BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more
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See what reviewers are saying
We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more
I’ve been using this service for well over ten years and as an infrequent traveler the fact that I can dip in and out is important for me. The service is great value for money and works well. Any time... See more
Company details
About When Away
Written by the company
Access the internet like you're in the UK
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- support@whenaway.co.uk
- www.whenaway.co.uk
4.1
Great
468 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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An excellent alternative for those who…
An excellent alternative for those who want to enjoy long stay vacations abroad without having to struggle with foreign language TV. Cheap and reliable.
11 February 2024
Unprompted review
Good product
Straightforward and easy to use. Connected every time with no problems. Able to access everything Whenaway said I would be able to.
7 February 2024
Installing issue on ipad
I could get it on my iPhone but couldn’t get it on my iPad. No idea what I was doing wrong.
But the concept is great. I could keep up with Corrie on my phone.
4 February 2024
Prompt efficient service and a product…
Prompt efficient service and a product that does what it says. Would definitely recommend your service.
1 February 2024
Very easy to set up and great value for…
Very easy to set up and great value for a week
31 January 2024
Will
Great for the whole time I was away, never had an issue with connection/ programmes. Will use again
4 January 2024
Could only load bbc
Could only load bbc
No other channels would work through the VPN and a long winded way of logging in every time
Sorry
31 December 2023
Never got to use it as I could not…
Never got to use it as I could not connect waste of time
3 January 2024
Used this whilst on holiday in…
Used this whilst on holiday in Tenarife. Brilliant once you follow the installation instructions
6 December 2023
I find it very difficult to rate your…
I find it very difficult to rate your service as I didn’t receive anything from you but you still charged me £5.99 for a weeks pass when I was on holiday. Despite having your tech department I was unsuccessful in receiving anything from you.
4 December 2023
Life saver when staying abroad without…
Life saver when staying abroad without a television
4 December 2023
I love this service
I love this service - so easy to use - and the tech support is brilliant when you need it. Really fast and people are super helpful.
4 December 2023
Couldn't get what I had paid for.
6 November 2023
It worked!
It worked!
I am a technoidiot and whilst there were quite a few steps I managed it!
5 November 2023
Excellent to be able to watch UK tv as…
Excellent to be able to watch UK tv as I am away for months at a time.
3 November 2023
A great app when on holiday ,never miss…
A great app when on holiday ,never miss a show on uk channels . So easy tu use .
5 November 2023
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