 October 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Dewsbury Team

Visited Dewsbury branch with my father initially to buy some locks but ended up chatting to Jamie Balata regarding kitchens. Jamie and his team were excellent, they were helpful and knowledgeable and demonstrated immense patience with my father who struggles to communicate due to health issues. I would like to relay my thanks and as a result of this interaction will make Wicks our number one choice for our future DIY needs. Thankyou.

15 November 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Tim Clayton,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jamie was able to provide you with an excellent service. - SF

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