We Do Doors Reviews 2,958

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process, from initial inquiry to installation. Many people highlight the high quality of the products, particularly the doors, and are very satisfied with the efficient and clean installation service. The customer service is frequently described as outstanding, with consumers appreciating the personalized approach and clear updates. However, some customers also noted issues with after-sales service, specifically mentioning difficulties with locking mechanisms and getting timely repairs. A few people experienced problems with independent fitters missing appointments or being late, and in some cases, the quality of the product was deemed defective upon delivery or developed issues like bowing in the sun.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Service

Consumers find service to be positive, highlighting the speed, professionalism, and effectiveness of the... See more

Product

Clients share positive opinions on product quality. Many reviewers are delighted with their new doors,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the doors,... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication from start to... See more

Based on these reviews

Rated 5 out of 5 stars

Really impressed with We Do Doors and would wholeheartedly recommend them. Website is simple to use and to design online, queries quickly answered on the phone, pricing clear, no hidden add-ons l... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class from start to finish. From the lady who took the initial enquiry through to Gordon the installer - we couldn’t have asked for more. Top quality door, no fuss & clean i... See more

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Rated 5 out of 5 stars

From my first enquiry with Kerrie Wilkinson, the customer service was excellent. Kerrie took the time to answer all my questions and made sure I chose the right front door. I never felt rushed—i... See more

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Rated 5 out of 5 stars

We found the communication was very good - quick responses to our enquiries. The products were very good quality - we had 3 doors fitted and are extremely pleased with them. Russ who fitted the door... See more

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Rated 3 out of 5 stars

I had a door installed some years ago however have very recently experienced issues with the locking mechanism jamming. Be aware that the company do not offer any after service or repair. They emailed... See more

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Rated 5 out of 5 stars

From the first initial phone call everything was professional and an overall smooth process. Fitter came and measured and even suggested lowering the door a little to match existing patio doors. Swift... See more

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Rated 5 out of 5 stars

Sales person, Lisa, was excellent. Gave great advice, and saved us a heap of money by telling us about alternatives which we hadn't thought about. Sales process was simple, and we were advised of... See more

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Rated 2 out of 5 stars

The door is great but the service was absolutely awful. They use independent fitters. Ours failed to attend two appointments and not only that, failed to even let us know he wasn't coming. His failure... See more

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Rated 5 out of 5 stars

I put in our door requirements on the We Do Doors website, the same day I received a call to discuss exactly what we needed. They advised the door I had selected was much more expensive than an almost... See more

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Rated 5 out of 5 stars

Really good customer service, on the phone it was always someone from Scotland who explained things carefully and clearly. After choosing a door we were sent updates while it was being made, then the... See more

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Rated 5 out of 5 stars

We had a front door supplied through WDD and the whole experience was excellent. Lisa guided us patiently through all the options and various elements needed and was super helpful. We were then kept f... See more

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Rated 5 out of 5 stars

So pleased with the service, help from Craig choosing the door and the help he gave with making choices. Once I ordered the door I was given regular updates by email from Lennon. The door was fitted... See more

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Rated 5 out of 5 stars

Top service From start to finish we do doors was great . Jake our salesman was professional and courteous ensuring all my needs were met Lennon kept us updated every step of the way And our fit... See more

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Rated 5 out of 5 stars

Recently had a front and back door fitted through We Do Doors and we would definitely recommend them to others. The staff were friendly, informative and reliable, calling to talk through the quote whe... See more

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Rated 5 out of 5 stars

Prompt and clear updates at every stage of the process. Every option we chose was discussed and verified before we moved forward. Very friendly and professional people to deal with. We are extremely h... See more

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Rated 5 out of 5 stars

Ordered online, super quick and efficient service from start to finish. Kept me updated with regular email contact. Fitter arrived with door on expected date and time, lovely, helpful man. I love, lov... See more

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Rated 5 out of 5 stars

The process from ordering the doors to getting them fitted was straight forward. I received excellent advice and help from 'We Do Doors' and the price quoted was what I ended up paying. The fitters we... See more

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Rated 5 out of 5 stars

We Do Doors are a professional Company who are friendly and caring. From the date of ordering a back door with Craig Mellis, I felt that I had found a Company I could trust. We went through what I nee... See more

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Rated 5 out of 5 stars

Had great experience. From viewing the wide variety catalogue. The communication was prompt and great from the first email I sent. The Fitter Gordon arrived on time to measure. Then Gordon arrived ban... See more

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Rated 5 out of 5 stars

If I am honest, it was the price that was attractive, because after shopping around,they were very good value ..The engineer, Matthew was very skilled and efficient at his job and took old door and... See more

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Rated 1 out of 5 stars

I would rate them a zero if it was possible, our front door bows when it's sunny and I can't lock it. However, trying to get somebody out to see it when it happens is ridiculously hard work. It's not... See more

