Warwick Estates Reviews 3,302

Ashley was very helpful. She directed me what l have to do with next step.

The lady who answered my enquiry, Rita, was very quick and efficient. She understood my enquiry about Accounts invoice without having to ask too many questions and dealt with it very promptly. She also came across as very personable. Thank you

Kathryne the property manager for my flat in Gareth drive Has been very helpful and prompt in replying and assisted in resolving an issue uncleared to Warwick

Thank you

Very happy with the consistent level of care and responsiveness from the team at Warwick, especially Kathryne Henderson and Kai Lyesam. Issues are addressed promptly and seen through to resolution, making my experience as a resident of the Estate much more enjoyable!

Rita was very helpful, answered all my questions quickly and helped me understand it a;;

Rita Lawrence was very helpful and answered my questions. This saved me calling the property manager for clarification. Great service!

Tracy was extremely helpful and explained very clearly. Very happy with the service much better then the previous management company

Swift reply online by Therese Armitage. Small issue of logging in sorted swiftly.

Emma assisted me today with the budget document. That's so quick.

Rita at Warwick Estates dealt with me professionally and efficiently was a fantastic help!

I had a credit control query and I used the chat to sort this out. Rita was extremely helpful and all was sorted within 5 minutes. I only waited about one minute to start the chat which was good too

When I asked for help, Therese Armitage gave me clear, prompt advice.

I ordered a FREE SET OF ACCOUNTS IN OCTOBER 2025....and I SUGGEST THAT YOU DO THE SAME!!

ACCOUNTS IN DISARRAY & NOT BALANCING (1st attempt for 2024-25)
Warwicks failed miserable in their attempt to provide an accurate set of invoices that balanced against their annual statement.

THE DEVELOPMENT
I subsequently decided TO VISIT WHAT I EXPECTED TO BE A WELL MAINTAINED DEVELOPMENT WITH EQUISTE MANICURED GARDENS WITH WELL MAINTAINED TREES ETC.....CONSIDERING THE SUBSTANTIAL INCREASE IN SERVICE CHARGE BILL, SUBSTANTIAL INVOICES & NO OF GARDEN PLANTS (in Nov 24, Dec 24, Jan25, Feb 25 & previous years - from an ACCLAIMED Gardeners in EC1V FOR BRAEMAR COURT in MK40 1DZ)!!! However, when I visited Braemar Court, I was BEYOND DEVASTATED AT THE HORRENDOUS STATE OF THE DEVELOPMENT e.g. Security gates not working, a RANGE of H&S risks, including potholes, moss in & around parking areas - which is a slip hazard for anyone with mobility issues. Trees & hedging seriously overgrown, that clearly had been growing for sometime, that it did NOT look as though a SINGLE GARDENER HAD VISITED IN THE LAST 8 MONTHS!! Bins overflowing with rubbish, despite using 3 waste collection services, that I was NOT surprised that a pest control company was required - BUT 2 PEST CONTROL COMPANIES hope to achieve by visiting nearly every werk of the year??

WARWICKS (2ND ATTEMPT) TO BALANCE VIEWSECTORS BOOKS for 24-25 accounts FAILED AGAIN included -
1. Invoices in disarray
2. 2x block building insurance Invoices (averaging 10k each) CLEARLY to fill the deep whole in our finances
3. A DUPLICATE invoice for painting (external meter boxes from white to Salmon pink for £3,800 AGAIN - previously supplied in 2022-23!!).
4. Duplicate invoices for other tax years.
- Invoices that were received in the 1st set of accounts
- Some duplicates for 24-25 (as expected)
- Some new invoices NOT included in the 1st set -which STILL did not fill the blackhole/TREMENDOUS SHORTFALL OF LEASEHOLDERS MONEY
- HIGHLY SUSPICIOUS INVOICES
- Warwicks Office Junior photocopied the P/ledger on A4 PORTRAIT PAPER, RUNNING OVER 8 PAGES.....rather than changing the layout to landscape on 1 page??
- IT WAS CLEAR FROM THE INPUTTING THE 1ST COMPANIES INVOICES ONTO MY EXISTING DATABASE, THAT THE ACCOUNTS WOULD NOT BALANCE....when the Office junior had FAILED to include, invoices supplied at the end of 2025!! Despite highlighting this fact to Warwick acclaimed REGIONAL MANAGER, HE CONTINUED TO CLAIM THAT THE INVOICES BALANCED, BEFORE Warwick found 10K OF LEASEHOLDERS MONEY, AFTER FILING OUR ACCOUNTS WITH COMPANY HOUSE!

IF YOUR SEEKING A PROPERTY MANAGEMENT COMPANY WITH .....HIGH COSTs, POOR SERVICE, POOR COMMUNICATION, POOR TECHNOLOGY, POOR RECORD MAINTENANCE, HAS AN INABILITY TO BALANCE THEIR ACCOUNTS. PROVIDES STAFF WITH ELABORATE JOB TITLES (but without sn ounce of common sense, whereby ONLY 1 INDIVIDUAL IS WORTHY OF EMPLOYMENT - THE OTHER 27 STAFF NEED SACKING).......WARWICK COULD BE THE COMPANY FOR YOU!!
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RESPONSE TO WARWICK
1. I'm still awaiting for an ACCURATE SET OF ACCOUNTS for 2022-23, 2023-24 and 2024-25
2. I'm still awaiting to discuss the contents of the invoices (including wasted costs, high costs, suspicious costs etc)....despite agreeing to multiple meetings, then reneging on such meetings!!
3. A REFUND OF LEASEHOLDERS UNACCOUNTED MONIES

I have been working with Warwick Estates since moving into my property 7 years ago and the service has improved significantly over the years. This is majority down to the most recent and longest standing property manager for my building, Adrienne Cooper. I couldn't recommend her more highly. She is extremely competent and a pleasure to work with.

My first time accessing the portal as Warwick Estates recently took over management of our residential estate. When I could only see the account for my property and not the car parking I clicked on the 'chatbot like' request for help button with low expectations based on previous click here for help experiences on some other company portals... But Rita was very helpful, guided me to how to access what I was looking for and then answered other questions I had - very helpful and a pleasant change to interact quickly and easily with a real person, thank you Rita!

Following a confusing communication from Warwick Estates, I contacted them by telephone and spoke to Dylan. He was extremely polite, helpful, took the time to investigate the problem and followed up the next day as he had said he would. It is reassuring to know that you can still talk to someone.

Kelsey efficient and solved our problems with payment on more than one occasion.

I spoke to Emma Fleming at the telephone concerning Milligans Point service charge. Emma was polite friendly and extremely helpful answering my query and confirming all the details by email. Thank you Emma