Warren Reed - Designer Reviews 

105
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful variety of available designs and highlight the exceptional picture clarity on their purchased items. Buyers note that orders are well protected in secure packaging and arrive promptly within a few days, making their kitchens look amazing. However, some people mentioned encountering frustrating delivery delays, while a few items unfortunately arrived damaged during transit. Reviewers also noted challenges with customer support responsiveness and difficulties when trying to secure prompt refunds for missing or delayed goods. A small group of consumers experienced prolonged waiting times without receiving proper updates regarding their troubled orders.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the amazing quality,... See more

Delivery service

People report positive experiences with delivery_service, noting quick arrival times and items arriving... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the stunning designs and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful interactions and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 3 prints and I was so pleased with them that I ordered a further one. The print had been sent placed into a rectangular box. The box arrived damaged and as a result of crushing the print... See more

Company replied

Rated 4 out of 5 stars

Easy to order, goods are just what I wanted. The reason I gave them four and not five stars is issues with the delivery company.

Company replied

Rated 3 out of 5 stars

The material from the cushions I ordered had changed from my previous cushions. They do not match and we're made from inferior material. Disappointed but Warren Reed did explain the reason for the ma... See more

Company replied

Rated 3 out of 5 stars

We have eventually received our penguin, glass splashback. After two months of carriers damaging two splashbacks. I emailed Greg earlier this week.He promised to resolve the issue by supplying ano... See more


Company details

  1. Artist

Written by the company

Online shop for recreations of Warren Reeds designs across various homeware products.


Contact info

4.0

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(105)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

DHL tracking said the first parcel was…

DHL tracking said the first parcel was delayed and to contact seller. Warren Reed then found out the splashback had got damaged and sent another one which we got really quick. Really good service and the splashback is stunning. Really pleased with it

23 February 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 4 out of 5 stars

Easy to order

Easy to order, goods are just what I wanted. The reason I gave them four and not five stars is issues with the delivery company.

2 February 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

First one got delayed but was soon…

First one got delayed but was soon rectified
Absolutely love it

22 January 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 2 out of 5 stars

Placed order 25/01/26

Placed order 25/01/26. First splashback got damaged by DHL. Then had to arrange a replacement DHL did not deliver on day specified and had to wait a further 2 days before delivered. When eventually arrived half of order was missing. Several emails later and promises of the rest of order being delivered today it still hasn't arrived on 07/02.
Splash back is very nice but it's not worth all the hassle trying to get my order.
I suggest that you change your courier provider as it has defiantly put me off ordering any other products.

7 February 2026
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for your feedback, and we’re very sorry to hear that your order was damaged in transit and that you experienced delays with the replacement delivery.

Unfortunately, while we package our splashbacks carefully, damage can occasionally occur during transit with couriers. In these situations we always arrange a replacement as quickly as possible once the issue has been reported.

We’re also sorry to hear that part of the replacement order appears to have been delayed. If you could please share your order number or contact us directly, we would be more than happy to investigate the shipment with DHL and ensure the remaining item reaches you as soon as possible.

We do appreciate your comments regarding the courier service and will certainly take this feedback into account. We're glad to hear that you were pleased with the splashback itself, and we would like the opportunity to resolve the delivery issue for you.

Kind regards,
Warren Reed – Designer

Rated 5 out of 5 stars

Absolutely love my highland cow…

Absolutely love my highland cow splashback. Great service and quick delivery.

30 January 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use. There was a lot of choice and different sizes. I love my splash back it adds colour to my kitchen.

29 December 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Great quality

Great quality

12 January 2026
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

A great addition to any kitchen

A great addition to any kitchen. Different and eye catching.
Quick delivery too.

22 December 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Great product and great customer…

Great product and great customer service. Used them more times than I can count

5 February 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Cat glass splashback

My glass cat splashback ordered from Warren Reed looks fabulous in my new kitchen. Great quality and a lovely clear picture. Perfect finishing touch. Special thanks to Greg for helping me with my delivery.

4 December 2025
Unprompted review
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 3 out of 5 stars

The material from the cushions I…

The material from the cushions I ordered had changed from my previous cushions. They do not match and we're made from inferior material. Disappointed but Warren Reed did explain the reason for the material change and offer me a full refund.

24 November 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for your review.

Rated 5 out of 5 stars

Excellent quality

Excellent quality, beautifully packaged and presented. I can't wait to see my daughter's reaction when she receives this.

31 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

My experience with this company …

Yes my experience with this company has been great.
There was a very good selection in the backsplash range. When my chosen one came the colours are beautiful and the picture of wild rabbits is very clear.
I liked it so much I have chosen a worktop saver glass chopping board
This has arrived,it is of wild deer and the picture is clear and the colours are lovely. Thank you Warren Reed.

28 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

Rated 5 out of 5 stars

molly

this is beautiful i have brought this for friend but i wll keep it my self and order a 2nd one .

21 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

Thank you for sharing your thoughts!
We’re grateful for your feedback and support.

Rated 5 out of 5 stars

Great product, and customer service

Great product. First supposed delivery went missing, replacement sent very quickly so great customer service also

7 October 2025
Warren Reed - Designer logo

Reply from Warren Reed - Designer

We’re so grateful for your kind feedback. Every word helps our small business grow and thrive—thank you!

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