Weather Shop Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery and straightforward online ordering process, noting that items arrive promptly, well-packaged, and in pristine condition. Furthermore, people regularly highlight the helpful customer support team, who answer questions politely, guide product choices, and efficiently resolve technical issues. Though some customers experienced occasional issues with faulty devices or unexpected communication errors, a few reviewers felt that support responses were unhelpful. Other consumers also mentioned receiving defective items that stopped working correctly over time, requiring replacement parts or full refunds.

What people talk about most

Product

Customers had positive experiences with product, noting that weather stations are high quality, accurate, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Customer service

Users describe positive interactions with customer service, often praising the helpful advice and prompt... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the accurate measuring, professional... See more

Order

Reviewers highlight high satisfaction regarding the order process, praising the straightforward website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a weather station in March and were really happy with it.  Unfortunately it developed a fault between the sensor and the station in November.  We contacted the Weather Shop and got some ver... See more

Company replied

Rated 5 out of 5 stars

This company has a first class attitude to customer service. My order was made after several enquiries from me on the product of my choice. Questions and emails answered promptly and politely, and so... See more

Rated 5 out of 5 stars

I recently wrote a negative review about being unable to download the Weatherlink software from Weatherlink.com, after buying a Davis Windows USB data logger. When I navigated to the relevant Weatherl... See more

Rated 5 out of 5 stars

I have purchased several items from the Weather Shop over the years and there is never a problem. Products are exactly as described and delivery on time. Confirmation emails are clear with clear inst... See more

Company replied


Company details

  1. Electronics Store
  2. also in
  3. Appliance Store

Written by the company

Weather Shop the leading UK retailer for weather stations, barometers, thermometers and all things meteorological.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(235)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ACCUR8 weather station.

My weather station arrived in three days, and was easy to set up. I bought it as a replacement for an Oregon Scientific instrument that I bought from you seven years ago, but had broken down. An excellent service all round.

28 July 2022
Unprompted review
Rated 1 out of 5 stars

Useless

Useless - happy to flog you stuff but give you no help at all when it doesn't work.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Kestrel 3500

Bought the Kestrel and it all seems to be working fine.
Weather shop delivered it well packed and by 48 hours royal mailer delivery. I am very happy with the service from the weather shop

7 July 2022
Unprompted review
Rated 3 out of 5 stars

Needs attention

Cannot get the ap to stop flashing. Want to set time date manually and Have tried all the methods shown in the instructions. Also cannot find where to change the wind speed to mph. The screen is only clear when viewed from about 10 degrees above normal. Somewhat disappointed. Is the base unit faulty? I f so can I send just that item back for checking and/or replacement?

3 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service.
I shopped with the Weather Shop a number of years ago and had been delighted with their helpful customer service. Therefore I had no hesitation in choosing them again for my recent purchase. They have a fantastic choice of weather stations and are very competitively priced.

3 July 2022
Unprompted review
Rated 4 out of 5 stars

Weather station

I received the weather station and having charged the batteries that were needed, proceeded to set it to work. It does what it says on the tin as does the company that I bought it from. I am pleased with the item. But if you buy one...do NOT lose the instructions. Changing the batteries means that you have to set it up again.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service under warranty

I bought a Bresser weather station from Weathershop two years ago and it developed a fault within the warranty period. After I contacted them they responded immediately and arranged for me to return the station for checking. They agreed that it was faulty and provided a replacement with no hesitation. I fully recommend them.

17 June 2022
Unprompted review
Rated 5 out of 5 stars

Really good company to deal with

Really good company to deal with. Lots of choice on their website, covering everything from the basic and beginner models right up to professional stations. I'll definitely use them when I need more weather station based stuff.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Weather Shop issued a replacement…

Weather Shop issued a replacement National Geographic RC Colour 5 in 1 Weather Station after my original station would not give external readings after a year of untroubled use. Replacing the batteries and resetting did not work so a new station was issued after the original was boxed up and returned.
All is working fine again now. Thank you for your prompt assistance.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

It was very easy to order my weather…

It was very easy to order my weather station online.
Before I ordered I had one query about the size of the mounting plate which was answered very promptly.
The weather station arrived within the timescale promised and was well packed and undamaged when it got to me.
It looks well made but I can’t comment further on setting it up and how well it works because wet weather has stopped me from working outside!!

30 May 2022
Unprompted review

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