We ordered a weather station in March and were really happy with it. Unfortunately it developed a fault between the sensor and the station in November. We contacted the Weather Shop and got some ver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have purchased several items from the Weather Shop over the years and there is never a problem. Products are exactly as described and delivery on time. Confirmation emails are clear with clear inst... See more
Company replied
Easy to order with lots of choice, almost too many different models and useful info on each model on the website. Delivery was very speedy. One concern we have about the Accur8 weather station we b... See more
This company has a first class attitude to customer service. My order was made after several enquiries from me on the product of my choice. Questions and emails answered promptly and politely, and so... See more
Company details
Written by the company
Weather Shop the leading UK retailer for weather stations, barometers, thermometers and all things meteorological.
Contact info
19 Ford Lane Business Park, BN18 0UZ, Ford, West Sussex, United Kingdom
- 01243 558280
- www.weathershop.co.uk
4.5
Excellent
226 reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ACCUR8 DWS7100 failed after two years.
I purchased an ACCUR8 DWS7100 weather station in Jan 2024, it arrived promptly and has worked well until the beginning of 2026 when it stopped communicating with the Console. I contacted Weather Shop who advised me how to get it working again. I followed their instructions and it started communicating with the console. It is however very finicky.
A few weeks later I had to change the Wi-Fi settings and once again it failed to communicate with the console, also the remote temperature/humidity sensor has stopped communicating with the console. No matter how many times I followed the Weather Shop procedure I couldn't get the Weather station or the remote sensor to communicate with the console.
It is now useless to me and I will need to purchase a new one but it won't be from Weather Shop.
9 April 2026
Unprompted review
Reply from Weather Shop
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced. A member of our team will be in touch with you shortly to assist further and look into this for you.
The Customer Care Team
The above Magnifying Glasses that I ordered were absolutely the most ridiculous thing that I have ordered in my life.
Everything that could possibly go wrong with the following Item that I ordered.
A8-
MT14
1.5X to 5.0X Zoom
with LED Light, USB
Rechargeable.
Reference Number: 6000091866
I have ordered some duff items in my life but this one is
by far at the top of the list. The instructions were totally
ridiculous, nothing in the instructions referred to how one fits the rubber contraption to the frame to stop
it from falling off your face absolutely ridiculous. There
were pages and pages of instructions in chinese but
when it came to the English Language they were minimal. Taking into consideration this is Britain and if
you want to get British Customers you should pay more
attention in reaching out much more to people in the
United Kingdom. I am British and am not fluent in the
Chinese Language.
I am sorry to say that I would never ever recommend this
item to anybody because it is too daft to laugh at.
Kindest regards
Yvonne Curtis.
23 March 2026
Unprompted review
Great Company have used a few times…
Great Company have used a few times now.
Honest Descriptions, Good Pricing and Good Delivery.
1 March 2026
Unprompted review
Reply from Weather Shop
Thank you for your kind feedback and continued support. We really appreciate you taking the time to share your experience.
Kind regards,
Team Weather Shop
No problems with the weather station…
No problems with the weather station and its delivery. Arrived on time and took little effort to install and connect the the internet
12 February 2026
Unprompted review
Reply from Weather Shop
Thank you for your feedback, we’re glad to hear everything is working well and that installation and setup were straightforward.
Kind Regards,
Team Weather Shop
Very fast delivery
Very fast delivery, the video made installation easy, and it's working perfectly so far! Thanks 👍
2 March 2026
Unprompted review
Reply from Weather Shop
Thank you for your great feedback, we’re really pleased to hear everything arrived quickly and is working well.
Kind Regards,
Team Weather Shop
Ordered on one day - delivered the next !
Ordered on one day - delivered the next ! Great service !
The item was easy to set up, and works perfectly - provides lots of weather related information.
5 February 2026
Unprompted review
Reply from Weather Shop
Thank you for your great feedback. We’re really pleased to hear your order arrived quickly and the product is working well and easy to set up.
Kind Regards,
Team Weather Shop
First class experience.
I can recommend this company highly. The order pocess is straightforward and delivery quick. When one product purchased from them developed a fault at the end of the gurantee period, customer service were very helpful trying to sort it out before sending a replacement. First class service.
18 February 2026
Unprompted review
Reply from Weather Shop
Thank you for your kind feedback and recommendation. We really appreciate you taking the time to share your experience.
