Wickes - Chesham Reviews 

419
•
TrustScore 5 out of 5

4.9

Townsend Road, Chesham Hertfordshire, HP5 2AA, GB

•

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Rated 5 out of 5 stars

Excellent customer service from Emily at Wickes! She’s always incredibly helpful, friendly and willing to go the extra mile to make sure you get exactly what you need. Every time I visit, she’s approa... See more

Company replied

Rated 5 out of 5 stars

I had been struggling to find the right cabinet handles for quite some time. Sham was extremely helpful and took the time to help me find exactly what I was looking for. I really appreciate his patien... See more

Company replied

Rated 5 out of 5 stars

I was served by a super young man named Toby at your Chesham store. He was professional, helpful and extremely polite. Thank you Toby, I look forward to seeing you again soon Kind regards Sheila... See more

Company replied

Rated 4 out of 5 stars

Recently had a refresh which has made it slightly difficult to find things but the staff are very helpful which has made the experience better Thanks to majid for his help today

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Chesham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Townsend Road, Chesham, Hertfordshire, HP5 2AA, United Kingdom

  • +441494776932

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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4.9

All reviews

(419)

14,656 reviews in the last 12 months

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Rated 5 out of 5 stars

Majid was super helpful with products…

Majid was super helpful with products and trade application. Chesham store has had a really nice refit too.

27 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hello, We're so pleased to hear that Majid was super helpful with products and the trade application. It's also wonderful to know you appreciate the store's recent refit! -JG

Rated 5 out of 5 stars

Went in to wickes this morning majid…

Went in to wickes this morning majid help me he was extremely helpful and took care of everything

23 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hello Ewan, We're so pleased to hear that majid was extremely helpful during your visit and took care of everything for you. It's wonderful to receive such positive feedback! -JG

Rated 5 out of 5 stars

Great and friendly staff

20 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Ryan, Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our team to be great and friendly. - FC

Rated 5 out of 5 stars

Always helpful

I was one of the first customers on a Sunday morning- who is feeling cheerful then? Wickes Chesham staff were. Majid was cheerful, friendly and super helpful.

20 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hello, We're so pleased to hear you had such a positive experience at our Chesham store. It's wonderful to know that our team provided cheerful and helpful service, especially on a Sunday morning! - FC

Rated 5 out of 5 stars

Majid was a big help

Majid was a big help. Have done multiple shops in there and he is always polite and helpful.

16 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hello Carsten, We're so pleased to hear that you consistently have positive experiences with Majid. It's wonderful to know that they are always polite and helpful. Thank you for your kind feedback! - FC

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Couldn’t locate what we needed. Aaliyah was great in helping locate the tap we needed. Everything was done with a smile. Brilliant.

17 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Kim, We're so pleased to hear about your positive experience! It's wonderful to know that Aaliyah was great in helping you locate exactly what you needed, and that everything was done with a smile. Thank you for your kind feedback. - Sean

Rated 5 out of 5 stars

I would like to thank Sadia at Wickes…

I would like to thank Sadia at Wickes for being so helpful and attentive. She went around the store with me to find the items I needed and was careful to make sure they were the right products.

Sadia was also the only one who helped move bags of multifinish plaster when others were standing by which really showed her willingness to help and get stuck in. Great customer service.

16 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hi, Jo. Thank you for taking the time to share your review with us. We’re delighted to hear that Sadia was so helpful and attentive during your visit, taking the time to ensure you got the right products and going above and beyond to provide excellent customer service. It’s wonderful to know that her efforts helped create such a positive shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Majid very good service

Majid very good service. Good customer care

17 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Thank you for your wonderful review! We are so pleased to hear that you experienced very good service and good customer care from Majid. We truly appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Excellent advice and great designs

Aaron was fantastic. Polite, professional and showed a genuine interest in my project. Thank you Aaron!

16 September 2026
Unprompted review
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Reply from Wickes - Chesham

Thank you for taking the time to share your positive experience. We're so pleased to hear that Aaron was professional and showed genuine interest in your project. We appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Maid thankyou for helping set my trade…

Maid thankyou for helping set my trade pro

Will come again

16 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hi, Allan. Thank you for taking the time to share your review with us. We're really pleased to see that you were able to get help with setting up your trade pro account. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

The tidiest wickes store I've been in…

The tidiest wickes store I've been in very organised great staff majid on till was very helpful and went above and beyond and helped me set my account up on my phone very pleased 🙂

15 September 2026
Unprompted review
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Reply from Wickes - Chesham

Hi Adam, We're so pleased to hear you had such a positive experience in our store! It's wonderful to know Majid was helpful and went above and beyond for you. - Sean

Rated 5 out of 5 stars

Great service at store

Great service at store
Majid doing a great job 👍

15 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Nigel. Thank you for taking the time to share your review with us. We're delighted to see that Majid provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Friendly and helpful!

I needed to find the correct tool for my project and the store staff were amazing at helping me find it. Every time i go into this store, i am met with smiling faces and kindness. Truly a gem and credit to Wickes. The refit also looks amazing, well deserved, well done.

10 August 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi, Charlie. Thank you for taking the time to share your review with us. We're delighted to hear our team helped you find the right tool and that you always receive a warm welcome when visiting. We also appreciate your kind words regarding our store refit and colleagues. Thank you again for your valuable feedback.- Scott H

Rated 5 out of 5 stars

Majid was very helpful and everything I…

Majid was very helpful and everything I needed was in stock.

10 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're so glad to hear that you had such a positive experience with Majid and that everything you needed was readily available. We appreciate your kind words! -AK

Rated 5 out of 5 stars

Great staff really helpful and friendly

Sadia, Emily and her manager Calum persisted with my difficult request and have given me excellent customer service throughout. I cannot recommend this store and it's staff more they are the best.

9 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Hi Customer, Thank you for taking the time to share your review with us. We're delighted to hear that Sadie, Emily and Calum provided excellent customer service and persisted with your request. We appreciate your kind feedback. - Sean

Rated 5 out of 5 stars

Sadia

Sadia , was extremely helpful with sorting out the paint I needed , she took her time to explain the products and what I needed for the best outcome . She was very polite patient and courteous .
A credit to your company which she should be commended for
Warm regards
Cheryl Liversidge

9 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We're so pleased to hear about your fantastic experience! It's wonderful that Sadia was extremely helpful, explaining products thoroughly and providing excellent, patient, and courteous service. We appreciate your kind feedback. -AK

Rated 5 out of 5 stars

Well stocked

Well stocked, helpful and friendly staff and really like the new layout - intuitive and very smart!

9 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

Thank you for taking the time to share your review with us, Emma. We're delighted to hear that you found our store well-stocked, our staff helpful and friendly, and that you appreciate the new, smart, and intuitive layout. - Andrew

Rated 5 out of 5 stars

Majid

Majid
Good service no waiting in till

9 September 2026
Unprompted review
Wickes - Chesham logo

Reply from Wickes - Chesham

We are pleased to hear that you experienced good service from Majid and no waiting at the till. Your feedback is greatly appreciated. - Andrew

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