I loved the design of these unique back splashes, infact it was hard to choose one but went with the hare. The item was delivered very quickly and it is a well made product, very sturdy. Would have li... See more
Company replied
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I ordered a splashback and the recommended adhesive. Items were safely delivered within a couple of days of ordering and I was delighted with the product. Excellent service- thank you!
Company replied
Bespoke kitchen splash back with excellent turn around time. Item was well packaged and delivery was well communicated. Absolutely over the moon with the quality and attention to detail. It looks ama... See more
Company replied
My splash back is beautiful! There was a delay in despatch but after contacting customer service I was assured the order would be fulfilled. It arrived a week after ordering (today) 2 hours before the... See more
Company details
Written by the company
Online shop for recreations of Warren Reeds designs across various homeware products.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- hello@warrenreed.co.uk
- www.warrenreed.co.uk
4.0
Great
105 reviews
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This company invites their customers to review, whether positive or negative
Replied to 27% of negative reviews
Typically replies within 2 weeks
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Be very carful if you don’t want their…
Be very carful if you don’t want their product, they do not give you money back and return faulty goods! They sent me a damaged and faulty suitcase, after I tried return, the smallest case and then claimed it was scratched and damaged on receiving it. I took it out of the box and immediately put it back in as it was so tiny! I then had issues being able to return due to the link not working. Be very careful of this company it is a complete rip off and I would never recommend!!!! Dishonest and untrustworthy!
28 May 2024
Unprompted review
Reply from Warren Reed - Designer
Thank you for the review. I will just outline the situation.
All of our cases are brand new and Printed on Demand to order. So it wouldnt not be possible that you received a "damaged and faulty" suitcase.
This case was delivered on Thursday 15th May, after the weekend the client requested a return on Monday 20th May. This was arranged and collected Thursday 23rd May without trouble. At no point was it instructed that there was an issue with any link or that the suitcase was delivered "damaged and faulty".
The case was received in our production on Friday 24th, and unfortunately had been used and the front badly scratched.
The front had something sticky on it.
The item was packaged with two pieces of additional card that we do not use for packaging.
The wheels appear used.
The dust bag had an unpleasent smell about it.
The internal Straps inside the case have been unclipped.
The velcro inside was undone also.
There is a small white stain inside the case.
Images/video of the returned case can be found here.
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0007.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0008.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0009.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0010.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0011.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/VID-20240524-WA0002.mp4
I am not sure why the clips and velcro would be opened, white marks inside the case and additional cardboard added to the packing if the case was simply taken out of the box and put back in.
Had the case the been "damaged and faulty" we would have replaced the case without question.
We hope you had a great weekends travel with your new suitcase ;-)
Many thanks
Warren Reed - Designer
Very happy with my framed canvass
Very happy with my framed canvass, it was well packaged for delivery too. Had very helpful support via the online chat service to answer my queries before placing an order and that continued until the package was delivered.
5 April 2024
Reply from Warren Reed - Designer
Thanks for your kind review!
Your feedback is much appreciated—thank you!
Reply from Warren Reed - Designer
Thanks for your review!
We truly value your feedback and support.
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