Kind Regards,
Team Weather Shop
Very good and helpful service
We ordered a weather station in March and were really happy with it. Unfortunately it developed a fault between the sensor and the station in November. We contacted the Weather Shop and got some very helpful advice on how to get it working again. Despite best efforts the connection stopped working. The Weather Shop then sent us an RMA number. We returned the product and received a brand new which is working perfectly. We are very happy with both the product and the service we received from the Weather Shop
27 November 2025
Unprompted review
Reply from Weather Shop
Thank you for your detailed feedback. We’re pleased to hear the issue was resolved and that you’re happy with both the product and the service you received.
Kind Regards,
Team Weather Shop
Easy web site to navigate
Easy web site to navigate, order came as expected with no delay or problems. Product was as expected.
7 January 2026
Unprompted review
Reply from Weather Shop
Thank you for your feedback. We’re glad to hear you found the website easy to use and that your order arrived as expected.
Kind Regards,
Team Weather Shop
Always a great place to shop
I have purchased several items from the Weather Shop over the years and there is never a problem. Products are exactly as described and delivery on time. Confirmation emails are clear with clear instructions and tracking. In the past, when I had a problem setting one weather station up, they provided first class support. For the latest weather station (Accur8 DWS7100), everything set up like a dream. Thanks also to the Weather Shop for the great free gift (work light). Would not hesitate to use the Weathershop again.
6 January 2026
Unprompted review
Reply from Weather Shop
Thank you for your continued support and for taking the time to share your experience. We’re delighted to hear everything set up smoothly and that you’re happy with both the products and service.
Kind Regards,
Team Weather Shop
Good customer service
Despatch was prompt and the goods well-packed.
Unfortunately the first light array was faulty, but the Weather Shop sent a replacement quibble-free, and the new one seems fine,
6 January 2026
Unprompted review
Reply from Weather Shop
Thank you for your feedback. We’re pleased to hear the replacement resolved the issue and that everything is now working well.
Kind Regards,
Team Weather Shop
Christmas Gift for Husband
Bought this for my husband for Xmas. Easy website to use, prompt delivery. Good quality weather station, accurate and easy to set up.
17 December 2025
Unprompted review
Reply from Weather Shop
Thank you for your lovely feedback. We’re delighted to hear the weather station was easy to set up and made a great Christmas gift.
Kind Regards,
Team Weather Shop
Bought a weather station.
Bought a weather station as Xmas present. Works well. Recipient pleased.
Weather Shop seems helpful & friendly, reaching out to customers.
Would recommend.
25 December 2025
Unprompted review
Reply from Weather Shop
Thank you for your kind feedback. We’re delighted to hear the weather station was well received and that you found our team helpful.
Kind Regards,
Team Weather Shop
Excellent customer service and…
Excellent customer service and technical support.
I would highly recommend this family run company for all your weather needs.
Caroline
18 December 2025
Unprompted review
Reply from Weather Shop
Hi Caroline - thankyou so much for your kind words - we really appreciate it!
Loads of choice and good value
Loads of choice, good value and the item arrived on time and in perfect condition. Was a great christmas present.
12 December 2025
Unprompted review
Reply from Weather Shop
Hi Helen - thankyou so much for your 5 star review. Yes, they are popular Christmas presents!
Not tried it yet
Not tried it yet. Looks good. Well packaged and delivered promptly
25 December 2025
Unprompted review
Reply from Weather Shop
Thank you for your feedback. We’re pleased to hear it arrived quickly and well packaged, and we hope you’re happy with it once you’ve had a chance to use it.
Kind Regards,
Team Weather Shop
Quick service
Ordered on like and within the hour my order was on the way to me.
The weather station worked very well from the onset with no adjustments needed.
When I finally figure out how to adjust my hub all will be well.
12 December 2025
Unprompted review
Reply from Weather Shop
Thank you for your feedback. We’re glad to hear your order was processed quickly and that everything is working well from the start. If you need any help with your hub, please don’t hesitate to get in touch.
Kind Regards,
Team Weather Shop
Poor device
This would be fine if you live in the major cities but it is useless if you live away from the systems designated cities as this does not pickup local weather.
Very disappointing device.
Feel like I have been duped..
25 December 2025
Unprompted review
Reply from Weather Shop
Hi Cliff – We’re sorry to hear about your experience with your ACCUR8 YD8230A-4UK. All of the weather data that your weather station shows is actually based on the live readings from its sensors. The nearest city selection is just for the sun rise/set & tide times. Perhaps the user manual needs to be clearer.
Another Great Purchase
We have used the Weather Shop before and will use them again.
Very professional service and this company understands what customer service really means.
26 November 2025
Unprompted review
Product delivered promptly in good condition
Product delivered promptly, well wrapped and in A1 condition .
Thank you
18 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.