Wickes - Chesham Reviews 

419
•
TrustScore 5 out of 5

4.9

Townsend Road, Chesham Hertfordshire, HP5 2AA, GB

•

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Rated 5 out of 5 stars

Excellent customer service from Emily at Wickes! She’s always incredibly helpful, friendly and willing to go the extra mile to make sure you get exactly what you need. Every time I visit, she’s approa... See more

Company replied

Rated 5 out of 5 stars

I had been struggling to find the right cabinet handles for quite some time. Sham was extremely helpful and took the time to help me find exactly what I was looking for. I really appreciate his patien... See more

Company replied

Rated 5 out of 5 stars

I was served by a super young man named Toby at your Chesham store. He was professional, helpful and extremely polite. Thank you Toby, I look forward to seeing you again soon Kind regards Sheila... See more

Company replied

Rated 4 out of 5 stars

Recently had a refresh which has made it slightly difficult to find things but the staff are very helpful which has made the experience better Thanks to majid for his help today

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Chesham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom

  • +441494776932

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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4.9

All reviews

(419)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Majid was very helpful on the checkout

Majid was very helpful on the checkout. Great new shop

6 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Igor. Thank you for taking the time to share your review with us. We're really pleased to see that, Majid was very helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Staff

Staff, is great, always happy to help, fast service, store facilities are great.Thanks Majid and team

6 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Selmi. Thank you for taking the time to share your review with us. We're delighted to see that you found, Majid and the team to be really helpful and friendly during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Sadia

Sadia, I hope I spelt that right. I got greeted with a smile and a lovely personality. And Jim Thank you always very welcoming and professional.

5 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Nathan. Thank you for taking the time to share your review with us. We're really happy to see that both Sadia and Jim were friendly, helpful and professional during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Good variety available

Good variety available. Well served and guided by Josh.

4 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Jiten. Thank you for taking the time to share your review with us. We're really pleased to see that you found us to have a good variety of stock available and that, Josh provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

A worker called shammas was very…

A worker called shammas was very helpful and knowledgeable about guiding me to find the right stuff I needed

10 July 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Robert, Thank you for taking the time to share your review with us. We're really pleased to hear that Shammas was helpful and knowledgeable in assisting you. We appreciate your kind feedback! - Sean

Rated 5 out of 5 stars

Majid was a great help on returning…

Majid was a great help on returning items from a different store on multiple receipts

3 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Alfie, Thank you for taking the time to share your positive experience with us. We're so glad to hear that Majid provided excellent assistance with your returns, even from a different store and with multiple receipts. We appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Good experience shopping here

2 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Iain, Thank you for your review we are pleased to know that you had a good shopping experience at our Chesham store. We appreciate your business.

Rated 5 out of 5 stars

Very nice looking and organized store

Very nice looking and organized store, Staff were very helpful, Magid in particular was very polite and friendly

2 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi George, Thank you for your review about our store in Chesham, especially about the great customer service you received from our colleague Magid. We appreciate your review and your business.

Rated 5 out of 5 stars

Majid not only today ever since I knew…

Majid not only today ever since I knew him what is supportive, good knowledge experience person I always go to him and today I went first thing in the morning and he guided me correctly and I would recommend genuinely promotion for him

1 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi M H Shakir, we're so pleased to hear about your positive experience! It's wonderful that our team member was supportive, knowledgeable, and guided you correctly. We appreciate your kind feedback and recommendation. -LG

Rated 5 out of 5 stars

Majid

Majid
Helped with my search for wall board
Very good

30 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're so glad Majid could assist you in finding the wall board you were looking for. We appreciate your kind words! -AK

Rated 5 out of 5 stars

Member of staff Yvonne was very helpful

I couldn’t find the paint I wanted and Yvonne was very helpful and found it for me.

28 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Jennifer,

We're so glad Yvonne could assist you in finding the paint you were looking for! We appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

Shammas was very helpful and friendly

Shammas was very helpful and friendly. The Chesham store has just had a major refurbishment and is much improved. Some excellent deals are available.

27 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're so pleased to hear about your positive experience and that Shammas provided such efficient and polite service with your deliveries. We appreciate your feedback regarding the customer facilities and will certainly take it into consideration. - Andrew

Rated 5 out of 5 stars

Laura was extremely helpful in…

Laura was extremely helpful in confirming that the '1 in stock' was actually there, as I had a 15 mile journey to collect it. Fantastic service. Thank you.

27 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Thank you for taking the time to share your positive experience with us, Philip. We are delighted to hear that Laura was able to confirm the stock for you, especially given your journey. We appreciate your kind feedback. - Andrew

Rated 5 out of 5 stars

Great Customer Service - Aaliyah

I came into Wickes today not quite sure which type of paint I was looking for. A very helpful young lady called Aaliyah helped me find the right one straight away and made my experience much easier.

20 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're so pleased to hear that Aaliyah was able to help you find the right paint and made your experience much easier. Thank you for your kind feedback! -AK

Rated 5 out of 5 stars

Majed.

Majed.
He was so helpful and pleasant person. Very nice service

16 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We are so happy to hear that you had a positive experience and found Majed to be helpful and pleasant. We appreciate you taking the time to share your kind feedback. - AB

Rated 5 out of 5 stars

Perfect service very polite and helpful…

Perfect service very polite and helpful Majid

16 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We are so pleased to hear that you received perfect service and found Majid to be very polite and helpful, Mark. We truly appreciate your wonderful feedback! - AB

Rated 5 out of 5 stars

I popped in looking for some shelving…

I popped in looking for some shelving and was really struggling to find what I needed, but a member of staff called Emily helped me out, and she was brilliant!

31 July 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Dave. Thank you for taking the time to share your review with us. We're really pleased to see that Emily was helpful and friendly when going in store to look at shelving, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Taylo was a sweet lady

Taylo was a sweet lady, she helped me load bags of compost in my car and did it with a smile

31 July 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're so pleased to hear that Taylo was so helpful and provided such great service, assisting you with your bags with a smile. Thank you for sharing your positive experience! - AB

Rated 5 out of 5 stars

Michael & Shar were very helpful

Michael & Shar were very helpful

30 July 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Chris, Thank you for your fantastic five-star review! We are so pleased to hear that our Michael & Shar were very helpful. We appreciate your kind feedback. - Sean

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