Had a problem finding my order for a high value product. With no telephone number to contact anyone regarding my issue, I phoned the Stockport shop , I spoke to a lovely lady called Chelsea. She was... See more
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Ordered bracelet with free necklace which arrived today with Royal Mail but it should have been Saturday .its for my granddaughter so fingers crossed she’s going to like it .good price an good quality... See more
Quick service thankyou but after sale service much to be desired. As this was a gift to my sister I wanted it to be sent to her so I put on the order her address but the website changed it to mine an... See more
I always buy my jewellery from Warren james had some pieces for years never look any different. They are such good value for money. Thus was the first time ordered online but l would do it again. Good... See more
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Company details
About Warren James Jewellers
Written by the company
Warren James are the UK's largest independent jeweller with 212 shops nationwide. Established in 1979 and still family owned, we are absolutely passionate about jewellery AND amazing prices...
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
Contact info
Stockport, United Kingdom
- www.warrenjames.co.uk
4.2
Great
19K reviews
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Terrible
Terrible, the personalised necklace I ordered was completely different from the image
2 August 2026
Reply from Warren James Jewellers
Hi Nadia,
We’re really sorry to hear you were unhappy with your personalised necklace. 😔 Thank you for taking the time to speak with us on the phone.
We really appreciate your patience while we look into this, and hopefully we can get everything resolved for you. 🤞✨
Take care,
Nicola
Quick delivery and nice jewellery
6 August 2026
Ordered on line and was easy to do
Ordered on line and was easy to do. Delivery was fairly quick and no problem.
6 August 2026
Exactly what I ordered and delivered so…
Exactly what I ordered and delivered so quickly. Kept informed throughout
6 August 2026
Fabulous piece of jewellery
Fabulous piece of jewellery, kept up to date on shipping and was fast delivery considering it was a bespoke piece would definitely recommend
2 August 2026
Lots of choice of jewellery
Lots of choice of jewellery
Reasonable priced
Quick delivery service etc
6 August 2026
All items arrived on time
All items arrived on time, all were as expected and no issues.
2 August 2026
Very easy to order extremely quick…
Very easy to order extremely quick delivery brilliant quality
6 August 2026
Easy way of ordering and released…
Easy way of ordering and released straight away just took Royal Mail 6 days to deliver!
1 August 2026
Katie and Belle In WOLVERHAMPTON store…
Katie and Belle In WOLVERHAMPTON store were absolutely amazing. I have been having trouble with the online system after my partner proposed with a ring that was far too big and they were so wonderful. Really helpful and kind and it was excellent to be able to speak to someone personally. Katie was truly very thorough and personable and they were both positive and made me feel valued and heard! She did not rush me and she was ensuring my ring size was correct and knew the importance of this. Please pass on my appreciation to this branch.
5 August 2026
Unprompted review
Reply from Warren James Jewellers
Hi Virginia,
Oh no! 😅 We’re sorry the necklace didn’t win you over — definitely not the reaction we were hoping for! 💔
All the best,
Nicola
I have not received it yet
I have not received it yet. Been a month since I ordered it.
5 August 2026
Reply from Warren James Jewellers
Hi Brian,
Great news, we can now see your order has been delivered via Royal Mail on the 05/08.
All the best,
Nicola
Mens gold chains
Nice looking jewellery , can look a little to yellow when against solid gold items but look the part
1 August 2026
Delighted with the product
Delighted with the product, and delivery, couldn’t ask for anything better, thank you
1 August 2026
The delivery was quick but I wasn’t…
The delivery was quick but I wasn’t expecting it as I never received confirmation of my order like I have in the past. Even after the money was removed from my account. I tried to contact someone through the website 3 times to ask for confirmation of my order but no one replied to my messages and there is no phone number to contact only the website.
1 August 2026
Reply from Warren James Jewellers
Hi Sophie,
Thank you for your feedback. 💙 We're glad your order arrived quickly, but we're sorry you didn't receive your confirmation or a reply to your messages. We'll pass this on to the team. ✨
All the best,
Nicola
Presentation wasn’t good enough but good product
I love the piece but it wasn’t placed in the box, it was just kept in transparent plastic bag and not in the box directly… Got it for my girlfriend as a gift, but had to place it in the box herself… The presentation is not good enough. The delivery service was good.
3 August 2026
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