When Away Reviews 

468
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more

Rated 5 out of 5 stars

We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more

Rated 3 out of 5 stars

First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more

Rated 5 out of 5 stars

I’ve been using this service for well over ten years and as an infrequent traveler the fact that I can dip in and out is important for me. The service is great value for money and works well. Any time... See more

Company details

  1. VPN Service

About When Away

Written by the company

Access the internet like you're in the UK

Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!

Contact info

4.1

Great

TrustScore 4 out of 5

468 reviews

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Asks customers to review

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4.1

All reviews

(468)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn't manage to connect

I managed to connect to the VPN I think, but then didn't find the channel. (itvx for the rugby final) it was a maze of passwords and unknown territory. Maybe I should have practiced first, but the rugby didn't wait :(

28 October 2023
Rated 5 out of 5 stars

Excellent support.

Whilst on holiday my husband was keen to watch the rugby. Having when away, made our holiday. We had an issue getting started but, one email and it was resolved immediately.

3 October 2023
Rated 3 out of 5 stars

Be more proactive

The process wasn’t as intuitive as I had hoped for and with a 5 hr time difference was difficult to correspond. Lesson learnt by myself is to do this kind of thing before I go away.

26 September 2023
Rated 5 out of 5 stars

Watching UK Tv

I live out in Brazil and without a VPN I wouldn’t be able to watch British television. I tried various VPN’s and When Away was the only one that worked for me

1 October 2023

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