Wickes - Dewsbury Reviews 

Great help from Fern at the dewsbury site. Very friendly and helpful.

Fantastic customer service. Always going above and beyond to help

Great help from Dan, sorting out my new rucking bag with a 20kg bag of sand. Thank you! Off rucking!😁

The cleaner Simon does an amazing job every single day he's in, he's also very handsome.

I visited the Dewsbury branch 13.19 pm on 1 May. Was delighted with the intricate cupboard door handles I bought,2 for £6.50, and the paint. Similar products would have cost twice as much at another well-known DIY store.The visit was spoiled by the staff. It was a very hot day, granted, but they were all standing at the tills looking bored senseless. I smiled and said hello to one of them and he served me. He never said " please" when he asked for the payment,just "£16.50". That's all he said. No please, thank- you, nothing. He then just dropped my change into my hand. I probably won't visit again, which is a shame.

Assistant Shelby was absolutely brilliant as she helped me save money.
She went high and above to make sure I got the best deal after I bought something earlier in the day and when I came to return something back as I needed more stuff in return.
She is the one with red hair and is a pretty women so u can’t miss her.
Thanks Shelby
Xxxx

The worker, Larna, was very nice and helped us carry our 4 pots of paint to our car. She advised us to choose a sage colour. From Lilah-Rose (9)

Shelby has been so helpful in supporting our organisation with the kind donation which will help us start growing veg and educating the people we work with.
Thank you also to Fern for good customer service.

We had a great experience in your store.we went to wickes store in Dewsbury.Tasha helped us for find things what we needed.She helped us to loaded things in our car .We are very grateful to wickes and tasha.Prices of all items are very reasonable.Thank you very much 👍

The girls in the store are lovely, they are always really helpful.
Shelby, Tasha, Larna and Fern

Thank you!

Tasha at dewsbury was brilliant, helped us find everything we needed and even saved my notebook for me when I left it in the trolley - thank you

Ammaarah and the other staff were really helpful today at the Dewsbury store (as usual!) Many thanks!

Excellent customer service by Ammaarah 5 stars very helpful and customer caring. Thanks

Ammaarah was excellent today, I've just spent a awful lot of money having new kitchen fitted and all new appliances , just called in for more paint, was trying to use my 10% off voucher which expires may and she told me about other promotions and signed me up to a new app, she took time to understand my needs and help me in every way she could, she is a credit to her family and a inspiration to wickes, she really made my day😇

Came into the branch for some help with kitchen wall units. Matt and Shelby were very helpful and managed to find the fixings I needed

Had a trip to wickes today to buy anti slip decking paint and was greeted by Ammaarah a very pleasant young lady, she went above and beyond to direct us to the product we was after and had us in and out in minutes bless her need more people like her in the world 10 out of 10 from me and the wife

I went into Dewsbury Wickes this week for some emulsion. A blonde haired assistant who saw me trying to lift them off the shelf came over and lifted both 10 litre paint containers off the shelf and placed them on the checkout counter. The other assistant Kieran then carried them to boot of my car for me. Excellent service from both of them. Thanks from a grateful woman pensioner.

Went into store today to ask for help with my nail gun, after previously been given the wrong nails for it in a different wickes store. Ammaarah was extremely helpful from start to finish and made sure I walked out of store with the correct items instead. Although there were other customers who needed serving too, she still continued to help me first and found someone else to help others.

Excellent customer care a number of times this week by Ammaarah at the Dewsbury store. She’s always friendly, helpful and polite. A great credit to Wickes!

I had an excellent experience yesterday at the Wickes Dewsbury branch, where the local manager, Dan, provided exceptional assistance. I was seeking a specific type of paint to meet my requirements, and Dan not only explained the various options available but also ensured I understood which product would best suit my needs. Additionally, I inquired about transporting paint by air, and Dan thoroughly explained the necessary considerations. He even printed out a report confirming that the paint is water-based, which should pose no issues during transit, though he advised me to contact my airline to confirm their specific regulations. In conclusion, Dan is an outstanding store manager who truly deserves recognition and promotion for his dedication and customer service.