Webgains Reviews 149

It has been almost a year I am working with Webgains, and the performance of our Affiliates sales is booming. The collaboration with the Team is excellent, and the platform is user friendly and gives a lot of insights.

I had earned commissions with Webgains, but when I tried to withdraw them, I was told that all of my balance had been written off because my account was inactive for more than 12 months.

This is extremely unfair — commissions were legitimately earned, yet Webgains simply decided to keep them. In my opinion, this practice damages trust with publishers.

Most affiliate networks pay out what you’ve already earned, even if you haven’t logged in for a while. With Webgains, instead of transparency and fair treatment, you risk losing your money due to their terms & conditions.

To me, this feels unprofessional and very close to scam behavior. I would warn other affiliates to not working with WebGains

Liam/Steve and the Webgains team did a great job integrating their platform with our website. Once we agreed the T&C's and contract we got the whole thing live in 5 days! Very good.

Through our long-term partnership with Webgains, we always receive efficient, professional, and friendly service from the entire team. They are proactive and a delight to work with!

We've been working with Webgains as our affiliate network for over five years, and throughout that time, they’ve consistently proven to be a reliable and results-driven partner. As an advertiser, having a network that not only provides robust technology but also delivers outstanding customer service is essential, and Webgains excels on both fronts.

One of the key reasons we've stayed with them for so long is the exceptional support we've received, especially from our dedicated account manager, Georgia. Her professionalism, responsiveness, and strategic insight have been instrumental in the continued success of our affiliate programme. Georgia takes the time to understand our goals and always goes the extra mile to identify opportunities, resolve issues quickly, and ensure our campaigns perform at their best.

The level of service and care we’ve received from Georgia and the wider Webgains team has made them feel like a true extension of our internal marketing team. Their proactive approach and genuine investment in our success have built a partnership we deeply value.

We wouldn’t hesitate to recommend Webgains to any brand serious about affiliate marketing, they’re in it with you for the long haul.

I personally have worked with Webgains for over 6 months now and can't fault the experience, the platform is easy to navigate and filled with features that allow me to manage our affiliate relationships efficiently, there is an abundance of reports you can access as well. Our account manager Georgia is always on hand if we need anything and constantly providing us with new partners that suit our program.

It was a very quick resolution of the issue, the support was pleasant and left only good impressions.

Working with the team at Webgains has been superb so far. Our account manager is Lewis, he's been incredible and very supportive!

Superb service, working with Micaela, she was very helpful and attentive.
Thank you very much for your help.

We are a publishing company working in the healthcare products space. We joined a number of programs (Animigo) advertising a 10% commission to later find out that the commission was changed even if the platform and our dashboard still showed that we were on a 10% commission. The best thing is that they say the commission reduction applied to "discount and coupon sites" and we are not ! So the commission reduction did not apply to us, their platform still showed 10% but obviously the commission on our transactions was calculated at 5% !

30/04/2025 update
It turned out that the program was managed directly by the advertiser (Animigo) and not by Webgains so the (incorrect) change in commission was done autonomously by the advertisers which classified our platform as a voucher codes platform which we are definetely not. Cudos to Webgains for solving the issue and reporting the problem to the advertiser. Webgains also promised to improve the dashboard so that it is made more clear to advertisers which commission applies at any given time.
As a suggestions to fellow advertisers: always check the actual transactions to verify which commission rate has been applied.

Disgraceful experience with Webgains concerning the attribution of sales.

Given Webgains are the experts in affiliate marketing, not once was a de-duplication policy mentioned even after querying some initial concerns over how high our sales were with them (40% at the time). Only then 10 months later when the data showed it was categorically impossible for Webgains to account for 70% of our stores total revenue did we finally switch off media buyers. This meant we had been paying huge sums of commission on sales that clearly weren’t driven by them.

We went from Webgains reporting 70% of our monthly sales to 10-15% when we switched these media buyers off and it didn’t impact our stores revenue at all.

Payments were withheld due to unresolved discrepancies and we tried to sort the matter for 3 months only to receive a solicitors letter demanding payment otherwise things would be taken to court.

Finally after 3 months, Georgina, a client services director got involved of which we went back and forth, disagreeing on the matter. I asked for the final invoice to be sent with the necessary amendments made and had no contact or response for 4 weeks. The next letter I received was a claim made by their solicitors whereby we have to pay additional charges in fees and interest which is down to the complete lack of communication and professionalism from what is meant to be a reputable affiliate programme. I followed up with more emails to get confirmation from Georgina and the finance department and was completely ignored.

Great service

I’ve had the pleasure of working with Webgains as a publisher on their network, and my experience has been excellent. The team is helpful, professional, and a delight to deal with. It’s clear that they genuinely prioritise a service-first approach, consistently delivering value to their partners.

Their events are particularly standout - well-organised, engaging, and a fantastic opportunity for networking and socialising. Whether you’re an existing partner or new to the industry, these events always provide real value, and I’d highly recommend them.

I’ve worked with so many of the Webgains team, and I can confidently say they’re all fantastic.

Working with and liasing with Ella was a smooth and easy experience, looking forward to working again in the near future!

Webgains was our first venture into affiliate marketing, and working with them over the past five months has been a complete game-changer.
A big part of our success is all thanks to Georgia. From the start, she’s consistently gone above and beyond to ensure everything runs seamlessly. Her proactive approach, combined with her expertise, responsiveness, and dedication, has significantly impacted our experience in a very positive way.
We're incredibly grateful to the entire Webgains team and look forward to continuing this successful partnership!

We've been working with Webgains for many years now and they're the best affialiate platform we've been on. The big differentiator is their support and the help we get in growing this side of our business.

It's a great company to work with, Rohit has been super helpful!

It's a pleasure to work with Monika at Webgains to help grow our presence on the network as a publisher. The response rate from the Publisher team is excellent and hope that this continues!

I’ve been working with Webgains for just over a year, and they continue to impress. The event they hosted in January was a great example of their commitment to providing valuable insights and excellent networking opportunities. My Account Manager, Rohit, has been outstanding throughout this time, offering expert advice and proactive support to help optimise our affiliate programme. Webgains' service-first approach and focus on driving results make them a top choice in affiliate marketing. I highly recommend them to anyone looking to grow their affiliate programme!

Had a great experience with Monika at Webgains who introduced us to some potential partners