I was looking for something with my son Guyo stopped what he was doing and actively asked if we needed help, we just asked about stock of an item and he instantly went to work being proactive and find... See more
Company replied
Location
Switch locationMill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB
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See what reviewers are saying
A very good showroom and a very helpful salesman, Sam For us, we were looking for more advice on colours and design including wall and floor tiles. We were expected to choose these ourselves which... See more
Company replied
Wickes designed and installed 2 bathrooms and both were completed over the summer. Complete redesigns involving switching bath and shower and moving toilet and basins. Sam Coward was invaluable in des... See more
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The most shameful service, incompetent designer and installers, incorrect products sent, products not sent despite emails saying they would arrive, and now, nearly six months after pa... See more
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Company details
About Wickes - Alton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, United Kingdom
- +44142080386
4.9
Excellent
367 reviews
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Reply from Wickes - Alton
Hi Hayley, Thank you for your wonderful five-star review! We are so pleased to hear that you found our team to be friendly and very helpful. We truly appreciate your kind feedback. - Sean
Guyo
Guyo. Could not be more helpful, cheerful. Should be your sales person of the year. Thank you Guyo.
Alton Wickes
20 September 2026
Unprompted review
Reply from Wickes - Alton
Hello Mary, Thank you for your wonderful feedback. We’re delighted to hear Guyo was so helpful and cheerful during your visit to our Alton store. -JG
Was looking for a plumbing part
Was looking for a plumbing part to connect washing machine pipe to external pipe. Asked 2 of the staff for assistance who were both apologetic that they were not confident to advise but suggested I spoke to Peter.
Peter W was extremely helpful and found the correct part & then explained how to connect the two pipes.
Reassured that we could bring it back to the store & they would help further if we had a problem.
17 September 2026
Unprompted review
Reply from Wickes - Alton
Hi Karen, We're delighted to hear that our team was able to assist you in finding the correct plumbing part and provide clear instructions. It's great to know you left feeling reassured. - FC
I had an amazing experience at Wickes…
I had an amazing experience at Wickes thanks to Guyo. He was incredibly friendly, professional, and knowledgeable. He took the time to answer all my questions, gave excellent advice, and made sure I found exactly what I needed. Nothing was too much trouble, and his customer service was outstanding from start to finish.
Thank you, Guyo, for going above and beyond. You're a real credit to Wickes, and I highly recommend anyone visiting the store to ask for your help. Five stars!
18 September 2026
Unprompted review
Reply from Wickes - Alton
Hi There, We are so pleased to hear about your amazing experience. It's wonderful that Guyo was incredibly friendly, professional, and knowledgeable, taking the time to answer all your questions and provide excellent advice. We are delighted that nothing was too much trouble and that the customer service was outstanding. -Ellysse
Amazing Customer Service
Popped in to collect some paint samples and was served by Guyo, amazing customer service
He helped me open my Trade Pro account which will save me during my next project. I was on a tight timescale the day I went in and Guyo recognised this and dealt with everything quickly, thank you so much!
15 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Sally. Thank you for taking the time to share your experience with us. We're delighted to see that Guyo was quick and efficient during your visit to collect paint samples, helping you get set up with a Trade account to save on your next purchase! Thank you again for your kind feedback. - Scott H
Click & Collect super easy
Click & Collect super easy, very helpful staff, especially Guyo who was a superstar, much appreciated!
16 September 2026
Unprompted review
Reply from Wickes - Alton
Hi Katie, We're so pleased to hear that your Click & Collect experience was easy and that our team member was a superstar. We appreciate your kind feedback! - FC
Visited visit today today looking for a few things…
Visited today looking for a few things and couldn’t find what I was after ,I then asked one of the staff whose name was Tony where the things I was looking for and he pointed me in the right direction .
14 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Alan. Thank you for taking the time to share your review with us, We're really pleased to see that Tony was able to help you find the item you needed. Thank you again for your valuable feedback. - Scott H
Helpful
Guyo went out of his way to help us. Was very knowledgeable and pointed us in the right direction.
13 September 2026
Unprompted review
Reply from Wickes - Alton
Thank you for sharing your feedback with us, Jacob. We're so pleased to hear that Guyo went above and beyond to assist you and provided knowledgeable guidance. - Andrew
Anna and Mikey at the Alton store in…
Anna and Mikey at the Alton store in Hampshire provided a great service. Anna in particular worked really hard to understand what I needed and the best way to provide it. She then introduced me to the Pro app which I signed up to. This has helped a lot in my landlord work and gets me a discount too! Top service and very friendly too.
