Wecasa Reviews 

17,760
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Kalkidan was an efficient and hardworking cleaner. My grandma was admitted to hospital and her house was in a state, no questions asked. She got straight to work and transformed the place, we were i... See more

Rated 5 out of 5 stars

Silviya was absolutely amazing! She cut and coloured my hair, and I couldn’t be happier with the result. She is so knowledgeable and shared some fantastic tips and advice that other hairdressers do... See more

Rated 5 out of 5 stars

Camilla was lovely and friendly. I would definitely recommend her. She was attentive to how I wanted my make up for the special occasions ie natural and not too heavy. It lasted the whole day and she... See more

Rated 5 out of 5 stars

Seamless service from using the app to the appointment. Highly recommend if you want a hassle-free and convenient beauty treatment. I got my gel nails done in the comfort of my home and I am looking t... See more

Company details

  1. Cleaning Service
  2. Cleaners
  3. Home Help Service
  4. House Cleaning Service
  5. Online Marketplace
  6. Render Cleaning Service

About Wecasa

Written by the company

Wecasa Logo

Who are we?

We are Wecasa. We connect customers with tried and vetted cleaning professionals through our website in France, UK, Germany, Switzerland and Austria. Since the launch in 2016, we do that in a smart and caring way.

Wecasa Logo
Wecasa makes your daily life easier

Book in two clicks a cleaning service. Discover our offers and enjoy a clean and tidy home !

Book Your Cleaning Session in UK

Book Your Cleaning Session in France

Book Your Cleaning Session in Germany

Book Your Cleaning Session in Switzerland

Book Your Cleaning Session in Switzerland


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(17,760)

9,285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very impressed!

I was very impressed! I work in a physically demanding job, and the massage was exactly what I needed. He really listened to my needs and tailored the treatment accordingly. I felt completely comfortable and at ease throughout. He was friendly, professional, and highly skilled. I would happily recommend him to anyone looking for a great massage.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t trust this scam company

Don’t trust this scam company, wanted to reschedule with them the booking and they said they can’t and ask me to cancel the booking which they still will charge me 27 £, I said to them the reason I didn’t had power and water to home as that was our new home we just received the keys on that day, and for this to be fixed we needed more. They is not a proper cleaning company with who you can chat, u can’t reach them no by phone not chat. It’s a really stressful app.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Had such a fantastic experience with my…

Had such a fantastic experience with my mobile bouncy blow dry through Wecasa! She arrived right on time, was so friendly and professional, and made the whole process completely relaxing. We had a lovely chat, and my hair turned out absolutely wonderful, so much easier and more comfortable than having to travel to a salon. I'm so thrilled with the final look and couldn't recommend her more!

26 July 2026
Unprompted review
Rated 3 out of 5 stars

I felt pressured to give a good review…

I felt pressured to give a good review knowing that the lady would view my review on the app. There are things I didn’t like but I can’t say it on the app review because she told me to give her a five star and she was also very nice. That kind of system doesn’t encourage improvement of services. I don’t know if I would use her again esp. this being my first time using Wecasa. She came a little late because she got lost. And then took hours to clean a small room. I have a one bed small apartment. It usually take me under an hour to clean my house even when it’s “dirty”. There’s are no kids or pets in my house and it’s usually maintained well. I needed a deep clean and mostly focusing on dusting and mopping the house and cleaning air vents. She wasn’t done within the 3hrs. She had only done the kitchen and bedroom after 3 hrs. So I paid her cash the same amount for an hour to finish cleaning the bathroom and living room, but she only did the living room and didn’t clean the bathroom properly. She also said she mopped but she hadn’t mopped well and there floor still had dust. She also threw my cleaning towels without telling me and I had to remove them from the bin. She used two rolls of paper towels to clean even when I offered new cleaning clothes (highly quality ones and the same ones she had thrown). She didn’t end us dusting the main bits I requested of cleaning the living room windows. On a positive note, she was friendly, lovely personality and the areas she cleaned first, living room and bedroom were cleaned well. She asked me to give her five stars and I felt weirded by that especially after striking a good rapport. I knew I didn’t want to write something that would affect her score. I’m also not confrontational so I wouldn’t give her that feedback face to face. I’ve never used Wecasa before but this experience has made me reconsider whether I would book myself. I’m not sure I’d recommend Wecasa from this first experience to be honest

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use app

Easy to use app, Elina was lovely and friendly, gave me a great, new haircut. The prices are very reasonable.
I'm now trying a cleaner from the app. The booking process is simple and advice is useful.

30 July 2026
Unprompted review

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