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Rated 5 out of 5 stars

Great service from We do Doors from start to finish. Consultant came to measure up, then the door was made. 5 weeks later the installation team arrived and fitted the new door. Very professional... See more

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Rated 5 out of 5 stars

I’m really pleased with my new door installation. Ross, the fitter, did an excellent job — professional, tidy, and clearly very skilled. The finish is perfect, and everything was left spotless aft... See more

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Rated 5 out of 5 stars

This is the second time I purchased a door from we do doors and both experiences have been great. The last door I purchased was 2 years ago now and I have had no issues with the fitting or quality of... See more

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Rated 5 out of 5 stars

From the initial enquiry on the we do doors website through to my interactions with the sales staff and Brendan my fitter, the purchase and installation of my door was a breeze with a fantastic compet... See more

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Rated 5 out of 5 stars

Very friendly and efficient service. Easy to navigate website and I am absolutely delighted with the door - it is top quality at an extremely competitive price. Some companies expect you to find y... See more

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Rated 5 out of 5 stars

Great communication from ordering to fitting. The team all answered my questions and helped me choose the right kind of door quickly and the full process from ordering to fitting was smooth. Actua... See more

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Rated 5 out of 5 stars

Wow Andy was so helpful - I phoned to see if he could match some paint for a scratch on my front door. Andy sourced the paint colour for me and sent it out promptly. He was very pleasant and a pleasur... See more

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Rated 1 out of 5 stars

I ordered a front door for my rental property and consequently had to pay in advance. When the door was delivered the quality and finish was defective. It took numerous calls and e-mails to We Do Doo... See more

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Rated 5 out of 5 stars

Friendly service from the start. All our queries were answered by Kerri or if necessary another member of the team. Easy to contact for updates and on delivery (with a smile) carried to our chosen lo... See more

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Rated 5 out of 5 stars

I would thoroughly recommend We Do Doors! Very competitively priced and great lead times. Outstanding service from start to finish! Lisa, the lady who we placed the order with was extremely help... See more

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Rated 5 out of 5 stars

Really impressed from start to finish, initial contact was informative, knowlegable and unlike other places no hard sales pitch at all. Just information and asking various questions on what we requ... See more

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Rated 5 out of 5 stars

We had a fantastic experience from start to finish. Kerrie Wilkinson was brilliant when arranging the survey and quotation. We needed a larger than standard dog flap fitted, and she went ou... See more

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Rated 5 out of 5 stars

Front and Back Composite doors. Both doors ordered early December and fitted in January. Throughout the time I was kept informed of the progress of the manufacture and delivery times. The communicat... See more

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Rated 5 out of 5 stars

Just had new front door fitted , absolutely love it, the service is excellent from start to finish bi pushy sales people what really makes a difference and they keep you up to date how things are goin... See more

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Rated 5 out of 5 stars

Fantastic experience from start to finish. Finally have a new door installed. I think this was probably a difficult fitting because of the shape of the old door as we live in a very old house but they... See more

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Rated 5 out of 5 stars

Good range of doors on the website supported by very good follow up when placing the order. Kept up to date on the progress of our door. We had to buy after an emergency so speed of fitting was... See more

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Rated 5 out of 5 stars

Excellent experience from start to finish. Communication second to none between company,fitter and us. We were kept up to date with the progress of our order. The fitter arrived on the dot and job co... See more

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Rated 5 out of 5 stars

My mum bought a door from this company 5 years ago and one of the glass panels recently misted. I contacted the company and the did not quibble at all. She chose a different design and it was installe... See more

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Rated 5 out of 5 stars

I recently had a new door installed by We Do Doors, and I am absolutely thrilled with the results! The service from start to finish was outstanding – professional, efficient, and hassle-free. The door... See more

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Rated 1 out of 5 stars

Our door on warm hot sun on it it expands and causes major issues with unlocking and locking the door, it happens all the time when sun on it, as is bowing so bad, we even had to leave door unlocked a... See more

Company replied

Rated 5 out of 5 stars

From start to finish everything was as good as you would want. Regular updates were good but the main accolade is Terry's for the wonderful job he did fitting our doors. The doors and door furniture l... See more

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Rated 1 out of 5 stars

Will cause you so much stress do not use them. Was not great at all and the managing director doesnt care at all. Will say your not using the door correctly to justify their rubbish door. Just a sales... See more

Company replied

Rated 5 out of 5 stars

We recently ordered a new glass panel for our door through We Do Doors, and the whole experience was fantastic. Our project coordinator, Ryan, was incredibly helpful, kept us informed throughout, a... See more

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Rated 5 out of 5 stars

Good quality product for a reasonable price. Matthew was a great fitter too. Really paid attention to detail when fitting new door and the finished product looks great. We were really impressed with t... See more