2 September 2026
Unprompted review
Reply from Wickes - Alton
We are so pleased to hear about your fantastic experience, John! It's wonderful that the team at the Alton store provided such great service, and that Anna and Mickey worked hard to understand your needs. We're delighted that the Trade Pro app has been helpful and that you found our service top-notch and friendly. - Andrew
Wickes Alton
Jon was really helpful in Wickes at Alton today. His advice was honest and extremely helpful, which was appreciated when I didn't know what was best to purchase in terms of mixing paint, and most cost effective.
Being helpful and providing sound advice, costs nothing, and I was really grateful.
11 September 2026
Unprompted review
Reply from Wickes - Alton
Hi Alison. We're so pleased to hear about your fantastic experience! It's wonderful that Jon was helpful, providing honest and extremely useful advice regarding paint mixing and cost-effectiveness. We truly appreciate your kind feedback. - Sean
We had great service at the Alton…
We had great service at the Alton Wicks. Tony was super friendly and helpful. Highly recommended. Thank you Tony.
9 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Kate. Thank you for taking the time to share your review with us. We're really pleased to see that Tony, was friendly and helpful during your visit to our Wickes store in Alton. Thank you again for your kind feedback. - Scott H
Fabulous customer service from Guyo at…
Fabulous customer service from Guyo at the Alton store, he helped carry our stones to the car whilst engaging with my children! Lovely!
10 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Nicole. Thank you for taking the time to share your review with us. We're really pleased to see that Guyo, provided excellent customer service during your visit to our Wickes store in Alton. Thank you again for your kind feedback. - Scott H
Thanks to Anna
Thanks to Anna who let me know that I qualified for a TradePro account.
She organised the application & signed me up swiftly so I could take advantage of a decent discount
8 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Jane. Thank you for taking the time to share your experience with us. We're really happy to see that, Anna was able to help you get signed up for a Trade Pro account! Thank you again for your kind feedback. - Scott H
Thank you
Thank you to Guyo and the lady on the till who helped us with our enquiry today. They were very patient and helpful.
8 September 2026
Unprompted review
Reply from Wickes - Alton
We're so glad to hear our team provided patient and helpful assistance with your enquiry today. We appreciate your kind words! -AK
I visited Wickes in Alton to buy…panelling
I visited Wickes in Alton to buy paneling.
Nick, who was just finishing his shift, couldn’t have been more helpful. He was very patient & knowledgeable.
When l got to the till Jon was also very helpful. I can’t fault the customer service at Wickes.
27 August 2026
Unprompted review
Reply from Wickes - Alton
Hello, We're so glad to hear our team provided such helpful and knowledgeable service during your visit. We appreciate you sharing your positive experience! - FC
The team at Alton are great!
The team at Alton are great!
Micky was particularly helpful advising on the best wall fixings.
Thank you.
31 August 2026
Unprompted review
Reply from Wickes - Alton
Hello Glyn, Thank you for taking the time to share your review with us. We're really pleased to hear that our team was great and that Micky was particularly helpful with advice on wall fixings. -JG
Guyo
Guyo,
Great guy helped us and went over and beyond. Great laugh and very helpful.
6 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Shane. Thank you for taking the time to share your review with us. We're delighted to see that, Guyo went above and beyond to provide great customer service. Thank you again for your kind feedback. - Scott H
One of the staff helped me to do the…
Anyone of the staff helped me to do the discount registration whilst waiting
5 September 2026
Unprompted review
Reply from Wickes - Alton
Hi, Oliver. Thank you for taking the time to share your review with us. We really appreciate your valuable feedback. - Scott H
Very friendly and professional service.
Very friendly and professional service from Yvette. She was incredibly helpful on both occasions I visited the store.
31 August 2026
Unprompted review
Reply from Wickes - Alton
Hi Rob, We're so pleased to hear that Yvette provided such friendly and professional service during your visits. It's wonderful to know they were incredibly helpful. - Sean
Fantastic service from Anna in Wickes…
Fantastic service from Anna in Wickes Alton today, thanks so much for your help!
1 September 2026
Unprompted review
Reply from Wickes - Alton
Thank you for your fantastic five-star review, Ben! We're so pleased to hear that Anna provided such great service and assistance during your visit to our store. - Andrew
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