Webroots ability to scan and protect without using up system memory is a good benefit. You don't ever experience the bog down like other antivirus software. It works along side the microsoft protecti... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ive used Webroot for the past several years and found it to be a wonderful security program. I am currently having issues with a McFadden virus that just can't seem to get rid of...until I asked Googl... See more
Company replied
Webroot protects my laptop from viruses and malware. It also optimizes my laptop so it runs better. Part of Webroot also protects my identity and lets me know if there is anything that needs to be tak... See more
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I had a phone conversation with a Webroot Rep. several years ago. He patiently listens to my rant about the stressful changes that the rapid changes in technology put on senior who are not computer li... See more
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Company details
Written by the company
Webroot, an OpenText company, is a global leader in modern cybersecurity, pioneering cloud-based, AI-driven protection that keeps individuals and families safe from today’s most sophisticated digital threats. We were the first to harness the cloud and artificial intelligence to stop zero-day attacks in real time, and thanks to its cloud-native architecture, Webroot can detect and block threats even before they ever reach your computer. Our technology continues to evolve to secure your devices, identity, privacy, and data everywhere you go.
Contact info
385 Interlocken Crescent #800, 80021, Broomfield, United States
- https://www.webroot.com/about/contact-us/
- www.webroot.com
4.4
Excellent
1K reviews
Asks customers to review
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Reply from Webroot
Thank you for the great feedback! We're delighted to hear Webroot is providing seamless protection for your computer.
Don't forget that your subscription may also include Webroot Mobile Security, which can help protect your phone from text message scams, monitor for data breaches involving your information, and scan for malicious apps and mobile threats.
The Webroot Team
I’ve not had any issues.
So far so good with my subscription and taking care of my computers.
27 June 2026
Reply from Webroot
Thank you for your feedback! We're delighted to hear your experience has been trouble-free and that Webroot is keeping your computers protected.
If you haven't already, be sure to take advantage of Webroot Mobile Security, which can help protect your phone from text message scams, monitor for data breaches involving your information, and scan for malicious apps and other mobile threats.
The Webroot Team
Great Service 👍👍👍👍
26 June 2026
Computer scans
Computer scans - but to be honest, I do not know what I need to do with the information? Or do I need to do anything?
27 June 2026
Reply from Webroot
Thank you for your feedback. Webroot is designed to handle most threats automatically, so in many cases there’s nothing you need to do after a scan. We understand it can be unclear what the results mean, and we appreciate your comments.
Our goal is to provide protection that works quietly in the background while keeping your device safe.
Great virus protection
The website was easy to navigate through. The renewal process was easy to process.
25 June 2026
My Heroes!!
I’ve been trusting Webroot for many years and haven’t had any virus attacks, malware, or other issues while under their umbrella. They assisted me once early on and performed what I called a miracle in getting my laptop back up and running without issues again.
I will trust Webroot as long as I have a laptop!
27 June 2026
Reply from Webroot
We are so happy to hear about your long-standing positive experience with our services! It's wonderful to know we've been able to provide reliable protection and assist you effectively when needed. We truly appreciate your trust and loyalty over the years. Thank you for sharing your fantastic feedback; it means a lot to our team.
The Webroot Team
Webroot has given me excellent and…
Webroot has given me excellent and professional service, with integrity. i don't understand the connection with Trustpilot, but have no immediate objections as long as my data is secure.
28 June 2026
Reply from Webroot
Thank you for your kind words! We're delighted to hear you've received excellent, professional service from Webroot over the years. Trustpilot is simply an independent review platform that allows customers to share their experiences.
We also understand and appreciate your focus on privacy and security—protecting our customers is at the core of what we do. Thank you for your trust and support!
Never any difficulty with this company.
Never any difficulty with this company.
Always professional and knowledgeable
27 June 2026
I don't know how to tell if it's…
I don't know how to tell if it's working or not. I don't seem to have any viruses and I don't get any messages from Web group telling me that I've been attacked and they have disarmed it. So I don't know how to read it because I doesn't come up in my use.
27 June 2026
Reply from Webroot
Thank you for your feedback. We understand how this can be confusing. Webroot is designed to work quietly in the background, so it’s normal not to see frequent alerts—its goal is to stop threats before they affect your device. If everything is running smoothly and you aren’t seeing issues, that’s typically a sign it’s doing its job. We appreciate you sharing your experience.
Easy to use website and clear options.
27 June 2026
I have not had a problem in years!!!!
27 June 2026
Reply from Webroot
Thanks for your feedback! We're glad everything is running smoothly.
The Webroot Team
reliable protection and easy…
reliable protection and easy installation
pleased with webroot optimizer addition
for computer performance.
Still having some problems with popup alers from microsoft windows defender on alerts of possible virus
27 June 2026
Reply from Webroot
Thank you for your feedback! We're glad to hear you've found Webroot easy to install and that Webroot PC Optimizer has helped improve your computer's performance. We're sorry to hear you're still receiving Microsoft Defender alerts.
Those notifications may come from Windows security features running alongside Webroot and don't necessarily indicate an active infection. If you'd like help reviewing those alerts, our support team would be happy to assist.
The Webroot Team
Auto Pay Service
Autopayment is a BIG help. But you need to have someone to change card information if registered card is lost, stolen or hacked. Otherwise, service has been good so far.
15 June 2026
The rep did a fantastic job solving my…
The rep did a fantastic job solving my issue. I'm sorry no one gets a 5 because we are all not perfect.
19 June 2026
Reply from Webroot
Thank you for your feedback! We're delighted to hear our representative was able to resolve your issue and provide a positive support experience. We appreciate your honesty and are grateful for the recognition of our team's efforts.
The Webroot Team
every thing runs smoothly always there…
every thing runs smoothly always there if I have a problem.
22 May 2026
Reply from Webroot
We're so glad to hear everything runs smoothly and that we're here for you when needed.
The Webroot Team
It has stopped a few spam
It has stopped a few spam, virus, and helpful to the geek squad to fix our laptop
1 January 2026
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