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Rated 5 out of 5 stars

I found the prices competitive for my door, and the whole process went to schedule, the only delays were the result my own work patterns and not the company’s. The work was done quickly and with littl... See more

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Rated 5 out of 5 stars

There was a no pressure approach from the 'We do doors' team. They had all of the information we wanted and were friendly and efficient. The time frame for measuring, production, fitting and complet... See more

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Rated 5 out of 5 stars

Excellent experience with We Do Doors. Craig did a great job on the phone taking me through the quote and process. I had to make a few changes to the order last minute, wasn’t a problem. Craig was ver... See more

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Rated 5 out of 5 stars

Everything about We Do Doors service is excellent. From ordering the door online to the regular updates on progress of my order everything was handled promptly and with courtesy. The fitter, Ian, was... See more

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Rated 5 out of 5 stars

Communication from start to finish has been brilliant. Door was fitted today, and looks fabulous.it was just as we designed it. I couldn’t be happier. I would highly recommend We do Doors. Great pers... See more

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Rated 1 out of 5 stars

Wouldn’t recommend. I had a bad experience with this company. The quote I was provided with was not honest in the fact it clearly states no deposit or money would be taken until the work was completed... See more

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Rated 5 out of 5 stars

kept us informed with every step ,arrived on time to do the measurements Brendon and his mate turned up to fit the door were very polite and cleaned up up after the job was completed , .Very pleased... See more

Company replied


Company details

  1. Door Supplier

Written by the company

We Do Doors offers a premium range of highly secure and energy efficient Composite and Upvc doors in 17 colour finishes. View prices online now.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

From the start to the delivery…

From the start to the delivery everything was communicated superbly, all very friendly staff, and the delivery driver was ace!!
The door fits perfect and i would not hesitate to use We Do Doors in the future.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Overall Good

Provided a quote that was 1/2 of other providers. Provided a clear impression of timescales and updates on progress through manufacturing and QC process. Local fitter was quick, thorough and clean. So far have had no issues!

8 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Oliver,

We are delighted to hear that you are happy with your new door.

We love to hear from happy customers who have had an excellent service.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

So easy to order

So easy to order from a fantastic choice of Doors. Craig Mellis always cheerful, helped to guide through the ordering procedure with ease. The fitter Steve a true professional had the door fitted in a matter of hours leaving no mess. I have had a back door fitted and recently a front door and I am very happy with the result. I would have no hesitation to recommend this Company.

30 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Heather,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Good quality door at a good price

Good quality door at a good price, expertly fitted.

5 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Ian,

We are delighted to hear that you’re happy with your new UPVC door.

With our steel reinforced frames and our high security multi point locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Excellent service from start to finish

I’m really happy with my new door and the whole experience. The process was very straightforward from the beginning — communication with the installer was clear and easy, and everything was explained well.

Payment was simple and hassle-free, which made things even smoother. On top of that, the door actually arrived earlier than the expected lead time, which was a great bonus.

Overall, a very positive experience and I would definitely recommend them to anyone looking for a reliable and efficient service.

14 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Customer,

We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best wishes
We Do Door

Rated 5 out of 5 stars

a pleasure to do business with

What a pleasure to do business with “we do doors” no pushy sales person, everything done online from choosing the style of door and door furniture confirmed with a phone call. A engineer visit to measure up and then a visit to fit the door. Very pleased with the result

13 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Alan,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Spot on doors

Good quality door everything came with the door no complaints and good customer service keep me updated

13 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Kevin,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Great company

Great company
Customer service was very personal
Phoned to check the order before processing. Phoned to check delivery date, which was to suit my schedule and arrived exactly on time.
Quality of product was great
Looks beautiful now fitted
Very happy

10 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Karen,

We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best wishes
We Do Door

Rated 5 out of 5 stars

ordered on line within minutesI was…

ordered on line within minutesI was telephoned back, I was given a wonderful choice of colours, handles and locks. I chose what I wanted and wow my front door is lovely, all the neighbours have asked about the colour? Where I bought it? Now for the fitting, Fantastic, my fitter was Simon, you can feel no draughts and that is wonderful when your a stones throw from the sea. I highly recommend WE DO DOORS well done all, I am a very satisfied customer.

4 April 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Christine,

We are delighted to hear that you’re happy with your new composite door.

Designed to be energy efficient, our doors can help lower carbon footprint as well as reduce bills.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for your purchase.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Fantastic Job

From beginning to end, We Do Doors could not have been more helpful. They listened to what we required, provided a detailed quote & answered any questions we had. Our fitter John, was friendly & did a fantastic job installing our new doors. Overall the service we received was excellent and I would not hesitate to recommend them to others.

24 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Emma,

Thank you for choosing We Do Doors for your replacement door for your home, you have made an excellent choice.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

5 stars

Wow Andy was so helpful - I phoned to see if he could match some paint for a scratch on my front door. Andy sourced the paint colour for me and sent it out promptly. He was very pleasant and a pleasure to talk to. It’s so rare to have such good customer service these days and to speak to a human being. Definitely a 5 star experience. The paint arrived quickly and is the exact colour. Would recommend this firm.

31 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Dawn,

Thank you for your review.

We love to hear from happy customers.

Best Wishes
We Do Doors

Rated 5 out of 5 stars

Brilliant

Helpful, transparent, great customer and installation service from all concerned, one off the most straightforward transactions I have ever had

Thanks for our new front door

27 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear David,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with.
It was easy to design and order our door on their website and they followed up the same day with a phone call to consolidate the order and make sure we had everything covered.
Door was delivered on time and quality was top notch.
Wouldn’t hesitate to recommend them.

23 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Jeff,

We are pleased to hear you had such a good experience. We appreciate you choosing We Do Doors and for taking the time to leave us your review.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best wishes
We Do Door

Rated 5 out of 5 stars

Great customer service and a good…

Great customer service and a good product

5 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Vincent,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Highly recommend

Very pleased with the service from speaking to Jake when buying my Garage door..to the delivery man.. Delivery on time. Highly recommend this company.
Thank you
Gary Townsend

17 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Gary,

Thank you for your review.

We love to hear from happy customers.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

Rated 1 out of 5 stars

Do not use them

Will cause you so much stress do not use them. Was not great at all and the managing director doesnt care at all. Will say your not using the door correctly to justify their rubbish door. Just a sales based company with not so good doors we had many issues and second door fitted still the same i had to say the door was working for them to compensate me. Just to be rid of them. Absaloute joke. Dont use them please for your own saftey.

22 January 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Chloe,

We strongly dispute the claims made in your review and feel it is important to clarify the situation.

From the outset, you made dealing with you almost impossible.

We have been clear that the priority is to ensure your door was functioning as it should, but you became fixated on compensation to the point of making ludicrous demands.

Following your request to speak with our Managing Director, they contacted you the next morning and spent 45 minutes discussing your concerns in detail, while you laughed at them. It is therefore simply incorrect to suggest that they “do not care”.

As a company, we took your claim seriously when you advised us that your door did not work properly after repair. We had our engineer attend your home to find that your door was actually working perfectly, and were given a demonstration in its proper use.

To address your comment " I had to say that your door was working for them to compensate me". This clearly demonstrates your motive. As the very video that you sent claiming a dysfunctional door which requires two hands to operate, was filmed when you had your phone in one of them.

Over the last few months our team have endured multiple calls and emails from you, ranging from lying about promises made by our sales team, to calling multiple times in a short space of time demanding to be given compensation, and accusing staff of being rude to you. You even expected to know when our staff members were not at work.

Our team of 25 are dedicated to providing the best service we can possibly give, and have been nothing but polite and helpful to you, despite the way you behaved.

We stand by the quality of our doors and the service provided, and do not accept the characterisation presented in your review.

Regards,
We Do Doors.

Rated 5 out of 5 stars

Really impressed with We Do Doors and…

Really impressed with We Do Doors and would wholeheartedly recommend them.

Website is simple to use and to design online, queries quickly answered on the phone, pricing clear, no hidden add-ons later, quick supply and fit and, most importantly, great quality door.

There are sharks out there, my experience with WDD was excellent (& the cheapest option).

30 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Steve,

Always great to hear from satisfied customers.

With our robust 5mm GRP skin and our tried and trusted Yale Mantis multipoint locking system, you can be sure our doors provide safety and security as standard.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Thank you for taking the time to share your review of your new composite door.

Best wishes
We Do Doors

Rated 5 out of 5 stars

Can't recommend this company highly enough *****

From my first enquiry with Kerrie Wilkinson, the customer service was excellent. Kerrie took the time to answer all my questions and made sure I chose the right front door. I never felt rushed—if anything, it seemed the company wouldn’t proceed with my order until they knew I was completely satisfied with my choice.

The measuring appointment was arranged very quickly.

Rod, the installer, was a pleasure to deal with and did a fantastic job.

I couldn’t be more pleased with my new front door and would highly recommend WE DO DOORS.

26 March 2026
Unprompted review
We Do Doors logo

Reply from We Do Doors

Dear Kelly,

Thank you for leaving such a kind review.

We love to hear from happy customers. We'll make sure to share your comments to your door fitter.

With over 16 years’ experience and over 50,000 doors installed nationwide, you can be sure to put your trust in We Do Doors.

Enjoy your beautiful new door.

Best Wishes
We Do Doors

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